Ordered a bottle online, they took the money but never sent the bottle, status is stuck on Progressing. I tried to contact the sales team but no answer. HUGE SCAM!
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Items not received,money kept and no response from customer services regarding this. However, I still get junk email each day and they were quick enough to email me and try to convince me not to can... See more
Company replied
You’ve credited my account but haven’t sent an email confirmation of the order. No contact from you at all - I sent a support request over the weekend and haven’t had any response back from that eithe... See more
We have really enjoyed widening our our knowledge and taste . It's become an event as the box arrives and has really made us understand the subtle flavours and variations within the grape varieties an... See more
Company replied
Company details
Information provided by various external sources
The home wine course subscription helping you learn about wine
Contact info
Wine List, Market, 133a Rye Lane, SE15 5BE, London, United Kingdom
- hello@thewinelist.net
- thewinelist.net
Hasn’t replied to negative reviews
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Really good way to learn about wine and…
Really good way to learn about wine and why you like certain bottles. Also a good way to try some more unusual grapes

Reply from The Wine List
Completely recommended!
We started with the WIneList during Lockdown 1, and have thoroughly enjoyed every experience, some great tips, really lovely and different wines, fantastic zoom tasting lessons. We have had two small problems with delivery and both times they were resolved immediately, even though not directly WIneLists fault. Looking forward to more learning and more wines going forward!

Reply from The Wine List
Great selection of wines and amazing…
Great selection of wines and amazing service. Highly recommend to anyone who wants to learn more about wines!

Reply from The Wine List
Excellent service since the beginning…
Excellent service since the beginning and fantastic wines each month - couldn’t recommend enough!

Reply from The Wine List
I have had two boxes from the wine list…
I have had two boxes from the wine list now and one for my parents too! We absolutely loved it. The wine was delicious and wine I would never find myself. The tastecard and lessons that come with it are great too. It’s a nice way to make an evening in fun. Looking forward to my next one. Ps. Please make some educational videos, would be cool to learn more about the wines that way!

Reply from The Wine List
Great way to learn about wines and the…
Great way to learn about wines and the specifics of wine tasting from the comfort of your home!

Reply from The Wine List
Always prompt delivery and responsive…
Always prompt delivery and responsive if there's an issue. Got a refund when once a product was damaged.

Reply from The Wine List
Excellent Christmas order from The Wine List
I have been a customer of The Wine List for the last six months. My knowledge has really improved and I am much more adventurous when choosing a bottle or ordering when out. Getting ready for Christmas, we just stocked up on a few of our favourite bottles from the online shop and a couple of the Rose Blake Christmas tote bags for presents. First time using the online shop and I will certainly be doing so again. Really quick delivery, I am now resisting the urge to open a bottle tonight!

Reply from The Wine List
Terrible service - Order never received
Appalling experience with this company. I started a subscription and placed an order which stated it would arrive with next day delivery. After I still hadn’t received the order after one week, I contacted the company to chase this up. I was advised that it would be with me within a couple of days and that it had been collected by the courier from their third party fulfilment warehouse. After another week had passed, and multiple emails had been sent to the wine list, I contacted the courier myself, who had no history of the parcel in question. After 13 days, there was still no sign of my parcel leading me to cancel my order and ask for a refund to be processed. I have used multiple wine subscription services in the past and have never received such poor service. The use of third party fulfilment should not be an excuse for having little control over deliveries or not being able to trace them. I can’t even pass comment on the quality of the wine as I never actually received any!

Reply from The Wine List
I can't quite believe this exists!
I can't quite believe this exists.
I have always been a huge fan of wine. There is nothing I appreciate more than a delicious bottle of wine. It brings me so. much. joy.
But until recently, I knew nothing about it.
I would go into a fancy wine shop and ask for help. They would pick the most expensive bottles off the shelf and make me feel cheap if I wanted anything a little more affordable. They would throw words around like oak and chocolate and I would stand looking bemused, eventually paying them way more than I would have liked, only to get home and realise it wasn't to my taste at all.
After a few bad experiences like this I decided I had to try to figure this wine business out. I started looking into ways to learn more. But it was completely inaccessible - £500 for a course that I couldn't even study in my own time. It wasn't going to happen. Instead I decided to look for a subscription that would send me new wines each month so eventually I might have tried ALL the wines and know exactly which I liked and which I didn't.
Thankfully I found Wine List before that had to happen - and it combines everything I wanted. Trying new, delicious wines each month, all while adding to my wine knowledge. I am also obsessed with the newsletter which sends incredible recommendations for wines at great price points so once you've enjoyed the wines that came with your subscription, you're not just left to your own devices until the next box arrives.
The idea that I can then go into my local Tesco with my tasting card and pick a good bottle off the shelf is exactly what I love about Wine List. There's nothing pretentious about it at all. Just good quality wines that anyone can enjoy without a professional qualification. What could be better than that?!
The wine industry (or maybe just me) has been waiting for this.
Pros and Cons
Pros: Good wine
great concept
fast delivery
Cons:
SOOOOO much packaging the styrofoam filling + plastic wine bottle cover took up half of my bin. There are much better eco friendly solutions.

Reply from The Wine List
Worth a try!!
We ordered our first bottles in June. We love wine and drink red wine on a weekly basis, but have no real knowledge. We also wanted to learn more about white wines. The wines were delicious and the explanation great! We even tried it with friends as a little game, brilliant idea!
Such a brilliant service
Such a brilliant service. Highly recommend for anyone who loves their wine and wants to try something new - such a treat when it arrives every month.
Absolutely love the wine they send
Absolutely love the wine they send. I forget it’s coming and then two bottles of wine turn up on my doorstep!
Best wine delivery service with a difference!
Great wine delivery business with a difference. Delivery comes via DPD very well packaged and love all the additional information that comes with the bottles
Great monthly wine subscription…
Great monthly wine subscription service, well packaged and allows you to learn more each month about wine
Great user experience
Great user experience, minor shipping issue resolved quickly and competently with excellent customer service
One of my best purchases in 2020
One of my best purchases in 2020. Excellently curated wines and a great way to discover and learn more.

Reply from The Wine List
Brilliant!
Brilliant service. The wines are always different and interesting. Learning a lot!

Reply from The Wine List
Superb service, great value for money
If you enjoy wine but want to learn more about it, The Wine List is brilliant. Every wine I've been sent surprises me and teaches me something, and is also delicious! And the service is flawless.

Reply from The Wine List
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