The Wooden Model Company Reviews 

324
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the merchandise, highlighting sturdy materials and beautiful, well-printed details across various items. Many individuals note that items such as shirts and models are crafted with great care and robust fabrics. Consumers are also very impressed by the remarkably fast delivery service, noting that orders arrive promptly and securely packaged. People frequently mention that these products make wonderful gifts that are enthusiastically received by friends and family. Buyers appreciate the smooth overall shopping process and express a strong willingness to return for future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the merchandise. Reviewers... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages arrive promptly and within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought two mugs recently to replace two that I bought a number of years ago and that needed to be retired.Unfortunately one of the mugs had faded print on it. Not a complete deal breaker but I thoug... See more

Rated 5 out of 5 stars

So surprised by how quickly this arrived! Great mug & coaster! Love them. Will make a great gift for my father. And very happy you offer the Halifax, which my grandfather flew. Most companies don't ha... See more

Rated 5 out of 5 stars

Fast efficient service.....quality merchandise. Buy my sons tshirts from here often. Cannot fault in any area from shopping to delivery

Rated 5 out of 5 stars

Shop here online often. Speedy delivery. Good quality merchandise....would give 10 stars but there are only 5 so count them twice 😉


Company details

  1. Gift Shop
  2. Model Shop

Written by the company

The Wooden Model Company Limited, we are a family run business and have exhibited our products at Air Shows, Military Shows and Christmas Markets throughout the country for many years. We pride ourselves in offering a personal, friendly and often bespoke service supplying beautiful handcrafted mahogany models and much more. We supply Military Museums across the UK and Europe and our models are purchased by many military personnel for presentation gifts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(324)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality models

High quality models with swift and tracked delivery.
Very much plan on buying more from them in the future :)

February 9, 2026
Rated 5 out of 5 stars

Excellent product and customer service

I bought two mugs recently to replace two that I bought a number of years ago and that needed to be retired.Unfortunately one of the mugs had faded print on it. Not a complete deal breaker but I thought I'd ring and have a chat with someone about a possible replacement/refund. The chap on the other end couldn't have been more helpful and within 2 days I got a replacement. So 5 stars for an excellent product and excellent customer service.

January 27, 2026
Rated 5 out of 5 stars

Arrived quickly and excellent quality! 10/10!

So surprised by how quickly this arrived! Great mug & coaster! Love them. Will make a great gift for my father. And very happy you offer the Halifax, which my grandfather flew. Most companies don't have Halifax products. Thank you!

December 22, 2025
Rated 5 out of 5 stars

I ordered a t shirt and had a call from…

I ordered a t shirt and had a call from a member of staff saying that they had not got any of the size and colour that I ordered. I was very happy to change my order and surprisingly received the t shirt on the following day. All round personal service, much appreciated. Thank you.

December 12, 2025

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