The Wrinkly Elephant Reviews 116

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality, natural ingredients, and delightful scents. Many people specifically mention the positive effects on their hair and skin, noting how soft and healthy they feel after use. The delivery service is frequently described as fast and efficient, with orders arriving quickly and beautifully packaged. Reviewers also appreciate the personal touches, such as handwritten notes and free samples, which contribute to an overall excellent purchasing experience. The ease of ordering and the consistent communication regarding delivery updates are also highly valued by consumers.

What people talk about most

Product

Consumers express great satisfaction with the products, consistently praising their quality and... See more

Quality

Customers had positive experiences with quality, consistently praising the products. Many reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the prompt and... See more

Order

Users describe positive interactions with order. Many customers report that ordering is easy and that orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love The Wrinkly Elephant! All products are amazing and made using all natural ingredients. I personally love the shampoo and conditioner bars, which have transformed my hair, making it mor... See more

Company replied

Rated 5 out of 5 stars

As always Stu and Lisa dispatch products quickly and beautifullly packaged , first time using a shampoo bar, very pleased with product makes hair soft and shiny,lovely smell and lathers well. Will b... See more

Company replied

Rated 5 out of 5 stars

I emailed The Wrinkly Elephant with a query before purchasing as I received a prompt, polite, and helpful reply. I went on to place my order and it arrived only a couple of days later. It was very... See more

Company replied

Rated 5 out of 5 stars

Lisa & Stu are just the best. I needed to add to my Xmas order and have it delivered before Dec. Their communication was fantastic. My products arrived today and they are perfect and the smell from t... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

The Wrinkly Elephant Company brings you a range of natural bath and body products that take care of your skin, whether it be for your daily routine or for that bit of an extra pamper. With the perfect balance of natural ingredients, our handmade range includes natural soap bars, clay face masks, shower steamers, body wash foamers, lip care, bath salts and foot soaks.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic products

Fantastic products, great small business. Have ordered many times.

March 26, 2026
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Reply from The Wrinkly Elephant

Thank you Emily, for taking the time to leave a review. so glad you love our products.

Rated 5 out of 5 stars

Great service as always

Great service as always. The soaps are fantastic and smell fantastic.

March 6, 2026
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Reply from The Wrinkly Elephant

Hi Sarah. Thank you for your kind comments and continued support

Rated 5 out of 5 stars

Won't buy my soap from anywhere else!

Won't buy my soap from anywhere else!! Ebony & Ivory for the win and it works wonders on my face. No need for fancy skincare steps, this soap keeps my skin as clear as it could possibly be!!!

February 19, 2026
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Reply from The Wrinkly Elephant

Hi Lexi. This is so lovely to hear that we are your 'go to' for natural soap bars. Love hearing that your skin is benefitting too.

Rated 5 out of 5 stars

Fabulous products

Fabulous products, and lovely friendly service,

February 23, 2026
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Reply from The Wrinkly Elephant

Thank you Sue for your review and continued support

Rated 5 out of 5 stars

Bath salts,smell gorgeous

Bath salts,smell gorgeous, very relaxing and great for your skin

February 19, 2026
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Reply from The Wrinkly Elephant

Hi Tracey. Thank you for your review. I am pleased to hear that our bath salts are relaxing for you. That's just what I like to hear.

Rated 5 out of 5 stars

Fab soaps!

I love the smell and feel of the soaps. They make my skin feel so soft and I wouldn’t use anything else now.

February 11, 2026
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Reply from The Wrinkly Elephant

Hi Penny. Thank you for your review and support. I am so pleased you are loving our soaps and this is now a firm favourite

Rated 5 out of 5 stars

Beautiful products for a little self care treat!

I have loved each item so far.

They smell lovely and have really cute packaging.

I've tried the lavender bath salts and the eucalyptus bath bomb so far and they have been great and made my little self care routines feel special

March 11, 2026
Unprompted review
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Reply from The Wrinkly Elephant

Hi Elizabeth. Thank you for your lovely review. I am so pleased it is making your self care seem special. Perfect.

Rated 5 out of 5 stars

The bath bombs were delivered promptly…

The bath bombs were delivered promptly and not too expensive. A little additional gift was enclosed for my first order (a lovely touch) The soaps were SO fragrant and my grandsons loved watching them in the water. A brilliant idea for my daughter in law too! Thanks!

January 20, 2026
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Reply from The Wrinkly Elephant

Hi Susanne. Thank you for your lovely review. So lovely to hear that not only you but your grandson loves our products too. Many thanks

Rated 5 out of 5 stars

Lovely product

Lovely product, easy to order and quick delivery.

January 14, 2026
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Reply from The Wrinkly Elephant

Thank you Sally for taking the time to leave a review. So pleased you love our products

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure to deal with Wrinkly Elephant. Love their items, always fast delivery and A☆ service

November 30, 2025
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Reply from The Wrinkly Elephant

Thank you for your continued support.

Rated 5 out of 5 stars

Love the Wrinkly Elephant products

Love the Wrinkly Elephant products, the soaps the shampoo bars and the lip balm all fantastic, ethically sourced and a small business!

November 30, 2025
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Reply from The Wrinkly Elephant

So pleased you love a range of our products. thank you for supporting our small business

Rated 5 out of 5 stars

Love getting my subscription soaps…

Love getting my subscription soaps every month, they never disappoint, lovely scents, great lather and leave your skin so soft.

November 30, 2025
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Reply from The Wrinkly Elephant

Thank you for your continued support. So glad you love the range of our soaps

Rated 5 out of 5 stars

You are amazing!

Absolutely love The Wrinkly Elephant! All products are amazing and made using all natural ingredients. I personally love the shampoo and conditioner bars, which have transformed my hair, making it more healthy and shiny. Thank you Lisa (and Stu), who add the personal touch to every order. You are amazing!

November 24, 2025
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Reply from The Wrinkly Elephant

Thank you for this lovely review. So pleased to hear that our products have transformed your hair

Rated 5 out of 5 stars

Fantastic as always

Easy to order and kept up to date with when it would be delivered. My husband absolutely loves the soaps and we wouldn't go anywhere else for them.

November 19, 2025
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Reply from The Wrinkly Elephant

So pleased you are enjoying our soaps. Thank you for supporting our small business

Rated 5 out of 5 stars

Simply the best soaps I have ever…

Simply the best soaps I have ever bought, ever used, I LOVE them!
Such a wonderful company, very personal efficient service, you will not be disappointed

October 8, 2025
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Reply from The Wrinkly Elephant

What a lovely review. Thank you so much and for all of your support

Rated 5 out of 5 stars

Beautiful soaps and other products

Beautiful soaps and other products. Make my skin feel amazing!

October 5, 2025
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Reply from The Wrinkly Elephant

So glad your skin is enjoying using our products. Couldn't ask for a better review. Thank you

Rated 5 out of 5 stars

Shampoo bar switch

As always Stu and Lisa dispatch products quickly and beautifullly packaged , first time using a shampoo bar, very pleased with product makes hair soft and shiny,lovely smell and lathers well. Will be purchasing a conditioner bar now to complete set!

September 25, 2025
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Reply from The Wrinkly Elephant

Thank you. So pleased you have made the switch to a shampoo bar and your hair is feeling the benefits.

Rated 5 out of 5 stars

Lisa & Stu are just the best

Lisa & Stu are just the best. I needed to add to my Xmas order and have it delivered before Dec. Their communication was fantastic. My products arrived today and they are perfect and the smell from the soap is amazing. I have followed this company for years and they never let you down.
Would highly recommend that you buy their products

November 13, 2025
Unprompted review
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Reply from The Wrinkly Elephant

Aww thank you. We will always try to accommodate any special requests. Thank you for your continued support

Rated 5 out of 5 stars

Amazing smell

I bought these as a gift and was sad to see them go as they were making my house smell amazing! Thank you

August 23, 2025
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Reply from The Wrinkly Elephant

Aww thank you. I hope you've managed to treat yourself too.

Rated 5 out of 5 stars

Best soap’s

Best soap’s! smell wonderful feel fabulous. Love the tea tree great for all skin and for problematic skin . Super fast delivery even the post people comment on the smell ♥️

August 25, 2025
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Reply from The Wrinkly Elephant

Ha Ha. We have heard this quite a bit that the post people comment. So pleased you love our soaps. Thank you for your support

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