The Wrinkly Elephant Reviews 116

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality, natural ingredients, and delightful scents. Many people specifically mention the positive effects on their hair and skin, noting how soft and healthy they feel after use. The delivery service is frequently described as fast and efficient, with orders arriving quickly and beautifully packaged. Reviewers also appreciate the personal touches, such as handwritten notes and free samples, which contribute to an overall excellent purchasing experience. The ease of ordering and the consistent communication regarding delivery updates are also highly valued by consumers.

What people talk about most

Product

Consumers express great satisfaction with the products, consistently praising their quality and... See more

Quality

Customers had positive experiences with quality, consistently praising the products. Many reviewers... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the prompt and... See more

Order

Users describe positive interactions with order. Many customers report that ordering is easy and that orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love The Wrinkly Elephant! All products are amazing and made using all natural ingredients. I personally love the shampoo and conditioner bars, which have transformed my hair, making it mor... See more

Company replied

Rated 5 out of 5 stars

As always Stu and Lisa dispatch products quickly and beautifullly packaged , first time using a shampoo bar, very pleased with product makes hair soft and shiny,lovely smell and lathers well. Will b... See more

Company replied

Rated 5 out of 5 stars

I emailed The Wrinkly Elephant with a query before purchasing as I received a prompt, polite, and helpful reply. I went on to place my order and it arrived only a couple of days later. It was very... See more

Company replied

Rated 5 out of 5 stars

Lisa & Stu are just the best. I needed to add to my Xmas order and have it delivered before Dec. Their communication was fantastic. My products arrived today and they are perfect and the smell from t... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

The Wrinkly Elephant Company brings you a range of natural bath and body products that take care of your skin, whether it be for your daily routine or for that bit of an extra pamper. With the perfect balance of natural ingredients, our handmade range includes natural soap bars, clay face masks, shower steamers, body wash foamers, lip care, bath salts and foot soaks.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was recommended to Wrinkly Elephant…

I was recommended to Wrinkly Elephant by my sister last year and have made many purchases. The products are amazing. The owners of the company are very helpful, friendly and professional. I would definitely recommend you try their products you won't regret it

February 10, 2025
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Reply from The Wrinkly Elephant

This is so lovely to hear that you started to purchase on a recommendation from another customer and have now been converted to buying from us. Thank you so much.

Rated 5 out of 5 stars

I love ordering from Wrinkly Elephant

I love ordering from Wrinkly Elephant. Their soaps smell and feel amazing. I love to support an independant business. I always get a hand written thank you note when I order adding a personal touch which makes you feel like a valued customer.

December 1, 2024
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Reply from The Wrinkly Elephant

Thank you Sarah for your support. We always want try and make our customers feel part of our Wrinkly community

Rated 5 out of 5 stars

Excellent soap products

Excellent soap products, always beautifully packaged and arrive quickly.
The soap lathers well and all of the various fragrances are not overpowering. The soap lasts well and doesn't dry out your skin. 10/10 from me 👍

October 31, 2024
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Reply from The Wrinkly Elephant

Thank you for your lovely review. I am so pleased you love all of our soaps as much as I love making them.

Rated 5 out of 5 stars

A little gem

Everything I have from this amazing small business is amazing-the quality, packaging, and the smell.. wow. The soaps lather beautifully and make my skin so smooth.
Highly recommend 🥰

October 26, 2024
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Reply from The Wrinkly Elephant

Thank you for your review and for recommending our products. So pleased you enjoy using them

Rated 5 out of 5 stars

Shampoo bar

I've been using the shampoo bar for over a month now and absolutely love it my hair has never felt and looked so good.

September 23, 2024
Rated 5 out of 5 stars

Amazing products

Easy website to navigate, excellent customer service, amazing products, great discount on Christmas pre orders and lovely packaging. I've been shopping with them for years and love the company.

September 23, 2024
Rated 5 out of 5 stars

Fabulous products

Fabulous products, great quality. A lovely place to buy from.

August 22, 2024
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Reply from The Wrinkly Elephant

Hi Linda. Thank you for your kind review. I am glad you love our products as much as I love making them

Rated 5 out of 5 stars

Just gorgeous

Lovely browsing through the website, order arrives quickly and clear that thought has gone into making all packaging as sustainable as possible. This time my order was to try the new shampoo bar, early days but loving it, makes my hair feel so soft, and not felt the need for additional conditioner. Couldn't resist ordering some shower steamers and body foam washers, absolutely love these, smell is gorgeous.

October 4, 2024
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Reply from The Wrinkly Elephant

Thank you Sarah for your kind review. Am so pleased you are enjoying a range of our products and have also taken the plunge and tried Shampoo bars.

Rated 5 out of 5 stars

Personal touch

August 5, 2024
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Reply from The Wrinkly Elephant

Hi Christine. Thank you for your review. We do always try to make add a personal touch to our parcels. All part of the unboxing experience.

Rated 5 out of 5 stars

Lovely soap

I love the soaps I purchase from The Wrinkly Elephant, they smell amazing and are lovely on your skin. I love the fact you can buy two sizes.

June 27, 2024
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Reply from The Wrinkly Elephant

Thank you Lisa for taking the time to leave a review. I am so pleased you love our soaps and it's great to hear that you like having the choice of sizes.

Rated 5 out of 5 stars

Excellent products

Excellent products and great customer service. Would highly recommend this company.

June 21, 2024
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Reply from The Wrinkly Elephant

Thank you Alison for taking the time to leave our review. It's always great to hear that you love our products.

Rated 5 out of 5 stars

Lovely handmade soaps and bath…

Lovely handmade soaps and bath salts.Always get my products from here as always amazing quality and great packaging with great service

June 22, 2024
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Reply from The Wrinkly Elephant

Thank you Tracy for your lovely review and for supporting our small business.

Rated 5 out of 5 stars

Ordering is so easy to do

Ordering is so easy to do, delivery is always quick, wonderfully packaged and wow as soon as you go to open the box the smell is stunning. The products are made with so much care, they are not rough to use on your skin and lather up so well. Highly recommend!!

June 21, 2024
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Reply from The Wrinkly Elephant

Thank you Melissa for your wonderful review. I am glad you love our products as much as I love making them

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