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The Yellow Van Company Reviews 1,504

•
TrustScore 5 out of 5

4.8

Shipping Company
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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting their efficiency and careful handling of belongings. The service is frequently described as excellent, with many appreciating the smooth and quick moving process, making their experience stress-free. However, some customers expressed dissatisfaction with the delivery service, citing issues like unexpected delays due to route choices and additional charges for overtime. A few other people also felt that the booking process was misleading regarding arrival times, and some reported encountering rude or uncooperative staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the movers for being helpful, efficient,... See more

Service

Consumers generally express satisfaction with the service. Many reviewers praise the efficiency,... See more

User experience

Users describe positive interactions with the overall experience. Many customers report a seamless and... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy, with some planning to book... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some reviewers praised the drivers for being on time,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jason and Neil were delightful. They disassembled and reassembled our heavy desk, delivered everything quickly (and with care!) and were lovely throughout. Would absolutely recommend these chaps to he... See more

Rated 5 out of 5 stars

I had the pleasure of Qudeyf & Neil helping me out for the day. I booked 3 hours just to be safe. The drop of location was 5 floors with no lift. Start to finish was done in two hours including th... See more

Rated 5 out of 5 stars

Super efficient service from Connor and Jason this morning. They were on time, looked after the property as they moved things around and very courteous/polite. A very positive experience and will use... See more

Rated 5 out of 5 stars

I chose The Yellow Van Company through a recommendation and I wasnt disappointed.Arrived bang on time I showed the 2 operatives Jason and Brijesh what i needed moved and dismantled and they just got o... See more

Company details

  1. Shipping Company

Information provided by various external sources

The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Truly helpful

Truly helpful, Neil is a star and genuinely made the moving process seamless. 10/10 experience all round.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Jason and Neil were delightful

Jason and Neil were delightful. They disassembled and reassembled our heavy desk, delivered everything quickly (and with care!) and were lovely throughout. Would absolutely recommend these chaps to help you on your stressful moving day.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, efficient, and charming - Neil was a pleasure to work with.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Super efficient, highly recommend!

Connor was great, got the job done faster than anticipated and was super helpful throughout - a very motivational director too, we navigated tricky spaces with surprising ease and finished early.
Really pleased with the process from start to end and I would definitely use them again 🏆

February 1, 2026
Unprompted review

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