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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and the convenience it offers. Many people highlight the outstanding customer service, noting that representatives are friendly, professional, and resolve issues quickly and efficiently. The service provided is frequently described as excellent, with consumers appreciating the ease and efficiency of their overall experience. However, some customers experienced issues with their orders, such as receiving the wrong strength or color, or finding that the product did not meet their expectations. A few people also mentioned that the lenses are prone to scratching, and some found the magnetic cases did not hold the glasses securely.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the convenience and portability of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers are happy with the thin, lightweight design... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

Clients share ambiguous opinions on order experiences. While many reviewers found the ordering process easy... See more

Service

People report positive experiences with service. Customers consistently praise the efficient and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had multiple pairs of ThinOptics and carry them everywhere!! The reason for this review is not just because the ultra thin glasses are so good - but a recent pair had a hinge break on the case... See more

Company replied

Rated 5 out of 5 stars

I love thin optics & have been using them for years. They weigh nothing, fit in small areas, stay on my nose & are perfect for so many different uses. The customer service people are friendly & profes... See more

Company replied

Rated 5 out of 5 stars

After having cataracts done I searched for lightweight reading glasses that I could fit in a pocket. I bought two pairs of Thinoptics with the keychain. (A modern take on the traditional pinze-... See more

Company replied


Company details

  1. Optical Products Manufacturer
  2. Eye Care Center
  3. Fashion Accessories Store
  4. Glasses Store
  5. Optical Wholesaler
  6. Sunglasses Store

Written by the company

ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

somewhat disappointed

They helped me see as advertised however they did not comfortably or securely stay on my face. Kept popping off it rolling over on my nose. They only fit in the key case one way; I had to be certain to fold a specific lens over the other. I couldn't move much, talk, out chew without them coming off immediately. Maybe they are made for my nose. Despite the convenience of the thin optics key case, I went back to carrying regular readers everywhere.

October 6, 2025
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Reply from ThinOptics

We appreciate your honest feedback and are sorry the fit wasn’t ideal for you. While we’re happy to know the lenses helped you see clearly, we understand how important comfort and stability are. Your comments about the case and fit are very helpful, and we’ll share them with our design team.

Rated 5 out of 5 stars

Great product

Great product

September 30, 2025
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Reply from ThinOptics

We appreciate your feedback and are glad the product met your expectations.

Rated 5 out of 5 stars

I am a loyal customer

I am a loyal customer. Even more now. I never had an issue. When i did you resolved it asap Thank you

October 8, 2025
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Reply from ThinOptics

We truly appreciate your continued support! It means a lot that you’ve been with us over time, and we’re always here to help whenever you need it.

Rated 5 out of 5 stars

Go with you anywhere!

Been using these for years. Go with me everywhere, clicked onto my cell phone. Great value.

October 6, 2025
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Reply from ThinOptics

We truly appreciate your continued support over the years. It’s great to hear our product remains a trusted and valuable part of your everyday life.

Rated 5 out of 5 stars

Fast

Fast, easy transaction and great product

October 7, 2025
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Reply from ThinOptics

We appreciate your feedback! Glad to know the transaction was quick and the product met your expectations.

Rated 4 out of 5 stars

Good product with short lifespan

You have a good product except you designed it to fall apart after a few months. You set out to make something really good but only last a short time. I'll keep buying them for now, but as soon as I find something as good or better, I'll be gone.

September 30, 2025
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Reply from ThinOptics

We appreciate your candid feedback and are sorry to hear your product didn’t meet expectations. Your input helps us improve our design and quality. I will be sure to share this with our design team.

Rated 5 out of 5 stars

Very useful reading glasses

Very useful reading glasses

October 6, 2025
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Reply from ThinOptics

We appreciate your feedback! It’s great to hear that your reading glasses are proving to be practical and convenient.

Rated 5 out of 5 stars
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Reply from ThinOptics

We’re so happy to hear that you love your ThinOptics! Thank you for your support and for sharing your enthusiasm with us.

Rated 5 out of 5 stars

INCREDIBLE GLASSES

Oh my gosh! These are my new favorite everyday glasses! They are SO LIGHT! I even forget I have them on! Literally they do not leave marks on my nose. So light yet very durable. Excellent frames! I got transitions so they get darker when I am outside and I couldn’t have asked for better glasses!

September 29, 2025
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Reply from ThinOptics

We truly appreciate your enthusiastic review! It’s great to hear your new glasses are both lightweight and durable, and that the transition lenses meet your needs perfectly. Thank you for sharing your experience and for choosing us!

Rated 5 out of 5 stars

Replacement Readers

Time to place my phone attachment and readers. Enjoy showing them off to folks who are it familiar with ThinOltics. Thanks!

October 6, 2025
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Reply from ThinOptics

We appreciate your kind words and enthusiasm! It’s great to know you’re enjoying your ThinOptics phone attachment and readers, and we’re grateful you’re spreading the word.

Rated 2 out of 5 stars

The glasses were missing their case

The glasses were missing their case. I just bought a-pair a month ago that came with case and were perfect.

As a result of no case, this pair arrived crooked and i have been unable to adjust them to fit correctly. The hinges at the temples are even crooked and therefore stiff and so when opened and closed they pull the glasses further off center

September 29, 2025
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Reply from ThinOptics

We apologize for the inconvenience and appreciate you bringing this to our attention. Please note that our glasses are offered both with and without a case, depending on the purchase selection. We’d be glad to review your order, kindly contact our support team so we can assist further and ensure your satisfaction.

Rated 5 out of 5 stars

Great reading glasses. Love the compactness.

This is my second order. On a friend’s advice I purchased a pair. At first I was concerned about how long they would last as the frames are so slight. But they have lasted like new for months and are now my favourite readers outside the house. I love that they fold down easily into the very neat aluminium case, which fits neatly in a front pocket, negating the old look of folded reading glasses hanging off the front of my shirt. I lost count of how many pairs I’ve broken or scratched when they’ve fallen from my shirt. Stowing and unstowing the glasses is now a reflex action and I’ve just purchased another two pairs as these are now my main reading glasses.

October 6, 2025
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Reply from ThinOptics

We sincerely appreciate your thoughtful review and repeat purchase. It’s wonderful to hear that the lightweight design and compact case have made such a positive difference in your daily routine. Thank you for your confidence in our readers and for choosing us again!

Rated 5 out of 5 stars

5 Star products and services on multiple purchases

I enjoy the various eyeglasses from the pinch on readers, sunglasses and several prescription glasses purchased. Outstanding customer service is a given. Though I am generally always satisfied with every purchase, when help was sought I have been always pleased with the needed assistance provided. 5 star product and service everytime.

October 6, 2025
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Reply from ThinOptics

Here are a few polished response options you can use for that wonderful review:

💬 Friendly & Appreciative:

Wow — thank you so much for your amazing feedback! We’re delighted to hear you’re enjoying our pinch-on readers, sunglasses, and prescription glasses. It means a lot to know you’ve consistently had great experiences with both our products and customer service. We truly appreciate your continued support! 🌟

⭐ Professional & Polished:

Rated 5 out of 5 stars

Very easy to order and i don’t go…

Very easy to order and i don’t go anywhere without them!

October 6, 2025
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Reply from ThinOptics

We appreciate your wonderful feedback! It’s great to know the ordering process was simple and that your readers have become an everyday essential.

Rated 5 out of 5 stars

I received the 4 pack try on readers

I received the 4 pack try on readers. I was able to choose the strengh i needed.

September 29, 2025
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Reply from ThinOptics

We appreciate your review! It’s great to know the Try-On Readers made it easy for you to select the perfect strength.

Rated 5 out of 5 stars

I just got them so really give you a…

I just got them so really give you a good review. I like the thinnest of them for my purse.

October 6, 2025
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Reply from ThinOptics

We appreciate your feedback! It’s great to hear you’re pleased with the slim design and portability. We look forward to hearing how you enjoy them over time.

Rated 4 out of 5 stars

Good service

October 6, 2025
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Reply from ThinOptics

We appreciate your feedback and are pleased to know our service met your expectations.

Rated 5 out of 5 stars

Good product, very utilitarian. Price is high.

Good product, very utilitarian.
Price per unit is high in my opinion.

October 6, 2025
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Reply from ThinOptics

We’re pleased to hear you’re enjoying the practicality of our product. Thank you for sharing your perspective on pricing — your feedback helps us continue to improve.

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