We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... See more
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Review summary
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What people talk about most
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Everything excellent except that the carrier left the envelope (A4 and so wouldn't fit through the post box) out on the edge of the porch where it got a bit wet! Not necessary as there is a shelf in... See more
Company replied
Was made aware of the product I ordered via an email newsletter. The link worked well, and the purchase process was simple. The product was delivered in good condition and in good time. I didn't gi... See more
Company replied
Staff are very helpful and willing to spend time answering questions. Good resources for DBS and Safeguarding and user-friendly systems, etc. A wide range of training resources delivered by different... See more
Company details
Written by the company
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Contact info
Greenbox Storage,, BR8 7LT, Swanley, United Kingdom
- 0303 003 1111
- thirtyoneeight.org
4.5
Excellent
233 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
It did what it was supposed to do.
September 24, 2025
Reply from Thirtyone:eight
Thank you for your positive review.
Reply from Thirtyone:eight
Thank you for your review, we're glad your order matched expectations and arrived quickly.
Reply from Thirtyone:eight
Thank you for your review.
Quick and easy to order what I needed
Quick and easy to order what I needed . Always great service .
August 19, 2025
Reply from Thirtyone:eight
Thank you for ordering from us and for the positive review.
Easy website to navigate
Easy website to navigate. The book I ordered is brilliant 'Safeguarding as Mission' - great insight into safeguarding for the church using Jesus's encounters with people.
August 6, 2025
Reply from Thirtyone:eight
Thank you for your review. We're pleased you are finding the book helpful.
Reply from Thirtyone:eight
Thank you for your review. We're pleased your order arrived quickly and is helpful.
Reply from Thirtyone:eight
Thank you for your 5 star review.
I ordered the book Safeguarding as…
I ordered the book Safeguarding as Mission because I fundamentally believe they are entwined partners. I want to see other folks thinking. It is also a good booklet to pass on to the evangelist’s in our church.
July 17, 2025
Reply from Thirtyone:eight
Thank you for your review and for your thoughts on the booklet.
get the wording exactly right and check
ordering was easy. I placed the order under the wrong address and having spoken to thirgtyone eight the lady i spoke to was very helpful. I have now recieved one of my orders and am very grateful as it was my mistake so thank you for your response.
My name is Barbara May not Anne May
July 21, 2025
Reply from Thirtyone:eight
Thank you for your review. We were glad to have been able to speak with you to resolve the issue with the address provided, and trust you have received your refund and replacement order.
The website was easy to navigate
The website was easy to navigate. There was a lot of information about the product I was looking at. The checkout process was good and everything went through quickly. The parcel arrived in good time and everything was as described. Thank you.
July 11, 2025
Reply from Thirtyone:eight
Thank you for your positive review.
It’s me again
You are always patient with me - even when I ask the same things over and over again .
You have the answers I need .
I feel I can ask anything .
July 25, 2025
Reply from Thirtyone:eight
Thank you for your 5 star review. It's our pleasure to be here to support you with your safeguarding.
Almost perfect
Was made aware of the product I ordered via an email newsletter. The link worked well, and the purchase process was simple.
The product was delivered in good condition and in good time.
I didn't give it a five star because the product description didn't mention the age range for the intended audience. I figured out after receipt that I have to wait a bit to use the product with the audience I had in mind.
July 7, 2025
Reply from Thirtyone:eight
We are pleased to hear your are happy with your resources and they arrived in time. The product description should say 'primary-age', we're very sorry that information was missing. We will update that. Feel free to adapt the resources as you need, and we really hope you and the children enjoy them and find them helpful. Thank you for all you're doing to create safer places.
Reply from Thirtyone:eight
Thank you for your review.
Reply from Thirtyone:eight
Thank you for your review. We're glad your order arrived promptly.
Very helpful contents and resources
Very helpful contents and resources, nice and colourful.
June 13, 2025
Reply from Thirtyone:eight
Thank you for your review.
Reply from Thirtyone:eight
Thank you for shopping with us and for the kind review.
If you want something from the world. This is for you if you want something from God, stay clear
The safeguarding team were fantastic , as were the finance team. However, with regards to DBS and membership. I've never seen a more shocking service in my life. They take no responsibility for their lack of customer service and it would appear that picking up a phone to resolve issues requires some form of degree. , they are, however, very fast at sending notifications of pending payments because that benefits them.
June 13, 2025
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