I have that fine, annoying hair which you can't really do much with. I've tried far too many thickening shampoos, all of which seem to add extra weight that just makes things worse. I've found THIX gi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering was easy, delivery by Evri wasn't the best so contacted Thix through their website. They responded in good time and offered a solution which was very well received by myself. Great customer s... See more
Company replied
Initially, I wasn't very impressed. After months of waiting for it to become available, it arrived poorly packaged and covered in dents. It was meant to be a gift, which made it quite awkward, honestl... See more
Company replied
Don’t usually give 5 stars when I get an incomplete order but thanks to Sam this issue was solved extremely quickly with really prompt reply, resolution and above and beyond type of service I find rea... See more
Company replied
Company details
Written by the company
THIX functional haircare is formulated by scientists using vegan ingredients for high performing results. Developed and manufactured in the UK, our products are packed full of caffeine, protein, vitamins and amino acids, expertly crafted for optimal results, making weak hair strong. 💥 Caffeine formula to stimulate follicle growth 💪 Protein packed to strengthen roots 🌱 Vitamin rich to make hair thicker 💚 Made with vegan friendly ingredients ♻️ Plastic-free packaging 🇬🇧 UK made and developed 📦 Free shipping with 2 or more bottles Nutrient-rich and vegan, the deep-cleansing hair wash has been formulated with a high-performance combination of caffeine (a natural stimulator of hair follicle growth), essential proteins, including natural plant keratin derived from corn, soybeans and wheat (to build tissue cells and help re-energise the roots) and a blend of Niacinamide, Panthenol, Pyridoxine, Vitamin C and Vitamin E, which increases capillary circulation. This super-powered combo of Protein, Vitamins, and Caffeine is suitable for all hair types.
Contact info
United Kingdom
- 01603813026
- hello@thixhair.com
- thixhair.com
4.4
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waiting for my first products
Waiting for my first products, wish I ordered all 3 at the same time as it would’ve been cheaper
September 8, 2023
Unprompted review
Reply from THIX Hair
Hello Craig, we dropped you a message to combine all the products you ordered separately over the past few days into one order for ease and value. Drop us a line at hello@thixhair.com to let us know how you get on. Best wishes, THIX.
Very good product
This is a really good product it does the job it was created for , leaves the hair and scalp in top notch condition , it does seem to add thickness to fine hair , I can attest to that as my hair is decidedly fine , smell and consistency is good with an easy method of application just don't shake the metal bottle to hard , I am told that the conditioner is equally as good , I shall be none to plump in the pocket after buying both but I think it is worth the outlay .
August 14, 2023
Unprompted review
Reply from THIX Hair
Thanks for the review Keith. Glad to hear you love the product and results.
If Carlsberg made shampoo
The website is easy to use, full of information. Delivery time is good and the products are carefully packaged. I ordered the full set, the bottles and tub are tin. I forgot to add the free pump for the conditioner, Thixx noted this without contact from me and I received a pump and another gift in the post, lovely surprise.
I LOVE ❤️ the products, my hair has regained volume, it's easier to style, holds the body through the night, its soft and shiny, I have reordered already even though I am still using my original bottles. I don't get along with the putty, but I think that was down to user error rather than a product failure. It works beautifully on my partner's hair who sports an uber 80s spiky style, sadly this style isn't ironic he's just old and set in his ways 🤣🤣
July 27, 2023
Reply from THIX Hair
Hello Linda 💚 Thank you for such a positive review of our products and the great results you've had with them. PS. There's nothing wrong with the 80's :)
The quality of my hair transformed…
The quality of my hair transformed after a few washes. I have been trying several products for my thinning hair for a few years now. This has become my go to for a thicker feel and look.
July 16, 2023
Reply from THIX Hair
Thanks for feedback Craig, glad to hear you're enjoying thicker, fuller hair with THIX.
I love the shampoo and conditioner (yet…
I love the shampoo and conditioner (yet to see results) very fast dispatch, recommended
July 16, 2023
Reply from THIX Hair
Thanks for feedback on our dispatch service. Look forward to hearing your product review once fully used product.
Amazing shampoo and conditioner
Amazing shampoo and conditioner. And the team are lovely people. Looking forward to new flavours!
June 15, 2023
Reply from THIX Hair
Thanks so much for your feedback on our customer service team. And yes we're working on new scents for the future :)
Great if your hair is thinning!
Hair styling Paste ( with caffeine).
I've tried a few products as I have thinning hair
I find that rubbing a small amount into a thin film into my fingers and applying on damp hair and styling and leave to dry.
After hair is fully dry, comb hair to give a more natural look and thicker appearance to your hair...
Works for me anyway!
July 9, 2023
Unprompted review
Reply from THIX Hair
Thanks for your review Steve and sharing your top tip on our hair paste!
I have been using a rival product for a…
I have been using a rival product for a while now and decided to give you a try so far i think the other product was better possibily just my imagination
June 21, 2023
Reply from THIX Hair
Thanks for your feedback. We recommend three months use for best results. If you have any concerns about how our product functions, please drop us a line at hello@thixhair.com and we'd be happy to help
does what it says on the (dented) tin
I’ve actually found a hair styling product that works!! The hair cream looks thin and runny, but it’s so effective - better than some of the premium rate brands.
Combined with the shampoo and conditioner definitely thickens my hair. Overall a good product marred slightly by the dented tins as they were purchased for aesthetics as well as function - although CS were quick to respond
June 20, 2023
Reply from THIX Hair
Hello Laurence, happy to hear you love the products :) Sorry to hear the bottles got dented :( We have fed back to warehouse on this issue. Thanks again for trying THIX and look forward to sending you out some more when your current order is used up.
truly a beautiful product I highly…
truly a beautiful product I highly recommend this to everyone.
June 13, 2023
Reply from THIX Hair
Thanks so much for your feedback Amit, glad to hear you love.
Adds volume
While I doubt anything can actually thicken hair permanently, THIXX does volumise hair if used correctly
May 28, 2023
Reply from THIX Hair
Thanks for taking the time to review Lesley, and yes we can help look after what you have.
Great product
Early days, but my initial impressions are really good. I have come to the realisation that there is no miracle cure for fine hair, but some products help it look its best. This is one of them - the the shampoo and conditioner are very good and leave my hair looking and feeling really clean, but the paste is amazing - it makes my hair look and feel thicker - fully recommended for anyone with fine flyaway hair like mine.
June 3, 2023
Reply from THIX Hair
Thanks Nick for your review. Glad to hear you a loving it.
Packaging looks amazing however metal material hard to get conditioner out of!
Packaging looks amazing. Only thing is that on the conditioner it is almost impossible to get it!
March 8, 2023
Reply from THIX Hair
Hi Luke, great you love the packaging. Please drop us a line at hello@thixhair.com with your order number and we'll get a Reusable Conditioner Pump sent out to you!
Absolutely love this
Absolutely love this. Smells amazing and my hair has never felt better. So much more manageable yet to see some length as only used twice but so far my hair does feel stronger and healthier and my scalp feels fresher
May 25, 2023
Reply from THIX Hair
Thank you for taking the time to review.
Awful product
Awful product - was very sticky and doesnt have a very nice smell. The hold didnt last all day.
January 4, 2023
Reply from THIX Hair
Hello Rhys, sorry to hear you were not happy. Only a small amount of paste is needed and can be warmed in your hands before applying, the smell is fresh mint and eucalyptus.
UPDATE Jun 28, 2023:
We have reached out a couple of times to you directly to try and find your order and see what we can do to resolve. As a new business reviews matter to us, we understand not everyone will love THIX but we feel this is an unfair reflection of the product. We look forward to hearing from you at hello@thixhair.com.
Best wishes, THIX Team.
Reply from THIX Hair
Thanks for your review and feedback on the product.
It quite simply does what it says
It quite simply does what it says: literally it does what it says on the TIN!
May 31, 2023
Reply from THIX Hair
Thanks for review David, yes we like to deliver on what we promise :)
Week a go bought thix shempoo
Week a go bought thix shempoo. too early to say anything. One thing sure hair look thick and shiny after wash
May 21, 2023
Reply from THIX Hair
Hello Kalpesh, Great to hear your hair is looking thick and healthy after using.
Really good products
Really good products
Great service too
I had a issue with the delivery company and Thix sorted asap
May 18, 2023
Reply from THIX Hair
Thanks for your review Vinesh, and glad to hear we sorted the delivery company issue.
Excellent service
Excellent service. Great introductory price. Looking forward to using the products… so far so good.
May 17, 2023
Reply from THIX Hair
Thanks for trying out THIX and reviewing Rob.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.