I love Thor Juice e-juice. Thorbacco is amazing. I am local to one of their stores and Ben at Langley is brilliant, excellent customer service and the range of UK made juices is large, great prices an... See more
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I've been buying their Bat Juice flavour for a number of years now, and never had an issue. I decided to try something new recently and purchased a couple of bottles of Indisposable liquid. My coils n... See more
Was sick of buying vape juice that burnt my coils out after two days, and spent so much money testing other flavours from various companies that just tasted like utter cack! Did some research and foun... See more
Company replied
I have been using these guys for years and the service is wonderful! Have never been let down or disappointed. Loads of product choice. Great prices and offers. Really quick order processing online... See more
Company replied
Company details
Written by the company
The Vapour Room The home of the multi award winning Thor Juice e-liquid, from best fruit e-liquid to best established vape shop. Specialists in electronic cigarettes. We provide only the best service with knowledgeable staff offering professional & helpful advice to ensure YOU are satisfied. Using only UK pharmaceutical grade ingredients manufactured under strict, sterile decontamination cleanroom facility. Each batch is regulated, tested and fully batch traceable. Our team of mixologists adds the magic by creating and developing the wonderful flavours that bring Thor Juice to life!
Contact info
High Barn, Arlington Road East, BN27 3NH, Hailsham, United Kingdom
- 01323 654309
- support@thorjuice.co.uk
- thorjuice.co.uk
4.6
Excellent
313 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Quick service
Ordered a new mod on the Sunday evening and it arrived on the Tuesday brilliant service
June 12, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for this great review Suzanne! Glad it arrived promptly.
Never been let down
June 11, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Happy to hear this Matt! Glad you have consistent good experiences with us.
Coils
Unfortunately ordered wrong coils i have since sent 3 emails AND not been answered
It was Jessica johnson
June 11, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Hi Denise,
Sorry to hear this. Which email are you trying to contact us on? Can you please use our support page on our website for all enquiries and support requests about orders, technical issues, products and more : https://thorjuice.co.uk/support/ or email us at support@thorjuice.co.uk
Looking forward to looking in to this for you and trying to get it sorted.
So eqasy toorder with quick delivery
So easy to order and checkout online. Products arrived very quickly. Well done and thank you
June 7, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for the review Chris! Glad you found our site easy to use.
Juice is the best around highly…
Juice is the best around highly recommend!
June 6, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
We appreciate this great review Bayley, thanks a lot!
Very good service and quick delivery
June 6, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for the review Terina, glad it arrived quickly and you are pleased with our service. Please do let us know how we can improve to get your 5 star rating!
Vapour room the best
Took a little time to arrive because of change of warehouses, but still as good as ever and very polite and helpful thanks
June 5, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thank you for understanding that we were struggling to get orders out during the move and COVID-19, glad you still had a good experience with us and hopefully now we are back on track with our orders we can turn that 4 star into a 5 star!
Thanks for the review we appreciate it!
5***** service
As always easy quick reliable service, highly recommend using them, quality is always great very easy process for order. Thank you
June 5, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thank you for this fantastic review it's much appreciated!
Reply from The Vapour Room - Thor Juice
Thanks Shelly! Glad we could help you out.
Reply from The Vapour Room - Thor Juice
Thank you for this great review Melissa, glad you enjoy our flavours!
Reply from The Vapour Room - Thor Juice
Thanks for appreciating the difficulty during these times and for the fantastic review, glad we could help you out!
Very impressed with the all round…
Very impressed with the all round service from Vapour Room,quality products which are well priced and the delivery was excellent also. Highly recommended.
May 13, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Very glad to hear that! Thank you for the great review, we are always here to help.
always efficient
Always efficient and helpful when I emailed for help about my vape set up! Thank you
May 10, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Always more than happy to help! Thank you for the fantastic review.
No Stars…
No Stars SOOOOOOORY>>>>>>>>>>>>>>>>Takes tooooooooooooooo Long to get ToOoOO oOoOO Cheque OUT???????????
May 9, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Hi Prave,
Sorry to hear you had a bad experience trying to check out on our site, could you drop us an email at adam@thorjuice.co.uk and expand on your issues so we can look into it?
It looks like you ordered near the time of our maintenance down time and the site had issues which have since been resolved.
Thanks for the review!
Quick delivery and just what I wanted…
Quick delivery and just what I wanted what more can you ask
May 8, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thank you for reviewing us! Glad to know you had a good experience shopping with us!
Good service
May 8, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for the great review!
I have to say that the Vapour Room have…
I have to say that the Vapour Room have got things just right, the service is second to none
May 8, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thank you! We appreciate your kind words and are always happy to help.
Postal service is great
Postal service is great. Quick dispatch and well packaged.
May 6, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
That's fantastic, thanks for the great review, glad that it came quickly!
Reply from The Vapour Room - Thor Juice
Thank you! We're glad you had a good experience ordering from us, hope to see you again.
On time very good service 👍🏻
May 5, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Glad to hear that, thank you for the great review.
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