I love Thor Juice e-juice. Thorbacco is amazing. I am local to one of their stores and Ben at Langley is brilliant, excellent customer service and the range of UK made juices is large, great prices an... See more
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I've been buying their Bat Juice flavour for a number of years now, and never had an issue. I decided to try something new recently and purchased a couple of bottles of Indisposable liquid. My coils n... See more
Was sick of buying vape juice that burnt my coils out after two days, and spent so much money testing other flavours from various companies that just tasted like utter cack! Did some research and foun... See more
Company replied
I have been using these guys for years and the service is wonderful! Have never been let down or disappointed. Loads of product choice. Great prices and offers. Really quick order processing online... See more
Company replied
Company details
Written by the company
The Vapour Room The home of the multi award winning Thor Juice e-liquid, from best fruit e-liquid to best established vape shop. Specialists in electronic cigarettes. We provide only the best service with knowledgeable staff offering professional & helpful advice to ensure YOU are satisfied. Using only UK pharmaceutical grade ingredients manufactured under strict, sterile decontamination cleanroom facility. Each batch is regulated, tested and fully batch traceable. Our team of mixologists adds the magic by creating and developing the wonderful flavours that bring Thor Juice to life!
Contact info
High Barn, Arlington Road East, BN27 3NH, Hailsham, United Kingdom
- 01323 654309
- support@thorjuice.co.uk
- thorjuice.co.uk
4.6
Excellent
313 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent Service Always
I've been buying online from The Vapour Room for a long time. Only once have I had an error with my order, and that was corrected next day. To expect that nothing will ever go wrong is living in cloud-cuckoo-land. But when an error is dealt with so promptly and efficiently as that was, it scores a big bonus mark from me.
May 5, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Happy to hear your issue was resolved quickly and for understanding we are just human! Thanks a lot for the great review, stay safe!
Amazing
Amazing staff so friendly and helpful, love the products wouldn’t go anywhere else.
May 5, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Happy to hear this, thanks for the review and we're glad you enjoy our products and our friendly service.
Fast shipping and good products.
May 5, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
That's brilliant! Thanks for the great review.
Reply from The Vapour Room - Thor Juice
Great! Thank you for the brilliant review!
Always a pleasure to order from easy…
Always a pleasure to order from easy quick process always delivered within a few days never had any issues this would be my 5th order now !
May 4, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for your loyal custom and fantastic review! Glad you are getting on with ordering from our online store.
Great juice great service only ever use…
Great juice great service only ever use Thor juice
May 3, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks a lot it's much appreciated, happy to hear you are satisfied with our service.
Prompt and efficient.
May 2, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
That's fantastic, thanks for the great review.
My experiences have always been great
My experiences have always been great. I normally visit the Worthing store but have been ordering online since the lock down. The service is great! The Loki range while small (4 flavours) all taste fantastic and my favourite Poseidon is well worth a try (it goes amazingly with Guinness).
I highly recommend this company
May 2, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for the great review and recommendation, glad to hear you are getting on with ordering online!
Great service as always
Great service as always.
Thanks for all you’re doing
May 1, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
It's our pleasure! Thanks for the great review.
arrived quickly and was as stated…
arrived quickly and was as stated thankyoiu...
May 1, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for the great review, very glad we could help you out!
Excellent products & speedy service
Excellent products & speedy service, what more do you need!
May 1, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Fantastic! Thanks for the feedback and for being such a great customer.
Really quick delivery
Really quick delivery, happy with all products and help with order on messenger thank you so much
May 1, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thank you for the great review! Happy to hear you enjoyed shopping with us.
Loved it
Loved it. Favourite shop. Favourite juice. Awesome service. Great job guys 👏👏
May 1, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for the fantastic review! Glad that you had a good experience shopping with us.
I want to rank a four star but the…
I want to rank a four star but the wrong item was sent out which would have me rank it lower than a three. Yet I emailed Thor Juice and they sent out the correct item with fairly good speed considering the covid -19.
So I gave a three star.
April 16, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Hi Kara,
I'm sorry you did not receive the 5 star experience we aim for. Though I am glad that the issue was resolved quickly, we are receiving a lot of orders at the moment and some times the wrong product may be sent out but we are always there to resolve the problem quickly.
Thanks for the feedback.
Reply from The Vapour Room - Thor Juice
Thanks for the review! Very glad that you enjoyed your experience shopping with us!
5 stars all the way
Super fast free delivery. Ordered juice at midday - delivered before noon the next day. Excellent service.
April 9, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks for the great feedback! Happy to know that you had a good experience shopping with us.
All good
All good, however I had to order twice as first order I used free post, waited 5 + days and was out of juice, reordered and paid for DPD delivery, both orders arrived same time......
April 9, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thank you for the feedback Will, we try to get orders out on the same day but after that we can only hope that the couriers deliver in good time. Glad you had a good overall experience, thanks again.
Amazing service
April 9, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Great to hear! Thanks for the feedback.
Been using Worthing shop since it…
Been using Worthing shop since it opened Count Barry as a friend first time online excellent experience
April 8, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Thanks a lot for the great review Colin, glad you had such a good experience on our online store!
Products never came
Still hasn't arrived a week later. Vendor has been in touch but no solution offered.
Delivery worth £100 pounds sent with no tracking or record, no sign of product, no offer of replacement delivery, £100 wasted.
April 3, 2020
Unprompted review
Reply from The Vapour Room - Thor Juice
Hi Chris,
I'm glad we could get the situation sorted by sending a full replacement. We are really sorry that your order got lost in the post and hope it wasn't too much of an inconvenience for you.
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