Small Order Processing Fee (for all orders less than $400)

Small Order Processing Fee (for all orders less than $400) Reviews

A product’s star rating is calculated as the average of all its reviews.


Thread Logic logo

Sold by Thread Logic

threadlogic.com

5.6K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Thread Logic via Trustpilot.


Here’s what people highlighted

Customer service

4.1

205 ratings

Fit

4.0

162 ratings

Quality

4.1

174 ratings

Value for money

3.3

237 ratings


Product details

Brand: Thread Logic


All reviews


Rated 1 out of 5 stars

Only for big companies and that's not me.

Customer service: 1
Fit: Small
Quality: 1
Value for money: 1
Rated 5 out of 5 stars

Not a bad rate for low order numbers

Value for money: 5
Rated 2 out of 5 stars

It is a profit center. There is no need for it. Same production time and line.

Value for money: 2
Rated 5 out of 5 stars

This fee is more than reasonable for the quality of the work. The prices for the merchandise are also very good for what you get.

Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Define small and why do repeat customers have to keep paying this "small" fee if the logo is already on file??

Customer service: 3
Fit: Slightly large
Quality: 5
Value for money: 4
Rated 5 out of 5 stars

Overall experience was great!

Customer service: 3
Fit: True to size
Quality: 3
Value for money: 3
Rated 2 out of 5 stars

Really happy with my new shirts!

Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I paid the small order fee, because I was ordering only one embroidered sweatshirt to give as a gift. It was worth every penny. Having the customized logo on the sweatshirt is priceless. Thank you, Thread Logic!

Customer service: 5
Quality: 5
Value for money: 5
Rated 1 out of 5 stars

i get the small batch issue. still seems steep, yet i paid it.

Value for money: 1
Rated 1 out of 5 stars

$50 is way too much for processing under $300.

Rated 3 out of 5 stars

I wish it was less, but I understand small orders take time with small returns

Customer service: 4
Fit: Slightly large
Quality: 4
Value for money: 4
Rated 2 out of 5 stars

It’s a pretty high fee for a very small business. Should be reduced significantly with next order. That would allow me to buy more.

Customer service: 4
Fit: Large
Quality: 5
Value for money: 2
Rated 1 out of 5 stars

Love the shirts and customer service. Mary is the best!!

Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Quality and fit were much better than expected for a quick-ship product!

Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I don't like the small processing but I understand it. It does stop me from ordering I just wait till I have more to order.

Value for money: 2
Rated 1 out of 5 stars

Great products and even better customer service. Logo was perfect.

Customer service: 5
Fit: Large
Quality: 5
Value for money: 5
Rated 3 out of 5 stars

I get it and understand why, I just wish they would support the little guys instead of making us pay extra since we are small operations.

Value for money: 1
Rated 3 out of 5 stars

The fee for a small order is a bit high, but occasionally we need an additional jacket or shirt and need to pay the fee.

Customer service: 3
Fit: True to size
Quality: 3
Value for money: 3
Rated 3 out of 5 stars

I understand the need to charge for smaller orders but it is difficult to know if you want a larger order until you have seen a sample. So, the small order fee serves to start the relationship on a sour note.

Customer service: 5
Value for money: 1