Threeriversfinancial Reviews 

80
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have now used Three Rivers for more than ten years, across BTL, remortgages and moving home. We would not use anyone else, the team are friendly, knowledgable and have always found us by far the be... See more

Rated 5 out of 5 stars

Recently moved into our first home, we were recommended Three Rivers Financial by a friend who was also a first time buyer. Mark was extremely helpful, gave us professional advice and answered every q... See more

Rated 4 out of 5 stars

Great friendly service from Richard who was able to answer all questions and really helped. This was my first time buying a house and I didn't have a clue but he was able to help me along the way and... See more

Rated 5 out of 5 stars

Brian was my advisor, he was absolutely brilliant! He always kept me in the loop with all the steps and made re mortgaging not feel as hard. Couldn’t recommend him more. Will definitely be using aga... See more

Company details

  1. Mortgage Broker

Written by the company

We offer mortgage and protection advice and provide you with a recommendation after we have assessed your needs and circumstances. We are an intermediary (not an insurer or lender), and we act on your behalf.


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(80)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from Richard. We didn’t feel stressed at all through the process as Richard was always on hand to give advice and support on both mortgage and insurance matters. I have already recommended Richard to my family and friends and will be using them again in the future.

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I was Very happy the mortgage advise I received, the staff member I dealt with Richard was extremely helpful pleasant and went out of his way to help me with my mortgage. Would recommend to anyone.

November 19, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Richard was very helpful. The service we got from him was excellent, he explained everything throughly to us which really helped. I would highly recommend him.

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Richard was more than helpful. Extremely efficient and always kept me well updated throughout the process and explained everything clearly. I wouldn’t hesitate to use or recommend this company and Richard again

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic!

We remortgaged with Three rivers financial and Richard and the team did a fantastic job in finding the right one for us. Would highly recommend them.

October 4, 2020
Unprompted review
Rated 5 out of 5 stars

Superb service

Richard has been absolutely fantastic through our COVID mortgage journey and has really thought outside the box to find us solutions! Would 110% recommend.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

We used Three Rivers Financial to…

We used Three Rivers Financial to source and organise our mortgage.
We are not getting any younger and it’s hard to get a mortgage as you get older.
However, Three Rivers Financial came up with a perfect solution for us.
I’d just like to say a huge thank you and would strongly recommend this team.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service! We dealt with richard and he made it as stress free as possible. I just had to provide the relevant documents and he dealt with everything else from there and made sure we got the best deal on the market and actually saved us a significant amount per month on our new morgage deal. Really pleased we went with this company. Very professional, friendly and thorough with their work.

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Richard (the broker) was outstanding throughout. As a first time buyer, i was new to the whole process, and Richard was more than happy to discuss any aspect of my move with me, not just the bits that involved three rivers. My mortgage was organised quickly and efficiently and i'm very confident that i got a good rate. i was offered a solicitor and life insurance through three rivers. both were good quotes and though i managed to find a slightly cheaper solicitor, there was absolutely nothing wrong with the firm suggested. At the end of the whole process, Richard then asked me for payment. Richard mentioned the payment once during our first phone call, and didn't mention this again until today. It certainly helps a first time buyer when you aren't being badgered for payment with everything else that's going on. I always felt that Richard knew exactly what he was talking about, and he never spoke to me in a way which made me feel silly or stupid, no matter the simplicity of the question asked. As someone who works in customer service, i know good CS when i see (hear) it.

As long as you (the consumer) gets Three rivers everything they need quickly, you should have no problems working with them.

All this was also during a global pandemic. My one complaint would be that i didn't get to meet Richard face to face to thank him properly, but there isn't alot either of us can do about that.

I would highly recommend Three Rivers Financial to any house buyer and will most definitely be using them again.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Fully Recommend 'Three Rivers Financial'

By demonstrating an excellent knowledge of the marketplace, our mortgage advisor, Richard Tonks went above and beyond to secure the best available mortgage and provided excellent support and great customer service throughout the process of helping to secure a dream home for my family.

I would therefore have no hesitation in recommending Three Rivers Financial to anyone looking to secure a new mortgage.

July 5, 2020
Unprompted review
Rated 4 out of 5 stars

Great independent company

Great friendly service from Richard who was able to answer all questions and really helped. This was my first time buying a house and I didn't have a clue but he was able to help me along the way and followed up after everything had went through to make sure I was happy and I understood everything.

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service expertise second to none. Given step by step guidance and managed to secure a mortgage and most importantly the house we were after. Would definitely recommend using their services

March 9, 2020
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough

Couldn't recommend Richard enough. He made my re-mortgage stress free. He is highly knowledgable and the communication throughout was top notch! He tailored his service to my needs and even reduced my mortgage from 24yrs to 20yrs. I will be recommending you to all my friends/family. Thanks again.

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Excellent service received. Felt like my finances were in safe hands. Took the time to make sure I was completely happy with my mortgage. Very professional.

January 13, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look