Tiaroses Reviews 109

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently noting that items were not received or were incomplete, even after extended waiting periods. People also expressed strong dissatisfaction with the company's communication, highlighting a consistent lack of response to emails, social media messages, and other contact attempts. This poor response time often led to frustration, especially when trying to resolve missing orders or product issues. Conversely, some people were satisfied with the product quality, describing items like cardigans as beautiful, well-made, and of great quality. A few other people also felt that the customer service was responsive and polite when they did receive a reply, and appreciated the flexibility for returns and re-sizing.

What people talk about most

Order

Reviewers express significant dissatisfaction with their orders. Many customers report not receiving their... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the excellent hand-knit quality of... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report a lack of... See more

Customer communications

Users describe negative interactions with contact. Customers consistently report a lack of response across... See more

Social media

People report negative experiences with social media. Many customers express frustration that while the... See more

Based on these reviews

Rated 2 out of 5 stars

I ordered a cardigan and hair clips/accessories, waited over a month for my order to be dispatched (only after emailing to request where my order was) and when this finally arrived items were missing.... See more

Rated 1 out of 5 stars

If I could vote 0 I would!! Placed an order 23rd September 2025. 4 months ago to date. Hadn’t heard anything so contacted a month later and no response. Continuously kept contacting before Christmas a... See more

Rated 1 out of 5 stars

Ms Bradshaw I looked her up is a thief stealing peoples money and not sending them their goods but posting on Instagram pretending to be a good business woman. living her life like normal. Disgusting.... See more

Rated 1 out of 5 stars

Avoid this business at all costs. I ordered in Oct 24 eventually received in Feb 25 it didnt fit so returned and re ordered a different item which again still hasnt been received. She doesnt answer an... See more

Rated 1 out of 5 stars

Avoid at all costs!!!!! ordered 14th june for my daughter, awaited the 3 weeks making time. Asked for an update several times then suddenly received an email with a discount code. Order is still not... See more

Rated 1 out of 5 stars

Awful! Ordered 3rd December 2025 and not received my item it’s now 2nd February 2026! I’ve emailed 3 times, sent messages on instagram too and commented on posts asking if someone can get back to me... See more

Rated 1 out of 5 stars

Ordered in May, got intouch with them a month later customer service was great and was a fault on their behalf, said they’ll put me through as a priority when I messaged in July, still nothing, messag... See more

Rated 1 out of 5 stars

Absolutely shocking company!!! Only got 1 star because It dosent allow me to give anything less!! Purchased 4 months ago and still not received at item, to be told the same thing each time!!! Seriousl... See more

Rated 1 out of 5 stars

Avoid buying from this shop!!! Please take these reviews seriously. I placed an order back in March, it was a 3 week pre order, it is now June and I have not received the order. I received an email a... See more

Rated 1 out of 5 stars

Ordered back in march for my niece we’re now in September, my order still hasn’t been delivered it’s been 5 months I have constantly messaged, emailed, WhatsApped and haven't received a single reply.... See more

Rated 1 out of 5 stars

I ordered last November to get my little girls outfit in time for Christmas, I got the hair bows part of the outfit and nothing else. I contacted the business and said that they would send out another... See more

Rated 1 out of 5 stars

Absolute scam! Please guys do NOT order from this business! I ordered at the beginning of July without checking reviews, just saw the business had a large following and was verified so assumed it was... See more

Rated 1 out of 5 stars

AVOID! Ordered a cardigan in January , was apparently ‘sent’ 7 weeks later yet tracking number provided never updated, showing a tracking number was just created and an item was never sent. Terrible c... See more

Rated 1 out of 5 stars

Placed an order last year only part of my order arrived. Contacted the company on several occasions at first with no response. When I did finally receive a response they confirmed that part of my orde... See more

Rated 1 out of 5 stars

The lack of service my sister has received is diabolical. Or shall I say no service. The order was made more than 10 weeks ago and no body has even bothered to answer her. She’s contacted you... See more

Rated 1 out of 5 stars

IGNORE THE FAKE 5 STAR REVIEWS !!! Update to a comment i left previously. Still no sign of my cardigans, no money and no replies. Almost 10 months since i placed an order for my baby girl. Lost £100 i... See more

Rated 1 out of 5 stars

Ordered a bespoke cardigan on the 18th February it is now 11th May and received nothing. Money has been taken can not get any response from my messages. Asked now for a refund still waiting for any re... See more

Rated 1 out of 5 stars

Avoid this shop. Molly mae should know who she is promoting. Waited three months for an outfit I ordered (that wasn’t a custom piece) Customer service is disgraceful I went into the shop that was do... See more

Rated 1 out of 5 stars

Ordered x2 cardigans back on the 16th August 2025 one arrived 3 months later however the second one was dispatched but is still yet to be delivered! I messaged multiple times about this and was told t... See more

Rated 1 out of 5 stars

Absolutely shocking company! Ordered early july for a present. Ordered it over a month early to make sure it came in time even though the items said they was in stock. No order has ever arrived, ive s... See more

Rated 5 out of 5 stars

Excellent hand knit quality. Delivered promptly. I ordered a flower Cardigan for my daughter, it's beautiful so thank you. The young girl who runs the company is so kind. She let me order 2 cardigans... See more

Rated 5 out of 5 stars

I ordered a romper for my daughter. It has been delivered in 4 days. Thank you so much. It's beautiful. I have been a regular customer for the last 2 years and I wouldn't shop anywhere else. The young... See more

Rated 5 out of 5 stars

Thank you for my beautiful flower cardigan. I love the white. Delivered promptly. Thank you

Rated 5 out of 5 stars

Ordered an amazing cardigan for my daughter, great quality. Will be ordering again! X

Rated 5 out of 5 stars

Ordered an Easter romper and handknit cardi. The romper got sent out in 3 days and the handknit 2 weeks. The girl who runs the company is very sweet. Thank you for your efficient service as always

Rated 5 out of 5 stars

I ordered the most beautiful handknit dress in the new collection for my little one. In stock and delivered under a week. Thank you ☺️

Rated 5 out of 5 stars

Bought a hand knitted cardigan for my niece. The cardigan is so beautifully made i'm so impressed with the quality, it feels so much more special than anything you find in high street shops. Wouldn'... See more

Rated 5 out of 5 stars

Was a bit worried due to the reviews however the cardigan for my daughter came in no time and is absolutely gorgeous! Will buy from this store again.

Rated 1 out of 5 stars

Not one for writing a review but I want to warn others to take these reviews seriously. This website is nothing but a scam. Being promoted by influencers that are clearly just being sent stock that no... See more

Rated 1 out of 5 stars

Not one for writing a review but I want to warn others to take these reviews seriously. This website is nothing but a scam. Being promoted by influencers that are clearly just being sent stock that n... See more

Rated 1 out of 5 stars

AVOID !!!! Due in October and really wanted my little girl to come home in a cute knitted cardigan. Placed an order on the 4th of June 2025 and still no sign of my package. My Dms were answered IMMEDI... See more

Rated 1 out of 5 stars

Don't even think about ordering. They only want your money and don’t answer messages. You won’t get your product and won’t get your money back. I don’t understand how a bussines like this can still ex... See more

Rated 1 out of 5 stars

Do not order from here and wish I had gone straight to Trustpilot. Just takes your money, never fulfills the order and ignores communication. AVOID AT ALL COSTS.

Rated 1 out of 5 stars

A joke do not order spent £150 no communication was dispatched over a week ago ! Raising with my bank now don’t even want the order anymore !!

Rated 1 out of 5 stars

Do NOT order from here! I ordered over 3 months ago and still haven’t received my order. When I contact them I get completely ignored! For the price they sell the cardigans you would expect top costum... See more

Rated 1 out of 5 stars

I ordered back in June for my sisters baby shower the end of July so gave them plenty of time to dispatch the item. Never received the item and asked for a refund. Have been chasing since July for a r... See more

Rated 1 out of 5 stars

Waited over 7 weeks for my delivery emailed twice with no response to have an update on my order. Have had to claim back through my bank Worst company to deal with wish I read the reviews before yo... See more

Rated 1 out of 5 stars

Avoid at all costs !! Conwoman at work here !! Replied super quick before I ordered but then takes your money and you will not get your goods then ghosts you on all social media platforms. All... See more

Rated 1 out of 5 stars

Partner ordered and never heard back after reaching out 4 times. No kids Christmas clothes now but they continue to post on their stories as little as 34 minutes ago. AVOID AVOID AVOID AVOID !!!!!

Rated 1 out of 5 stars

I would literally give this 0 stars if possible!! Made a £200 order in November for delivery to take 1-2 days.. never came. I kept emailing and emailing and emailing eventually a few days before Chris... See more

Rated 1 out of 5 stars

Avoid at all costs Still awaiting an order for over 3 months No reply from customer services Appalling services

Rated 1 out of 5 stars

Ordered a cardigan back in April went in the shop to see why it hadn’t been sent come out with a load of excuses then said it had been but no tracking order still waiting and now shop has shut down do... See more

Rated 1 out of 5 stars

Ordered not received no answer to communications this is a scam please avoid wish I had read the reviews first.

Rated 1 out of 5 stars

Placed order for my daughters first birthday 6weeks later still nothing! Have been in contact via email and instagram and have not had one reply! Today I get a email saying there was a problem with th... See more

Rated 1 out of 5 stars

SCAM. Do not order from here. I have not received my order that I placed months ago and being ignored on all platforms.

Rated 1 out of 5 stars

If I could give her 0 stars I really would. I ordered my niece a birthday present on the 15th of February for next day delivery (I paid extra for it) I still have not yet to receive my parcel. Excuse... See more

Rated 1 out of 5 stars

I bought my niece a £50 voucher for her first Christmas, in 2024, and her mum placed an order worth £80 the following May, I am writing this in Feb 2026… She still hasn’t received her order or any ref... See more

Rated 1 out of 5 stars

Awful If I had the option for 0 stars that would’ve the rating I’d give. I never revived my order and after trying to Contact tia roses through customer service and Instagram DM’s I had a respo... See more


1.8

Poor

TrustScore 2 out of 5

109 reviews

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Rated 1 out of 5 stars

Definitely a scam.

I ordered last November to get my little girls outfit in time for Christmas, I got the hair bows part of the outfit and nothing else. I contacted the business and said that they would send out another so that it could hopefully be delivered by Christmas. Doubt it was ever sent. I was promised a refund and then completely ghosted on every social media platform and over email. It is now May. No refund and no order. I’m certain this is a scam. I should’ve read the reviews before purchasing. Seems like this is happening to everyone. Should be ashamed taking money off of parents trying to purchase cute “handmade” items for their babies and toddlers.

May 28, 2025
Unprompted review
Rated 1 out of 5 stars

Do not Order 3 months and still no order received!!!

Ordered a bespoke cardigan on the 18th February it is now 11th May and received nothing. Money has been taken can not get any response from my messages. Asked now for a refund still waiting for any response. Do not order unless you want nothing in return for your money :(

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this shop

Avoid this shop. Molly mae should know who she is promoting. Waited three months for an outfit I ordered (that wasn’t a custom piece) Customer service is disgraceful I went into the shop that was dodgy, barely anything on the rails! Because I only live down the road she was shocked! I even gave her the benefit of the doubt and it happened again! The cardigan ripped anyway on the seam of the arm! And she’s posting on instagram like she’s sending peoples items! Please save your money it’s a 50/50 chance you will receive your order.

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling DO NOT USE

Ms Bradshaw I looked her up is a thief stealing peoples money and not sending them their goods but posting on Instagram pretending to be a good business woman. living her life like normal. Disgusting. Zero replies to my emails what’s apps instagram yet she’s posting about shipping goods. The worst customer service please report her to ombudsman get her shut down do not use her. I’ve reported her I will not be treated like that my hard earned money and my baby girl. How dare she.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this business at all costs

Avoid this business at all costs. I ordered in Oct 24 eventually received in Feb 25 it didnt fit so returned and re ordered a different item which again still hasnt been received. She doesnt answer any of her contacts ie email, insta etc. It is an appalling business

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!!

AVOID! Ordered a cardigan in January , was apparently ‘sent’ 7 weeks later yet tracking number provided never updated, showing a tracking number was just created and an item was never sent. Terrible customer service. Still waiting on my refund…

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Please never order here

Please never order here. I placed an order in October 2024 which I still have not received to date. After months of sending emails and even contacting them via TikTok, they sent me an email March 14 that the amount would be refunded. To date, I still have not received anything. Very unfortunate.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling!!!!

Absolutely appalling!!!!! I ordered a cardigan and leggings in December 2024 - still haven't received it- after spamming their customer service and what’s appi I got a message to say it was despatched, still waiting !!!! I have now requested a refund! STILL WAITING FOR A REPLY!!! Disgusting company and communication- I am sure this is a scam company! Avoid at all costs.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Been waiting since September 2024!

Been waiting since September 2024 for my order. I was sent one item from my order but the other two have never been received!! I’ve emailed numerous times and have heard nothing back! It’s shocking what this company is doing and getting away with it! Will never order again.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

avoid!!!

i ordered in october 2024, its now march 2025 , never received any item, no refund and they’re ignoring me on everything and just deleting my tiktok comments

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling!!!!

Absolutely appalling!!!!! I pre ordered a Christmas jumper in august 2024 - still havent received it- after spamming their customer service and instagram i finally got to talk to a ‘human’ - promised an alternative item…. 3 months later… still waiting for that- then repeated the spam and promised a refund! STILL WAITING!!! Disgusting company and communication- beyond me how they sleep at night! Robbing tw*ts!!!!

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE TAKE THESE REVIEWS SERIOUSLY

PLEASE TAKE THESE REVIEWS SERIOUSLY
Never order from this company. I wish I read these reviews first. It’s been over 2 months still have no received product. Customer service is a joke and extremely unhelpful and unresponsive. Do not give them your money.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking!

Absolutely shocking!! Zero customer service skills. I have emailed and messaged numerous times and have gotten a reply to say they will be in touch to help me but they never have. My friend had the exact same experience with this company. I placed an order early January and still have no idea where my order is. I just want a refund now but still I’m getting nowhere with replies from them!!! Such a pity because they have beautiful stuff. They need to learn how to run a business properly!! If you cannot handle the traffic you get from celebs posting your products then hire more people or don’t run a business! I am so upset with them

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered something before December

Ordered something before December, no item has ever arrived.

Lie upon lie from whoever owns the company.

Tia Roses seems to be the brand, but registered company is BABY KNIT LONDON LIMITED. I think everywhere should report this company to trading standards, as it's a fraud and the owner is incompetent

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered two cardigans on 21st January…

I ordered two cardigans on 21st January and paid for express delivery. I should have received the cardigans within 48 hours. To this day the items have not been received. I have constantly chased Tia Rose via the contact form on their insta account and what’s app but they have totally ignored all messages. Please do not order from this company. Spend your money elsewhere.

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from this company

I ordered from this company on the 27/11/24, I ordered two items, the first item I received but the second item I still don’t have this, I have emailed and messaged multiple times and no one is getting back in touch, I have asked them to look into it before I contact my bank and they say they will look into it but no one still not responding. I wouldn’t recommend anyone to order from them!!! I may as well chucked £35 down the drain.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

DONT BUY

I ordered an outfit from this company 5 weeks ago and still haven't received anything. I have had no updates from them, I have messaged them on numerous different social media platforms and have been ignored on every single one. They are deleting my comments warning people not to order from them.

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service!

Shocking customer service!! Never received order which was a Christmas present. Still nothing, no sign of a refund and it’s mid- feb. Ignored all my emails, messages! Do not order from this place!!

February 14, 2025
Unprompted review

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