I ordered a cardigan and hair clips/accessories, waited over a month for my order to be dispatched (only after emailing to request where my order was) and when this finally arrived items were missing.... See more
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Review summary
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Based on these reviews
Definitely a scam.
I ordered last November to get my little girls outfit in time for Christmas, I got the hair bows part of the outfit and nothing else. I contacted the business and said that they would send out another so that it could hopefully be delivered by Christmas. Doubt it was ever sent. I was promised a refund and then completely ghosted on every social media platform and over email. It is now May. No refund and no order. I’m certain this is a scam. I should’ve read the reviews before purchasing. Seems like this is happening to everyone. Should be ashamed taking money off of parents trying to purchase cute “handmade” items for their babies and toddlers.
Do not Order 3 months and still no order received!!!
Ordered a bespoke cardigan on the 18th February it is now 11th May and received nothing. Money has been taken can not get any response from my messages. Asked now for a refund still waiting for any response. Do not order unless you want nothing in return for your money :(
Avoid this shop
Avoid this shop. Molly mae should know who she is promoting. Waited three months for an outfit I ordered (that wasn’t a custom piece) Customer service is disgraceful I went into the shop that was dodgy, barely anything on the rails! Because I only live down the road she was shocked! I even gave her the benefit of the doubt and it happened again! The cardigan ripped anyway on the seam of the arm! And she’s posting on instagram like she’s sending peoples items! Please save your money it’s a 50/50 chance you will receive your order.
Appalling DO NOT USE
Ms Bradshaw I looked her up is a thief stealing peoples money and not sending them their goods but posting on Instagram pretending to be a good business woman. living her life like normal. Disgusting. Zero replies to my emails what’s apps instagram yet she’s posting about shipping goods. The worst customer service please report her to ombudsman get her shut down do not use her. I’ve reported her I will not be treated like that my hard earned money and my baby girl. How dare she.
Avoid at all costs
Avoid at all costs
Still awaiting an order for over 3 months
No reply from customer services
Appalling services
Avoid this business at all costs
Avoid this business at all costs. I ordered in Oct 24 eventually received in Feb 25 it didnt fit so returned and re ordered a different item which again still hasnt been received. She doesnt answer any of her contacts ie email, insta etc. It is an appalling business
AVOID!!
AVOID! Ordered a cardigan in January , was apparently ‘sent’ 7 weeks later yet tracking number provided never updated, showing a tracking number was just created and an item was never sent. Terrible customer service. Still waiting on my refund…
Please never order here
Please never order here. I placed an order in October 2024 which I still have not received to date. After months of sending emails and even contacting them via TikTok, they sent me an email March 14 that the amount would be refunded. To date, I still have not received anything. Very unfortunate.
Absolutely appalling!!!!
Absolutely appalling!!!!! I ordered a cardigan and leggings in December 2024 - still haven't received it- after spamming their customer service and what’s appi I got a message to say it was despatched, still waiting !!!! I have now requested a refund! STILL WAITING FOR A REPLY!!! Disgusting company and communication- I am sure this is a scam company! Avoid at all costs.
Been waiting since September 2024!
Been waiting since September 2024 for my order. I was sent one item from my order but the other two have never been received!! I’ve emailed numerous times and have heard nothing back! It’s shocking what this company is doing and getting away with it! Will never order again.
avoid!!!
i ordered in october 2024, its now march 2025 , never received any item, no refund and they’re ignoring me on everything and just deleting my tiktok comments
Absolutely appalling!!!!
Absolutely appalling!!!!! I pre ordered a Christmas jumper in august 2024 - still havent received it- after spamming their customer service and instagram i finally got to talk to a ‘human’ - promised an alternative item…. 3 months later… still waiting for that- then repeated the spam and promised a refund! STILL WAITING!!! Disgusting company and communication- beyond me how they sleep at night! Robbing tw*ts!!!!
PLEASE TAKE THESE REVIEWS SERIOUSLY
PLEASE TAKE THESE REVIEWS SERIOUSLY
Never order from this company. I wish I read these reviews first. It’s been over 2 months still have no received product. Customer service is a joke and extremely unhelpful and unresponsive. Do not give them your money.
Absolutely shocking!
Absolutely shocking!! Zero customer service skills. I have emailed and messaged numerous times and have gotten a reply to say they will be in touch to help me but they never have. My friend had the exact same experience with this company. I placed an order early January and still have no idea where my order is. I just want a refund now but still I’m getting nowhere with replies from them!!! Such a pity because they have beautiful stuff. They need to learn how to run a business properly!! If you cannot handle the traffic you get from celebs posting your products then hire more people or don’t run a business! I am so upset with them
Do not order from this company
Do not order from this company? The customer service is shocking with no one getting back to me! Still haven’t received my order
Ordered something before December
Ordered something before December, no item has ever arrived.
Lie upon lie from whoever owns the company.
Tia Roses seems to be the brand, but registered company is BABY KNIT LONDON LIMITED. I think everywhere should report this company to trading standards, as it's a fraud and the owner is incompetent
I ordered two cardigans on 21st January…
I ordered two cardigans on 21st January and paid for express delivery. I should have received the cardigans within 48 hours. To this day the items have not been received. I have constantly chased Tia Rose via the contact form on their insta account and what’s app but they have totally ignored all messages. Please do not order from this company. Spend your money elsewhere.
Don’t order from this company
I ordered from this company on the 27/11/24, I ordered two items, the first item I received but the second item I still don’t have this, I have emailed and messaged multiple times and no one is getting back in touch, I have asked them to look into it before I contact my bank and they say they will look into it but no one still not responding. I wouldn’t recommend anyone to order from them!!! I may as well chucked £35 down the drain.
DONT BUY
I ordered an outfit from this company 5 weeks ago and still haven't received anything. I have had no updates from them, I have messaged them on numerous different social media platforms and have been ignored on every single one. They are deleting my comments warning people not to order from them.
Shocking customer service!
Shocking customer service!! Never received order which was a Christmas present. Still nothing, no sign of a refund and it’s mid- feb. Ignored all my emails, messages! Do not order from this place!!
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