Tiaroses Reviews 109

TrustScore 2 out of 5

1.8

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently noting that items were not received or were incomplete, even after extended waiting periods. People also expressed strong dissatisfaction with the company's communication, highlighting a consistent lack of response to emails, social media messages, and other contact attempts. This poor response time often led to frustration, especially when trying to resolve missing orders or product issues. Conversely, some people were satisfied with the product quality, describing items like cardigans as beautiful, well-made, and of great quality. A few other people also felt that the customer service was responsive and polite when they did receive a reply, and appreciated the flexibility for returns and re-sizing.

What people talk about most

Order

Reviewers express significant dissatisfaction with their orders. Many customers report not receiving their... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the excellent hand-knit quality of... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report a lack of... See more

Customer communications

Users describe negative interactions with contact. Customers consistently report a lack of response across... See more

Social media

People report negative experiences with social media. Many customers express frustration that while the... See more

Based on these reviews

Rated 2 out of 5 stars

I ordered a cardigan and hair clips/accessories, waited over a month for my order to be dispatched (only after emailing to request where my order was) and when this finally arrived items were missing.... See more

Rated 1 out of 5 stars

If I could vote 0 I would!! Placed an order 23rd September 2025. 4 months ago to date. Hadn’t heard anything so contacted a month later and no response. Continuously kept contacting before Christmas a... See more

Rated 1 out of 5 stars

Ms Bradshaw I looked her up is a thief stealing peoples money and not sending them their goods but posting on Instagram pretending to be a good business woman. living her life like normal. Disgusting.... See more

Rated 1 out of 5 stars

Avoid this business at all costs. I ordered in Oct 24 eventually received in Feb 25 it didnt fit so returned and re ordered a different item which again still hasnt been received. She doesnt answer an... See more

Rated 1 out of 5 stars

Avoid at all costs!!!!! ordered 14th june for my daughter, awaited the 3 weeks making time. Asked for an update several times then suddenly received an email with a discount code. Order is still not... See more

Rated 1 out of 5 stars

Awful! Ordered 3rd December 2025 and not received my item it’s now 2nd February 2026! I’ve emailed 3 times, sent messages on instagram too and commented on posts asking if someone can get back to me... See more

Rated 1 out of 5 stars

Ordered in May, got intouch with them a month later customer service was great and was a fault on their behalf, said they’ll put me through as a priority when I messaged in July, still nothing, messag... See more

Rated 1 out of 5 stars

Absolutely shocking company!!! Only got 1 star because It dosent allow me to give anything less!! Purchased 4 months ago and still not received at item, to be told the same thing each time!!! Seriousl... See more

Rated 1 out of 5 stars

Avoid buying from this shop!!! Please take these reviews seriously. I placed an order back in March, it was a 3 week pre order, it is now June and I have not received the order. I received an email a... See more

Rated 1 out of 5 stars

Ordered back in march for my niece we’re now in September, my order still hasn’t been delivered it’s been 5 months I have constantly messaged, emailed, WhatsApped and haven't received a single reply.... See more

Rated 1 out of 5 stars

I ordered last November to get my little girls outfit in time for Christmas, I got the hair bows part of the outfit and nothing else. I contacted the business and said that they would send out another... See more

Rated 1 out of 5 stars

Absolute scam! Please guys do NOT order from this business! I ordered at the beginning of July without checking reviews, just saw the business had a large following and was verified so assumed it was... See more

Rated 1 out of 5 stars

AVOID! Ordered a cardigan in January , was apparently ‘sent’ 7 weeks later yet tracking number provided never updated, showing a tracking number was just created and an item was never sent. Terrible c... See more

Rated 1 out of 5 stars

Placed an order last year only part of my order arrived. Contacted the company on several occasions at first with no response. When I did finally receive a response they confirmed that part of my orde... See more

Rated 1 out of 5 stars

The lack of service my sister has received is diabolical. Or shall I say no service. The order was made more than 10 weeks ago and no body has even bothered to answer her. She’s contacted you... See more

Rated 1 out of 5 stars

IGNORE THE FAKE 5 STAR REVIEWS !!! Update to a comment i left previously. Still no sign of my cardigans, no money and no replies. Almost 10 months since i placed an order for my baby girl. Lost £100 i... See more

Rated 1 out of 5 stars

Ordered a bespoke cardigan on the 18th February it is now 11th May and received nothing. Money has been taken can not get any response from my messages. Asked now for a refund still waiting for any re... See more

Rated 1 out of 5 stars

Avoid this shop. Molly mae should know who she is promoting. Waited three months for an outfit I ordered (that wasn’t a custom piece) Customer service is disgraceful I went into the shop that was do... See more

Rated 1 out of 5 stars

Ordered x2 cardigans back on the 16th August 2025 one arrived 3 months later however the second one was dispatched but is still yet to be delivered! I messaged multiple times about this and was told t... See more

Rated 1 out of 5 stars

Absolutely shocking company! Ordered early july for a present. Ordered it over a month early to make sure it came in time even though the items said they was in stock. No order has ever arrived, ive s... See more

Rated 5 out of 5 stars

Excellent hand knit quality. Delivered promptly. I ordered a flower Cardigan for my daughter, it's beautiful so thank you. The young girl who runs the company is so kind. She let me order 2 cardigans... See more

Rated 5 out of 5 stars

I ordered a romper for my daughter. It has been delivered in 4 days. Thank you so much. It's beautiful. I have been a regular customer for the last 2 years and I wouldn't shop anywhere else. The young... See more

Rated 5 out of 5 stars

Thank you for my beautiful flower cardigan. I love the white. Delivered promptly. Thank you

Rated 5 out of 5 stars

Ordered an amazing cardigan for my daughter, great quality. Will be ordering again! X

Rated 5 out of 5 stars

Ordered an Easter romper and handknit cardi. The romper got sent out in 3 days and the handknit 2 weeks. The girl who runs the company is very sweet. Thank you for your efficient service as always

Rated 5 out of 5 stars

I ordered the most beautiful handknit dress in the new collection for my little one. In stock and delivered under a week. Thank you ☺️

Rated 5 out of 5 stars

Bought a hand knitted cardigan for my niece. The cardigan is so beautifully made i'm so impressed with the quality, it feels so much more special than anything you find in high street shops. Wouldn'... See more

Rated 5 out of 5 stars

Was a bit worried due to the reviews however the cardigan for my daughter came in no time and is absolutely gorgeous! Will buy from this store again.

Rated 1 out of 5 stars

Not one for writing a review but I want to warn others to take these reviews seriously. This website is nothing but a scam. Being promoted by influencers that are clearly just being sent stock that no... See more

Rated 1 out of 5 stars

Not one for writing a review but I want to warn others to take these reviews seriously. This website is nothing but a scam. Being promoted by influencers that are clearly just being sent stock that n... See more

Rated 1 out of 5 stars

AVOID !!!! Due in October and really wanted my little girl to come home in a cute knitted cardigan. Placed an order on the 4th of June 2025 and still no sign of my package. My Dms were answered IMMEDI... See more

Rated 1 out of 5 stars

Don't even think about ordering. They only want your money and don’t answer messages. You won’t get your product and won’t get your money back. I don’t understand how a bussines like this can still ex... See more

Rated 1 out of 5 stars

Do not order from here and wish I had gone straight to Trustpilot. Just takes your money, never fulfills the order and ignores communication. AVOID AT ALL COSTS.

Rated 1 out of 5 stars

A joke do not order spent £150 no communication was dispatched over a week ago ! Raising with my bank now don’t even want the order anymore !!

Rated 1 out of 5 stars

Do NOT order from here! I ordered over 3 months ago and still haven’t received my order. When I contact them I get completely ignored! For the price they sell the cardigans you would expect top costum... See more

Rated 1 out of 5 stars

I ordered back in June for my sisters baby shower the end of July so gave them plenty of time to dispatch the item. Never received the item and asked for a refund. Have been chasing since July for a r... See more

Rated 1 out of 5 stars

Waited over 7 weeks for my delivery emailed twice with no response to have an update on my order. Have had to claim back through my bank Worst company to deal with wish I read the reviews before yo... See more

Rated 1 out of 5 stars

Avoid at all costs !! Conwoman at work here !! Replied super quick before I ordered but then takes your money and you will not get your goods then ghosts you on all social media platforms. All... See more

Rated 1 out of 5 stars

Partner ordered and never heard back after reaching out 4 times. No kids Christmas clothes now but they continue to post on their stories as little as 34 minutes ago. AVOID AVOID AVOID AVOID !!!!!

Rated 1 out of 5 stars

I would literally give this 0 stars if possible!! Made a £200 order in November for delivery to take 1-2 days.. never came. I kept emailing and emailing and emailing eventually a few days before Chris... See more

Rated 1 out of 5 stars

Avoid at all costs Still awaiting an order for over 3 months No reply from customer services Appalling services

Rated 1 out of 5 stars

Ordered a cardigan back in April went in the shop to see why it hadn’t been sent come out with a load of excuses then said it had been but no tracking order still waiting and now shop has shut down do... See more

Rated 1 out of 5 stars

Ordered not received no answer to communications this is a scam please avoid wish I had read the reviews first.

Rated 1 out of 5 stars

Placed order for my daughters first birthday 6weeks later still nothing! Have been in contact via email and instagram and have not had one reply! Today I get a email saying there was a problem with th... See more

Rated 1 out of 5 stars

SCAM. Do not order from here. I have not received my order that I placed months ago and being ignored on all platforms.

Rated 1 out of 5 stars

If I could give her 0 stars I really would. I ordered my niece a birthday present on the 15th of February for next day delivery (I paid extra for it) I still have not yet to receive my parcel. Excuse... See more

Rated 1 out of 5 stars

I bought my niece a £50 voucher for her first Christmas, in 2024, and her mum placed an order worth £80 the following May, I am writing this in Feb 2026… She still hasn’t received her order or any ref... See more

Rated 1 out of 5 stars

Awful If I had the option for 0 stars that would’ve the rating I’d give. I never revived my order and after trying to Contact tia roses through customer service and Instagram DM’s I had a respo... See more


1.8

Poor

TrustScore 2 out of 5

109 reviews

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Rated 1 out of 5 stars

Awful service

Awful service! DO NOT ORDER from this company. I spent a lot of money ording clothes that still have not arrived 3 months later.
I've had no response via email, no response on Instagram either.
I recieved an automated email telling me to track my parcel via Royal mail but I was never given tracking information in the first place.
This website is clearly a scam. They have robbed me of my money.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

I would rate this -10

I would rate this -10, awful awful service. They do not reply to any emails. Waiting nearly 3 months for my order and it has not shown up starting to think it is a scam. Please do not order

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a handknitted cardingan ten…

I ordered a handknitted cardingan ten weeks ago. The homepage says, the delivery is three weeks for this item.
My order is allegedly shipped since three weeks and I don’t think I will ever receive it. I’m waiting since ten weeks, get no response back to my email. Do yourself a favor and don’t order anything from this store.

September 29, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 4 weeks ago

Ordered 4 weeks ago, constantly ignored and told that they are slow with deliveries but posting constantly on social media that they have been to the post office etc. Avoid at all costs !!!

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. AVOID at all costs, items never arrived, messaged and emailed them numerous times with no response .

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Gutted is an understatement

Gutted is an understatement, placed my order on the 28th September 2024, received the pompom set on the 2nd November 2024 well after the delivery time stated on the website. The handmade flower cardigan was not received. I reached out to the company several times and had no response, disputed it on PayPal but the case was closed due to them providing the tracking number for the first half of the order stating it had been delivered. I was sent an email of apology stating they had been in hospital despite following them on TikTok and seeing them post daily. Received shipping confirmation for the cardigan on the 16th November 2024 however I have still not received it 12 days after the confirmation was sent. (28/11/2024) Opened up another PayPal dispute, will be taking this further if I do not receive the item or a refund for the missing cardigan, I’m devastated because the clothes look beautiful. Wish I saw the reviews before I ordered.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order on 2nd November 2024

Placed an order on 2nd November 2024, have tried emailing them at least 20 times, commented on video posts begging for someone to contact me. Nothing! I too will be contacting Consumer Rights. No correspondence or any way to contact them regarding an order I paid for. Avoid this company.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, never received my order, customer service is terrible, constantly messaged, e-mailed to see where my order was, eventually received a refund. Such as shame as there knit wear looks adorable 😟

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

The worst!!

The worst!!! Avoid at all costs. I never received my items and I’ve emailed them so many times, even messaged on instagram and they’ve been ignoring me. They only send their cardigans to influencers. Such a horrible company

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Quality Cardigan

Received hand knitted cardigan for my daughter and the quality is amazing, my daughter loves it and wears it all the time.
Great customer service from Tia also. Highly recommend

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Just received a knitted baby blanket…

Just received a knitted baby blanket for my 2 year old daughter . The quality is amazing she is obsessed and won’t let go of her ‘blanky’ . Definitely would make another purchase when I have my second child in August 🥹🥹

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Never sent order - scam

After waiting for 2 months for my order I only received one of the items. I emailed to get an update but never received a response.
Messaged them on instagram multiple times and would have to double message to get a response. The owner said “I don’t check my emails often don’t take it too seriously”, with numerous more excuses. They claimed they would ship it out in the following days.
Still haven’t received my order.

October 31, 2024
Unprompted review

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