TicketQuarter Reviews 842

Amazing service! Emailed them this afternoon and received fast responses on my ticket issues. Thank you so much!

quick and simple phone call to upgrade photo shoot for comic con all done in a couple of mins

thank you

Amazing service, I booked for my husband and I as a present for his birthday but yesterday I realised we were not seated together!
I emailed customer service, to see if they could do anything not really holding much hope, but thought it was worth asking, and within a few hours I’ve had an email confirming our new seats sitting together.
Thank you so much ☺️ excellent service

Very helpful with all my enquiries and tickets came by email on time

Very poor disability service. I have twice attended events ticketed by ticket quarter and applied for an assistant ticket as my son has a disability.
I have come to apply for an event this summer and been refused a ticket because my son is under 16.
I explained that this has never been explained before and that I can prove previous tickets have been issued.
The customer service team ignored this information.
I asked them to refund the ticket and they refused.
I understand if they have policies, but they need to be consistent with them and not issuing them previously under the same conditions.
The least they could do is issue the refund for my son’s ticket. Had they done that I might have used them in the future, but now I will not use them again for events.

Any queries I have had, they are so quick to respond and sort it out.

I made a mistake when booking tickets for an event in Liverpool but Ticket Quarter facilitated changing the dates with absolutely no fuss whatsoever. It was especially important as we are due to travel from Ireland and would have missed the event were it not for Ticket Quarter.

When I have any queries about my order or ticket availability I always feel totally confident that my issues will be resolved efficiently professionally and swiftly. I would highly rate the customer service team at Ticketquarter. They are very accessible too and this is a bonus. Very pleased and impressed.

I have recently contacted the customer service team by email and they have helped me promptly.
5-star service

I've used Ticket Master for years and being disabled I always need extra help. They make buying tickets and getting a companion ticket simple also. The staff, if you have to get in touch, are always friendly and helpful.

Four months previously had booked and paid for event tickets. Unfortunately my wife had inadvertently deleted the email booking confirmation and we could not remember the date and time of the event but knew it was just a few weeks away. I contacted customer services and after an exchange of three or four emails they furnished me with full details AND forwarded a copy of my booking invoice to another email address of mine which I rarely use, but apparently did when making the booking. The patience and effort of the person went above and beyond and is greatly appreciated.

I thought the service was helpful, very quick response to questions answered.

Quick and helpful to my questions

Had booked tickets for an event then couldn’t make the dates. Contacted customer services who replied promptly then transferred my tickets to another date. Great service.

I saw that a comedian I liked had put on an extra date. I'm on holiday at the moment so didn't really expect anything back quickly but literally within 5 minutes of me sending an email I got a very helpful response.
I am so impressed with the response time and the helpfulness and would wholeheartedly recommend and use this service again.

I have been a customer services manager for many years, so I am very picky with my interactions. I can honestly say every one of my queries was in answered in good time, very polite and great info. I then called the box office and was helped by a lovely young man, he couldn't have been better at his job. I am ashamed to say I didn't catch his name but he was a star and gave me great advice on seats. I've booked my ticket and I am looking forward to seeing Greg Davies march next year. Thank you all so much for your wonderful help, you're a team of rock stars.
Thanks Maxine

Always very helpful and fast to respond when I have a query. Would highly recommend!

Tickets bought for show which changed date & time
Was advised if amendment but couldn’t make new date
Request refund - advised would be processed immediately abd back in my bank account 3-5 days

Really quick Customer Service response when I was panicking about tickets! Very helpful indeed.

Had to ammend date of tickets recently bought for the Monet experience due to be held in Liverpool.
I had an instant response to my query and dates were then changed and confirmation sent to me.
Excellent customer Service.