Great customer service within Southampton Shirley's Tidalvape shop, especially to Shane and Co sorry forgot gentlemans name begins S. Great advice giving very welcoming and polite helped us to purchas... See more
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Review summary
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I go into the Gloucester store pretty frequently and am always greeted by Ames. She is always all hands on deck with helping myself and my husband with all of our vaping needs. On most occasions i won... See more
The staff are always super helpful and polite. My order is always ready to collect each month and I can collect from 2 different stores depending on my preference. Wouldn't shop anywhere else for my... See more
I’m a customer of tidal vape in romsey and every time I go in i am greeted with only smiles and polite service! Connor and Brandon are so lovely. Special thanks to Connor who was amazing when my grand... See more
Company details
Written by the company
Flavour experience is our passion. Our aim is to bring to you the best brands and flavours from all parts of the globe, as any delicatessen would strive to achieve. We will actively seek new products, to offer you the first opportunity to experience innovation in the industry. We will seek organic products where we can trace the origin of their ingredients and help you understand our suppliers story.
Contact info
9 The Triangle, SO18 1FZ, Southampton, United Kingdom
- 02380 518911
- info@tidalvape.co.uk
- tidalvape.co.uk
4.3
Excellent
168 reviews
Hasn’t replied to negative reviews
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Hythe Tidal Vape. Big thumbs up.
I recently visited the new Hythe Waterside shop and was very impressed with the range of mods and juices available, also the helpfulness of the staff in choosing a new mod. Carl and Pete were very thorough in finding out what I actually needed and would suit me best as opposed to selling me any old thing. Definitely the best experience I have received and also thanks for the free samples 👍 Definitely worth a visit.
December 17, 2021
Unprompted review
I have had only good experiences…
I have had only good experiences dealing with this company. Both in the Chandlers Ford store and online.
Recently I dropped my e-cigarette and the glass tank smashed. I ordered on line what I thought was a replacement. I called them to see if I could collect from the store but unfortunately Chandlers Ford didn’t have it in stock. When they heard how urgently I needed it, It was delivered to my door 2 hours later. Amazing service.
Unfortunately I had ordered the wrong one and had ripped the box whilst getting it out. No problem they said just bring it back to the store and we’ll swap it over.
Fantastic, they really went the extra mile for me and therefore I would completely recommend them to anybody.
February 8, 2021
Unprompted review
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