Tile Click Reviews 

239
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Ordered British Ceramic Tile Co. Tiles, price far less than normal trade outlets and enhanced by special extra November 10% offer. Delivered within 3 days, securely wrapped on pallet. No complaints wh... See more

Rated 5 out of 5 stars

needed just a few tiles to finish of my kitchen that i started a year ago could not find them anywhere thought i would have to start all over with new tiles until stumbeled on tile click brought... See more

Rated 5 out of 5 stars

very helpful guy called jeremy arranged for tiles to be sent from Germany almost direst in the exact time frame down to one hour in a span of two weeks. Perfect service when other major suplliers coul... See more

Rated 5 out of 5 stars

Originally ordered a couple of samples from Tileclick.co.uk which were delayed in turning up. Emailed tileclick and Jeremy quickly answered my email and resolved the issue immediately. Following day s... See more

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5.0

Excellent

TrustScore 5 out of 5

239 reviews

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5.0

All reviews

(239)

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Rated 5 out of 5 stars

Tiles are absolutely stunning!!!

Definitely recommend Tileclick from the helpful customer service to delivery. I was unsure if the tiles were identical to the sample board ones I picked from a shop in our local area. They turned out to be the same and what was even more better, they were half the price from the local shop. My bathroom is about finished and the tiles look absolutely stunning!!

December 20, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service and very nice tiles - well pleased

I am completely happy with the tiles, the ordering process and the delivery. The tiles are from the Marmaros range, the white marble effect tiles having white grout between, and the black tiles a dark grey grout (Ardex Cast Iron), which looks great. This brings out more the grey/white streaking in the tiles, which was my intention. Nearly everybody was telling me to put white grout between the black tiles, but I am pleased that I have gone with my own instinct!

December 19, 2011
Unprompted review
Rated 5 out of 5 stars

I only have one word for every aspect of their service and that is EXCELENT.

First of all I received an amazing deal much much better than any other retail shop I had a look in for a similar tile. The delivery came the next day as I ordered next day delivery and ordered before 10 am. The wonderful staff were able to tell me when I should be expecting my delivery. The only small negative was that 2 of the boxes had broken tiles when I noticed them I called tile click right away and was given the relevant information and I received 2 brand new boxes a day and half later for which I was not charged any type of cost which I think is really good customer service I would defiantly Recommend them to every one looking for a good deal. I know where I will be shopping from for my kitchen tiles

December 12, 2011
Unprompted review
Rated 5 out of 5 stars

A happy buy.

I called before placing order and spoke to a friendly and helpful operative. I payed extra fro quicker delivery which arrived timely and without fault. My only potential gripe is being left with a heavy pallet but I did know this was part of the delivery so I can't complain. Tiles are good quality.

December 9, 2011
Unprompted review
Rated 3 out of 5 stars

average

Promised to replace broken sample tile but didn't

Some tiles have stains/blotches on which means they have been thrown away! Disappointing as didn't notice until tiles dried so had to remove them and replace

Delivery man very pleasant

December 8, 2011
Unprompted review
Tile Click logo

Reply from Tile Click

Dear Mr Johnstone, apologies if the promised replacement sample wasnt recieved as it was sent and we didn't hear any more. We are also dissapointed to hear about the stains / blotches as this should not occur and we will pass this on to the manufacturer as a QA issue and will happily replace if needed to complete the job or as spares
Regards
TileClick

Rated 5 out of 5 stars

excellent customer service

after ordering my goods i was on the phone a few times about delivery but the service i received was excellent and they kept me up-to-date with info. The only thing i have to complain about was when i tried to order more of the same tiles they didn't have them in stock but got them no problem elsewhere. overall would definately do business again in the future.

December 5, 2011
Unprompted review
Rated 5 out of 5 stars

first class

Many thanks for all your help. Samples arrived quickly and really helped me decide on my colour schemes.

Will use you again

November 28, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Very pleased with the overall service, it was quick, polite and informative. Great website and easy to use. The quality of the tiles we have purchased are excellent and they were well packaged. Any queries we had were we answered very quickly. We would recommend this supplier to anyone.

November 26, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Originally ordered a couple of samples from Tileclick.co.uk which were delayed in turning up. Emailed tileclick and Jeremy quickly answered my email and resolved the issue immediately. Following day samples arrived. He also answered all my questions re the tiles and stock availability as soon as any email is sent. I placed the order and as promised the Haulier called me to discuss delivery options. Tiles turned up and where exactly as promised at a great price. Cannot fault this company on anything from start to finish and will be using them again without hesitation.

November 23, 2011
Unprompted review
Rated 4 out of 5 stars

Wow!

Very pleased with my tiles. They are good quality and value for money. They have transformed my kitchen.

November 15, 2011
Unprompted review

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