Tile Kingdom Reviews 

179
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

i ordered a significant amount of tiles comprising 3 different types. The company replied to all emails quickly, checking stock and delivered within 5 days as agreed. Quality at a completive price. Ve... See more

Rated 5 out of 5 stars

At the back of Bow village, near Crediton there is a hidden gem. Tile Kingdom is a very special ceramic warehouse with an excellent range of tiles, some of which are exhibited in their brand new dis... See more

Rated 5 out of 5 stars

I can highly recommend Tile Kingdom as we recently purchased The Verona tile in Loft White. Jane was the wonderful person who took my call when I enquired about stock. She was exteremly professi... See more

Rated 1 out of 5 stars

I bought 11sq meters of The Glacia Porcelain tile 300x600. The minute they were installed they started taking in water. Tile kingdom have done absolutely nothing but pass the buck between the supplier... See more

Company replied

Company details

  1. Tile Store

Written by the company

We are a family run business based in Devon with many years of experience in the tiling industry. We specialise in high quality ceramic, porcelain, mosaic, and natural stone tiles as well as 20mm outdoor porcelain pavers. We pride ourselves on providing a great service as an online retailer of tiles to homes across the UK, as well as being able to offer a personalised service to local businesses and customers. As a family-owned business, you can trust us to give your family the same care and attention that we give to ours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(179)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tile Kingdom is a family bussiness way…

Tile Kingdom is a family bussiness way down south which is a real long way from me in Scotland,i only wanted 1 super big porcelain slab and i spoke to Jane and she was superb👌she sorted out the perfect slab for me and it arrived after only 2 days without a mark on it.Super friendly n efficient n cannot rate the whole experience enough,thanks so much for all your help Jane🤗take care,all the best from Trev x x ✌

July 29, 2025
Rated 5 out of 5 stars

Good, honest and reliable company

From start to finish i have to say this company has been a pleasure to work with.
They went far and beyond to make sure i had my order on time and also helped with breakages.
I will always use you guys in the future and will give recomendation for anybody who asks

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

Very useful and efficient website. It's very informative and easy to use. Their customer service went above and beyond with replying to me as soon as possible as well when I had a question.

April 30, 2025
Rated 5 out of 5 stars

Best online shopping experience.

I can't recommend these guys highly enough - good quality - well priced tiles - someone genuine on the end of the phone to talk to and help with delivery which was perfectly on time. So glad I went with them.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased the etta steel ceramic…

I purchased the etta steel ceramic tiles for my walk in shower. Would highly recommend they look fantastic. Delivery came to me in less than a week good customer service from the delivery driver. Thank you Tile Kingdom.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THEM!!

AVOID THEM!!
Ordered a sample however they placed an order in our name with another company, meaning that company has our personal data without our permission. Tile came chipped and cracked and they refused to refund us because its against their policy.

April 23, 2025
Rated 5 out of 5 stars

Super Service

I needed a sample tile and it arrived by Royal Mail the day after I ordered it; very well packed - super service.

February 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look