I contacted Tilnarart as a small bird ornament I had purchased from a garden centre some distance from where I live was faulty (feet fell off). Response to my email was very quick and a replacement or... See more
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Thank you Nicky to you and the team for the fantastic service I’ve received. I’ve purchased some beautiful flowers for my garden and they are really lovely. They look lovely on my pergola , and there... See more
Company replied
Saw in a garden Center loved them when went back didn’t have the large elephant I wanted so went online, they also sold out but different one .Service was fantastic contacted me with straight away wh... See more
Beautiful item. Well made and highly recommend. They did send wrong colour but they responded quickly and got correct colour out that day with no hassle. So customer service was great.
Company replied
Company details
Information provided by various external sources
We are a small team of people who do their utmost to give you the very best Environmentally Friendly and Fair Trade products. All orders will be sent out within 1 to 2 working days and we hope you enjoy and love the Tilnar Art Collection like we do. Each product is carefully selected to ensure it is environmentally friendly, plastic free, handmade and Fair Trade. We have searched across the world to ensure that you receive a high quality product that is beautiful, handmade, unique, plastic free and profoundly different to others in the market place.
Contact info
Dunmow Road, CM5 0NN, Fyfield, United Kingdom
- 01277899950
- sales@tilnarart.co.uk
- tilnarart.co.uk
Excellent product delivered quickly.
Excellent product delivered quickly.
I bought three of the coloured aluminium range and was very happy with them
November 18, 2024
A++ service and beautiful item
November 18, 2024
Great customer service
I contacted Tilnarart as a small bird ornament I had purchased from a garden centre some distance from where I live was faulty (feet fell off). Response to my email was very quick and a replacement ornament was offered only asking for cost of postage. Replacement arrived within a couple of days. Communication throughout was polite and friendly.
February 21, 2024
Unprompted review
Would recommend. …
Didn't have any problems with ordering from this company and delivered on time.
December 5, 2023
Reply from Tilnarart
Thank you Patricia, so pleased you love them just as much as we do! Merry Christmas!
Reply from Tilnarart
You are welcome, thank you for your support! Merry Christmas!
Lovely stock, easy to deal with
Lovely stock and an easy company to deal with, arrived quickly
October 16, 2023
Reply from Tilnarart
Thanks Ffion! Great to supply you! x
Ordered from Tilnarart and was kept…
Ordered from Tilnarart and was kept upto date with my order every step of the way as there had been a delay receiving my order, was asked if I was happy to wait for my order.
The item came very well packaged.
Definately will order from this company again.
October 16, 2023
Reply from Tilnarart
Many thanks Dawn look forward to hearing from you soon :)
great customer service
great customer service! I emailed about putting the wrong address on an order and they were quick to reply and change it. Love the product too :)
October 16, 2023
Reply from Tilnarart
Thank you so much! So pleased you love the products!
Beautiful duck and puffin
Beautiful duck and puffin. Very pleased with both items. Packaged well and arrived quickly.
October 16, 2023
Reply from Tilnarart
Thank you so much :)
Beautiful product, great customer service
Thanks to Nicky getting in touch about issues that I experienced with the packaging of my order I am now a very happy customer
October 16, 2023
Reply from Tilnarart
Hi Lisa, I am so sorry to hear this, did you contact us? We would always happily replace the item if it was damaged? Please can you contact me on sales@tilnarart.co.uk and I will arrange a replacement for you.
Kindest regards,
Nicky
Nice gallery and a nice owner
Nice gallery and a nice owner. Knowledgeable and helpful. Would recommend.
March 13, 2023
Fabulous supplier
Fabulous supplier, great communication. super friendly. Lovely products.
March 18, 2023
Beautiful objects and speedy delivery
Beautiful objects and speedy delivery. Thoroughly recommended.
March 18, 2023
Beautifully made
Beautifully made, reasonably priced and arrived within 2 days. I have bought quite a few items and they have all been good quality
March 16, 2023
Saw in a garden Center loved them when…
Saw in a garden Center loved them when went back didn’t have the large elephant I wanted so went online, they also sold out but different one .Service was fantastic contacted me with straight away when they also sold out giving me option. Customer service was great. Elegant addition to our home👍👍
July 13, 2022
Lovely company, quality products
A lovely company to deal with, with beautiful, high quality products that have quickly become best-sellers in my gift shop.
July 12, 2022
Reply from Tilnarart
Amazing thank you so much Samantha! We are so pleased to hear that :0)
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