I contacted Tilnarart as a small bird ornament I had purchased from a garden centre some distance from where I live was faulty (feet fell off). Response to my email was very quick and a replacement or... See more
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Thank you Nicky to you and the team for the fantastic service I’ve received. I’ve purchased some beautiful flowers for my garden and they are really lovely. They look lovely on my pergola , and there... See more
Company replied
Saw in a garden Center loved them when went back didn’t have the large elephant I wanted so went online, they also sold out but different one .Service was fantastic contacted me with straight away wh... See more
Beautiful item. Well made and highly recommend. They did send wrong colour but they responded quickly and got correct colour out that day with no hassle. So customer service was great.
Company replied
Company details
Information provided by various external sources
We are a small team of people who do their utmost to give you the very best Environmentally Friendly and Fair Trade products. All orders will be sent out within 1 to 2 working days and we hope you enjoy and love the Tilnar Art Collection like we do. Each product is carefully selected to ensure it is environmentally friendly, plastic free, handmade and Fair Trade. We have searched across the world to ensure that you receive a high quality product that is beautiful, handmade, unique, plastic free and profoundly different to others in the market place.
Contact info
Dunmow Road, CM5 0NN, Fyfield, United Kingdom
- 01277899950
- sales@tilnarart.co.uk
- tilnarart.co.uk
Reply from Tilnarart
Thank you so much :0)
Great items and the service is top draw
April 9, 2021
Reply from Tilnarart
Thank you so much Nathan, we are so glad you are pleased with the products and service :0)
Easy to buy but not the quality we expected
Easy to buy
Good communication
Quick postage
Poor quality product
April 5, 2021
Reply from Tilnarart
Hi Polly we are so sorry you feel the England Rugby bowl petite was poor quality. We were unaware you felt the item to be poor quality, if we had known this we would have replaced the item if you were not happy with your purchase.
Please send us an email so we can rectify this for you.
Kindest regards,.
The Tilnar Team
Very pleased with beautiful flower…
Very pleased with beautiful flower dish.
Bought as gift but planning on.buying one for myself.
April 5, 2021
Reply from Tilnarart
Thanks Diana we look forward to hearing from you ☺
Fabulous service
Fabulous service, items arrived well packaged and in a very quick time. Lovely items, thank you
March 29, 2021
Reply from Tilnarart
Thank you so much for your lovely review, we are really pleased you love the items :0)
Helpful customer service.
Very helpful by letting me know that the item I required was out of stock. I could choose whether to cancel my order or wait for it to come in. I chose to wait as it was only a couple of weeks. I am really pleased with my Agapanthus bowl, it looks perfect in my lounge. Thank you so much for your good customer service.
March 29, 2021
Reply from Tilnarart
Thank you so much :0) We are so happy you love your bowl! x
Quick well packaged delivery of a…
Quick well packaged delivery of a beautiful product, thank you!
March 29, 2021
Reply from Tilnarart
Thanks Helen, we are so happy you are pleased with your elephant set :0)
Lovely unusual pieces
I love the seed pod selection of birds and have never been disappointed, they are each individual which makes them unique.
September 4, 2020
Unprompted review
Reply from Tilnarart
Thank you so much Jenifer, we are so glad you love them :0)
Please can I ask why 4 stars and not 5? Is there anything we can do to improve our service?
Kindest regards,
Nicky
Parcel received in good time and…
Parcel received in good time and packaged well
August 23, 2020
Unprompted review
Outstanding customer service & quality…
Outstanding customer service & quality products. Would definitely recommend Tilnarart to anyone.
August 23, 2020
Unprompted review
Reply from Tilnarart
Thank you for the lovely message Mrs B! We really value your custom :0)
Fast efficient service and gorgeous…
Fast efficient service and gorgeous products
August 16, 2020
Unprompted review
Reply from Tilnarart
We are so glad you love the products as much as we do!
Gorgeous Birds
We were so happy to receive our seed pod birds from Tilner Art, such a quick delivery and the birds themselves are gorgeous!
August 16, 2020
Unprompted review
Highly recommended
Very pleased with the products and extremely prompt service and delivery
Thoroughly recommend.
August 16, 2020
Unprompted review
Gorgeous fair trade products
Gorgeous products from a brand that wears its ethics on its sleeve. Innovative and creative design, aimed at supporting people and planet.
August 16, 2020
Unprompted review
Reply from Tilnarart
Thank you for the lovely words Joanna :0)
I can not talk highly enough about this…
I can not talk highly enough about this company . They were very efficient , (even after I added to my order later) helpful and the quality of the product was beautiful.
The customer service was exceptional! I will definitely be buying from them again.
June 18, 2020
Unprompted review
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