Tim Hayward Car Sales Ltd Reviews 

278
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This was the first car I viewed, test drove, and bought. Absolutely impeccable service from Tim Hayward Car Sales. The process was so straightforward, and they even delivered the car to my address.... See more

Rated 5 out of 5 stars

Great experience purchasing a vehicle on HP from Tim Hayward Car Sales. They were professional and helpful throughout. Any and all queries and problems were dealt with, even with a part replacement be... See more

Company replied

Rated 5 out of 5 stars

Finally found a car with the desired spec at Tim Haywards, made contact and the sale was handled by Triston who was very helpful & professional throughout. Due to the location 3.5 hrs away Triston g... See more

Rated 5 out of 5 stars

Excellent new pass experience! After recently passing my test, I purchased my first car with Tim Hayward. I had an overall amazing level of service, Tim & Tristan was fantastic and helped m... See more

Company replied

Company details

  1. Used Car Dealer

Written by the company

With a great range of Quality Used Cars for sale, we pride ourselves in offering a friendly personal service, with detailed knowledge of our stock. We enjoy supplying cars to our ever-growing portfolio of customers, both locally, and nationwide. We offer many services including Part Exchange, Vehicle Finance, Warranty and Vehicle sourcing. What sets us apart from the rest, is our genuine passion for cars, and our clear commitment to constantly evolve, which involves listening to our customers, and learning different techniques to constantly imporve our level of customer service.


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4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.6

All reviews

(278)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Great car great deal

Great car great deal. The deal was arranged efficiently. Tristan met me fairly on my prt exchange price and my new car is lovely. The car was delivered to my door as promised and I was given the opportunity to drive it before payment. Tim showed me the controls and was charming and patient. I'm delighted.

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

First class

Tristan was friendly, helpful and made me feel very comfortable with looking at a new car. The car was an excellent example, really well selected with full service history. It really shows how much work is put into picking the highest quality vehicles. The facility to reserve a car with a refundable deposit has to be commended at the highest level. It gave me the time to come and visit and arrive without feeling really pressured and able to think clearly. Oscar accompanied me on the test drive and was brilliant at directing me, explaining how the features worked on the car. Great job guys keep doing it

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say, once again I have received excellent service from both Tim and Tristan. This is the second vehicle I have purchased from Tim Hayward Car Sales this year. All aspects for both purchases from p/ex valuation to finance packages was made hassle free. Tristan went out of his way to secure the best deal to suit my requirements.As I have said previously their customer care and after sales is far superior to many Main Dealer's I have had the misfortune to purchase from in the past.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish. Tristan and Tim couldn’t do enough for us, patience and always on hand for any advice and help needed. Thank you so much for such a fabulous experience, would definitely recommend to friends and family. Nice to fine such a trustworthy and reliable car sales garage.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really friendly staff and the purchase of my car from them went very smoothly and quickly. I would buy a car from them again and can highly recommend them as a company to deal with

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

First class car dealership only selling…

First class car dealership only selling the best pre owned cars bought a vw passat estate 6 years old and 59000 miles looks and drives like 👍 new very pleased with the whole buying experience salesman Christian especially helpful would recommend a look 👀 will buy from them again.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service and friendly

I found Tim Hayward Car Sales via Autotrader. All the team were very welcoming. There was no presuure and nothing was too much trouble which is exactly what I want when purchasing a new car. First class service all round. Thanks

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Totally honest experiance

One of the best car dealerships i have ever dealt with, from the first initial contact by email to quick response by return telephone call.
when i turned up on a bank holiday without appointment the guys Tim and Tristan even remembered what car i was interested in without any prompts from myself. Tristan answered every question asked and answered correctly and honestly, what a shame all car dealerships would follow suit of these guys.
Will definately buy from Tim Hayward car sales again.
Keep it up guys you are a credit to the trade.
Steve Trotman

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great company to do business with

From the very first communication Tristan was very helpful and up front with all aspects of the sale. I had researched the trade in price for my car and was pleased that I was offered a price at the top end of the market. The car I purchased was very well prepared and presented. The necessary paperwork with DVLA was completed very efficiently and I was able to drive away in my new car within an hour of arrival. I highly recommend this company.
Peter Ormrod

May 8, 2022
Unprompted review
Rated 5 out of 5 stars

GREAT CAR SALES

I have bought a lot of cars over the years. Found Tim Hayward on line. Tristan was a really nice guy, took the time to talk to me and make me feel like a valued customer. The cars are prepared to a very high standard. I have since purchased two cars from Tim Hayward. So glad I found them as they are a good, honest reliable business. Would definitely recommend if you want a top class car @ a great price give them a try.

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

The experience of buying my car with them was perfect. Tristan gave me all attention and information I needed, handed over the car history so I could check some details, offered me a test drive so I could see how the car was driving, I left a deposit and we agreed to pay the rest during the following week. The car was delivered by a very nice gentlemen called Peter which I had a very enjoyable chat when he arrived at my house, car was clean and shining. Definitely would buy from them again.

April 24, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent garage

Trustworthy and enjoyable to deal with. I had one minor issue with the vehicle after purchase (a windscreen wiper) and they delt with it straight away, at no charge. Very good service and I’m very pleased with the car, which was also very fairly priced. I would recommend this garage to anyone.

April 18, 2022
Unprompted review
Rated 5 out of 5 stars

If you want the best value car

If you want the lowest price car don't buy here, but if you want the best value car, then do buy here. I recently bought a BMW 3 Series Tourer, and prior to delivery it was serviced, the MoT advisory was fixed, on request the front brake pads and discs were replaced, and a small area of the the upholstery was brought back to as new. So the cost of buying a second hand executive car is not just the forecourt price, but the risks of repairs bills in the next 12 months or more. Tristan was very attentive and responsive.

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, great prices, fast deals, no hard sell and approachable.
I would definitely recommend and buy again from them.
Very impressed with the overall service…

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

5 star service!

Can't fault Tim, Tristan and the other guys working here. Quality stock and a very relaxed buying experience. The deciding factor for me to travel to Cardiff was the excellent customer reviews.....and these proved to be accurate. I highly recommend this company and I wish them continued success.....the car buying public needs businesses like this!

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent no pressure sales experience…

Excellent no pressure sales experience we were left to look over vehicles of interest at our leisure. The whole experience from looking to purchasing the vehicle was exceptional. Our chosen motor was immaculately presented thanks to guy in workshop (sorry didn't get his name) . Thank you Tristan and team.

March 13, 2022
Unprompted review

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