Tinashe Hair Reviews 

3,851
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, noting its softness, natural appearance, and how well it matches online descriptions. Many appreciate the excellent customer service, highlighting clear communication and helpfulness throughout their orders. Additionally, people frequently commend the fast and efficient delivery service, often receiving their products quicker than expected. However, some people mentioned issues with product quality, such as wigs being thinner than advertised, not matching the ordered specifications, or having construction flaws. A few customers also experienced significant shedding with certain wigs. Delivery times were occasionally longer than anticipated, and some reviewers reported dissatisfaction with customer service regarding return labels or refunds for incorrect orders.

What people talk about most

Product

People report positive experiences with product, often praising the hair as soft, full, and natural-looking,... See more

Quality

Customers consistently note positive experiences with quality, often praising the hair as incredibly soft,... See more

Order

Customers had positive experiences with their orders, with many expressing satisfaction and a strong intent... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent and helpful... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best place to get your hair for your styles!! I've faithfully purchased all of my hair from Tinashe Hair of all types for the last 2yrs. I have never been disappointed. Transactions are simple and pro... See more

Rated 5 out of 5 stars

I’m really happy with this wig! It’s super soft, very full, and looks amazing straight out of the package. The quality is great and it looks very natural. Shipping was fast, which was a big plus. Cust... See more

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more

Rated 5 out of 5 stars

Tinashehair team 💯% excellence I never met the hair company that has high quality level of professionalism when it comes to its customers, the hair is elegant and high quantity, I'm glad I choose... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,851)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best unit ever

Best unit ever
I recently purchased this unit to celebrate my birthday and let me tell you!!! It’s the best by far. The unit was super easy to install and beginner friendly. I received a lot of compliments. I would like to add this unit holds curls perfectly and it doesn’t shed a lot or tangle. I did have a couple of strands here are there. But, by far this is a beautiful unit. I love this company here so much that I purchased another unit from them. Thank you so much for everything.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, loved the softness and beautiful red colored hair at an unbelievable price !!!! Quick delivery, and they make sure its you and not no one else trying g to commit illegal acts with your info ...

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve seen so many great reviews…

I’ve seen so many great reviews regarding Tinashe Hair so after looking around and doing my research I ended up buying a U-Part layered wig from them and have never been happier.
They have earned a new customer!!! 10/10 recommend.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered my hair and received it 5…

I ordered my hair and received it 5 days later. The unit came exactly as described! It was so thick and full from top to bottom. I’m so excited to wear it and I look Forward to all the different ways I can Style it.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I'm now a regular customer…

I have ordered from Tinashe on 3 different occasions and each time my experience has been amazing, from choosing my wig to receiving exactly what I've ordered☺️ I have ordered a few layer cut wigs, the quality is giving and the curls are so bouncy and has a light feeling 🥰 I'm definitely ready to order my 4th one🫶🏾

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. I ordered from them 3 days later it's here. This is not the first time I've ordered from them and will not be my last. The pink packaging was so cute I love the free gift that comes with it. The quality of the hair is impeccable.Looks real feels real I've gotten so many compliments. I'm going to order another SOON. I'm very satisfied. So easy to install knots were bleached beautifully. The hair is full lace was perfect. I can't say enough!!!

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best place to get your hair for your…

Best place to get your hair for your styles!! I've faithfully purchased all of my hair from Tinashe Hair of all types for the last 2yrs. I have never been disappointed. Transactions are simple and provide different forms of payment. The shipping is speedy and I can always rely on being able to communicate any adjustments from cap size, to editing a simple address. I have never had any negative experience and I am satisfied with the quality of hair.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

I love Tinashe‘s hair

I love Tinashe‘s hair. I’ve been ordering from there for about two years now, and the hair I just received is really nice. The color and texture are just perfect. I love the hair overall.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars ⭐️⭐️⭐️⭐️⭐️

I feel truly blessed, coming across this company. The hair is so soft and plentiful. My youngest Daughter who is 21 years-old said to me, "Go, Mommy!!! You looking Beautiful. " And then she revealed to me that she heard of this company before. "Great reviews." She told me. I told her for her Birthday next month- I may surprise her.

December 5, 2025
Unprompted review

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