Tinashe Hair Reviews 

3,849
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, noting its softness, natural appearance, and how well it matches online descriptions. Many appreciate the excellent customer service, highlighting clear communication and helpfulness throughout their orders. Additionally, people frequently commend the fast and efficient delivery service, often receiving their products quicker than expected. However, some people mentioned issues with product quality, such as wigs being thinner than advertised, not matching the ordered specifications, or having construction flaws. A few customers also experienced significant shedding with certain wigs. Delivery times were occasionally longer than anticipated, and some reviewers reported dissatisfaction with customer service regarding return labels or refunds for incorrect orders.

What people talk about most

Product

People report positive experiences with product, often praising the hair as soft, full, and natural-looking,... See more

Quality

Customers consistently note positive experiences with quality, often praising the hair as incredibly soft,... See more

Order

Customers had positive experiences with their orders, with many expressing satisfaction and a strong intent... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent and helpful... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best place to get your hair for your styles!! I've faithfully purchased all of my hair from Tinashe Hair of all types for the last 2yrs. I have never been disappointed. Transactions are simple and pro... See more

Rated 5 out of 5 stars

I’m really happy with this wig! It’s super soft, very full, and looks amazing straight out of the package. The quality is great and it looks very natural. Shipping was fast, which was a big plus. Cust... See more

Rated 5 out of 5 stars

This company is very helpful. The USPS sent my package back to the company. I reported the matter to Tinashe Hair, and immediately, they stepped in and supported me with this issue. They actually rea... See more

Rated 5 out of 5 stars

Tinashehair team 💯% excellence I never met the hair company that has high quality level of professionalism when it comes to its customers, the hair is elegant and high quantity, I'm glad I choose... See more


Company details

  1. Hair Product Store

Written by the company

Tinashe Virgin Human Hair Bundles More Style Great Hair Free Shipping,Hair Bundles With Closure Frontal, Lace Front Wigs Sale, 2019 New Hairstyles


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(3,849)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my hair

This is my first time ordering from Tinashe. I love my hair! I can’t wait to order my next wig!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Best wig company, couldn’t recommend more!

This hair company is one of the best companies I have bought from, they are very helpful and accommodating, communication is top tier and they resolve any issue with quickness. The hair itself is amazing, have nothing but great quality hair from this company for an amazing price. Couldn’t recommend more

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

You will NEVER receive a bad wig from…

You will NEVER receive a bad wig from Tinashe. This is my favorite hair brand and the best in my opinion when it comes to glueless, you can literally slap the wig on and go. The lace is perfect, hair is full, NO smell, no tangling. I’m satisfied & I received it not even a week after ordering.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

This is so far the best hair that I have ordered online

This is so far the best hair that I have got in a long time I have tried so many hairs online. at first I was skeptical to order from them, but when I got the first my first Oder girl, I had to order another one their hair is so beautiful so cool 100% human hair no shedding I highly recommend

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I loved this wig !

I loved this wig !! I ordered the 30"in Glueless Straight Wig Pull & Go 6x5
13x6 HD Lace Wig Pre-Everything Drawstring wig and it’s definitely the best I’ve bought from any online brand in a while ! I would say I was worried about the shipping because it takes a day or two to get the shipping number but other than that great wig , amazing lace and good customer service as well as reasonable prices !! I will be purchasing again ! 😊

April 7, 2026
Unprompted review
Rated 2 out of 5 stars

30” wig shedding and unsatisfied with hair quality


I am writing to formally raise a complaint regarding a 30-inch wig I recently purchased from your store. Unfortunately, I am very disappointed with the quality of the product received.

The hair quality is highly questionable and concerning. It appears brittle, lacks the expected softness, and is shedding excessively even with minimal handling. This level of shedding is unacceptable for what I understood to be a premium product.

Additionally, I have concerns about the advertised 150% density. The wig does not meet the fullness I expected based on your product description, and it feels significantly thinner than advertised. This has led me to question whether the item I received is consistent with what was promoted on your platform.

I also feel that the product displayed may not accurately represent what is being delivered to customers. If the wig shown in advertisements differs from the actual product sent, this is misleading and discouraging for customers who rely on accurate descriptions when making purchases.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible!

They sent me a synthetic blend wig, when it was being styled the frontal portion of wig started burning when straightener ran through it. I reached out to resolve but got nowhere, will not replace or refund.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t purchase.

I ordered from Tinashe hair originally on Feb 21st the first package I ordered was seized by customs its took them from Feb 21st till March 7th to inform me that I would no longer be receiving the package. Keep in mind throughout the whole time I was waiting for the first original package I told them to cancel my order and just refund me and not send it out. They proceed to send me another set of hair (I had already chalked up my loss and ordered from Oq hair great quality btw ladies check them out) anywho they “sent out” another package this time the package was either delivered to the wrong door or someone took it. I’ve had a dispute with them since March 3rd they aren’t speaking to my bank and at this point I don’t even want another package from them I want my $300 back. It’s really frustrating working with companies that don’t value their customers time or money hopefully I hear something back wish they would’ve canceled the order when I first asked about it instead of going through all this about one package will not be ordering again also if you put a bad review that’s when they try to offer you money back so you’ll take it down I’ll gladly keep this up and take my refund thank you

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great Hair

The hair arrived via DHL today I live in London by the stadium in north London. The hair is high quality ignore bad reviews many are from people who steal wigs.
True to length. Hair arrived in around 5 days.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

This was my first wig purchase

This was my first wig purchase, I ordered the yaki half wig. And trust me, this is wig is exactly who she thinks she is. Very beginner level friendly and it blends with my natural hair perfectly. It came within less than a week. I will most definitely be ordering again soon.

March 20, 2026
Unprompted review

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