Jo at Tiney Bears Tiney Home is the most fantastic childminder! Every day she goes above and beyond to create the most enriching experience for the children. Her home setting has an abundan... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
International House, 12 Constance Street, , E16 2DQ, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely loved the cpd course tonight and loved the fact Claire bought he personal experience into the course tonight I gave a real insight into other learning perspectives. I have a Send child and there’s not enough support out there ⭐️⭐️⭐️⭐️⭐️

Reply from tiney
Awful childminder. Very neglectful to the children, unfriendly and unhygienic. No clue how they can look after children. Don't ever use them. The website has no option to complain and save others the bad experience we have had. Just a no!

Reply from tiney
My experience with tiney has been brilliant all the way. From the first time I contacted tiney inquiring about being a childminder they have been so helpful and encouraging me when needed the most. The support system is brilliant. I would really recommend tiney to anyone who is interested.

Reply from tiney
Absolutely amazing service start to finish! I wasn’t sure if I wanted to start as I was worried about not getting any clients but Poppy my advisor was very helpful and filled me with confidence. They were very quick to reply to any questions and I fully qualified and was up and running within 1 month, now 1 month on, I am nearly fully booked. Can not fault them in any way shape or form.

Reply from tiney
I’ve just passed my registration with Tiney, and I couldn’t be happier with the support I’ve received throughout the process. From the very beginning, the team has been incredibly helpful, guiding me step by step and always being available to answer my questions. The training was well-structured and informative, giving me the confidence to start my childminding journey.
What stands out the most is how supportive and encouraging the Tiney team has been. They truly want you to succeed and are there every step of the way. The platform is also easy to use, making the process smooth and stress-free.
I’m so excited to start my business, and I know I have a great team behind me. If you’re thinking about becoming a childminder, I highly recommend Tiney!

Reply from tiney
I love working with Tiney. They are not perfect but they have given me the chance to speak with them about the areas I think they could improve and I feel they are working towards achieving this. They are super friendly and supportive, there is ample training opportunities and resources to use. As a newbie to the sector I couldn't imagine a better Agency to work with than Tiney.

Reply from tiney
Tiney requires experienced childminders to earn money while they take a share of the profit. However, on their advertisements and website, they have mentioned that no experience is needed and that unexperienced individuals are welcome.
In my case, I paid £300 in Tiney fees, along with the costs for my and my husband's DBS checks (twice), my medical report, and my first aid training. For my theory call, I took half a day off work, and I also had to attend a video call for my registration.
Before my home visit, my adviser told me to book a video call to get advice on any necessary changes before the visit. During the video call, my husband was with me for support. When discussing my home setup, the adviser asked about our boiler and heater. Since we had recently moved into our new house, my husband was more familiar with these things, so I asked if he could explain them. She said, "Okay, that's fine," so we assumed she was advising us.
I also have knowledge about safeguarding, but during that video call, I was nervous. So, I asked the adviser if my husband could explain the electrical appliances, and she said, "Absolutely fine." My husband even clearly said, "Please advise us—if any changes are needed, we will do them."
However, the result was shocking. I was disqualified, and the reason given was that I lacked safeguarding knowledge and that my husband was more active than me. We thought the video call was meant to provide guidance, but instead, they directly disqualified me.
I requested another chance, as we had already spent a lot of money. I also asked if I would have to pay again if I reapplied after a few months. She said they would discuss it after six months, which I found very unfair.
Additionally, we spent money on online resources to prepare for this process, and they are still with me, but I can't return them.
So please, don't join Tiney.

Reply from tiney
My 18month old son has been attending Little Pickles Tiney Home Nursery with Karis for a few weeks now and he has settled in so well. His confidence has flourished and has learnt even more words and gestures. Karis’ regular updates on the app are fantastic and he always looks so happy and doing something fun. We are very pleased to have chosen Little Pickles. Thank you so much

Reply from tiney
My child is now part of their family, i can see a flash smile when i m dropping him.

Reply from tiney
I had a great experience registering with Tiney as a childminder. The process was well-structured, and the team provided excellent support at every stage. From the initial application to the theory call and final setup, I felt guided and well-informed.
The resources and training materials were thorough and easy to follow, making the transition into childminding smooth. The team was always responsive and ready to help with any questions I had along the way.
Overall, I’m very happy with Tiney and would highly recommend them to anyone looking to start their childminding journey!

Reply from tiney
My experience so far I honestly cannot fault. I've literally just qualified so can't say about the aftermath but all the training they made easily accessible on an app and you have online webinars to join In and someone on hand to answer any questions. Now I'm going through the setup to open my business... All the information is there from tax returns to signing up with HMRC aswell as extra training for your journey. I haven't fell upon a negative so far. They all seem friendly and willing to help!

Reply from tiney
I have just passed my registration visit with tiney, they have been amazing! very supportive and encouraging all the way through. As a childminder who was previously registered with Ofsted I would hands down reccomend tiney out of the two. I was a bit of an unsual case for tiney but they have tailored the process for me and we have worked together. Highly reccomend.

Reply from tiney
I've just completed my registration with tiney, and they have been incredibly helpful throughout the process! They helped me so much with stepping into the world of childminding. Appreciate it!

Reply from tiney
My registration visit was such a pleasant experience. I was made to feel so at ease and supported. The tiney team are a wonderful group who are truly there to support, guide and assist in anyway possible.

Reply from tiney
Excellent Support & Guidance from Tiney – Highly Recommended!
At first, I was hesitant to join Tiney because I had never heard of them before. Starting a childminding business felt overwhelming—I didn’t know where to begin, what the process involved, or how to navigate all the responsibilities that come with working with children. Doing it alone seemed scary, but joining Tiney turned out to be the best decision.
From the start, my advisor, Chloe, has been absolutely amazing. She has been incredibly supportive and always there whenever I needed help. The training process was smooth, and the guidance I received made everything much clearer. I initially thought I wasn’t ready, but Chloe believed in me and gave me the push I needed to register sooner than I expected—which was exactly what I needed.
Tiney provides great reassurance and peace of mind, especially for those who are new to childminding and unsure of where to start. They ensure you have all the policies, training, and support necessary to set up and run your business confidently. Even the inspection process was well-organised, and the theory call was handled professionally, which made the experience much less stressful.
Overall, I’ve had a fantastic experience with Tiney. The team is professional, supportive, and excellent at communicating every step of the process. I highly recommend them to anyone looking to start a childminding business but feeling unsure of the journey ahead.

Reply from tiney
Paid £300 registration fee
Paid £75 for GP Consultation call that was only 3 minutes long, and the person was on a bus or something. Was expecting alot more for a £75 consultation, that was a 3 minute video call.
Paid £80 for the First Aid training.
Keep in mind they also take 12% of your earnings.
The discover page was rather useless as nobody responded to my posts.
It's a very expensive process. Unfortunately, I didn't pass my registration visit and was told on the day that Tiney may look at the results and may reschedule or reconsider. However, this wasn't true as I've lost access to my account.
I paid quite a hefty sum for this "training" and could've had a cheaper experience If i had listened to the reviews here and gone with Ofsted or with the council instead.
If you are planning to register with Tiney, reconsider your financial requirements and go with another angency or your council or ofsted themselves. It's not worth the amount of money you will pay to be dropped off at a hat.

Reply from tiney
✨ A Huge Thank You to Tiney! ✨
I cannot express enough how grateful I am for the incredible journey I've had with Tiney. From the very start, the process has been smooth, well-structured, and, most importantly, filled with amazing support at every step.
The team has been nothing short of fantastic, always available to answer questions, guide me through each stage, and provide reassurance when needed. They truly care about the success of their childminders, and that personal touch has made such a difference.
Becoming a registered childminder felt like a huge milestone, and I couldn't have done it without the dedication and encouragement of the Tiney team. Their training, resources, and ongoing support have been invaluable, making what could have been a stressful process feel manageable and even enjoyable!
If you're considering becoming a childminder, I wholeheartedly recommend Tiney. They don’t just help you register—they empower you to build a nurturing, successful childcare business with confidence. ❤️
Thank you, Tiney, for everything!

Reply from tiney
The childminder we found worked through an agency - tiney so we didn’t really have a choice but to use this agency.
So far happy with the service- disappointed that the customer service appears to have been outsourced to the Philippines as getting a response from the customer service team took about 3 working days for a reply and considering this is care for my child it’s actually quite shocking.

Reply from tiney
I have just registered as a childminder with tiney and the whole experience has been so so good! The support from tiney is amazing, everyone is so helpful and the resources they have pre and post registration is phenomenal. Hopefully this all continues now I'm registered!

Reply from tiney
Great place to train as a childminder, lots of support and resources to learn from.

Reply from tiney
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.