DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists. Nothing ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 2... See more
Company replied
Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger. Lots of similar reviews lately, guessing something's gone wrong with the company.... See more
Order never arrived. Emailed Tingle to make them aware of this, no response. Held off initial request to rate the service to allow for the chance of a delayed arrival. Further request to ra... See more
Company details
Information provided by various external sources
Discover all of the products you’ll ever need to enhance your sexual health, pleasure and well being, all in one place.
Contact info
209b Chipstead Valley Road, CR5 3BR, Coulsdon, United Kingdom
- 020 3432 5586
- enquiries@tingle.com
- tingle.com
1.3
Bad
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always have the items I need in stock
Always have the items I need in stock, delivery is fast, P and P is usually free and the packaging is very discreet.
July 5, 2019
Unprompted review
Very happy with the service very…
Very happy with the service very discrete packageing 100% i would recomend this company !!!
July 5, 2019
Unprompted review
Quality product
Quality product - speedy delivery - will order again soon
June 26, 2019
Unprompted review
Excellent selection and keen pricing
Excellent selection and very keen pricing, especially for higher quantities. Easy to order, pay for and delivery was discreet and very quick. I will use this supplier again
June 24, 2019
Unprompted review
Fast efficient service
June 20, 2019
Unprompted review
Slow delivery
The product was fine, but delivery was too slow. They stated 1-2 days delivery and it took 7 days, by which time it was too late. I'd needed it for something specific on day 6.
June 19, 2019
Unprompted review
Not that thin as expected
June 19, 2019
Unprompted review
Happy
Used company a few times - always been happy. This time my order was delayed in post but emailed them and it was dealt with swiftly and replacement sent.
June 11, 2019
Unprompted review
Wrong flavour sent
Quick and cheap but we ordered wild Berry and got blueberry... not usually a problem but we needed a purple condom for rugby tour and we're definitely getting fined because they are blue!
June 10, 2019
Unprompted review
Reply from tingle
Hello, I’m very sorry to hear that you did not receive whatyou ordered.
if you . Could call us on 02086684515 and we will get this resolved for you.
I always come here
I always come here. Cheap and cheerful. This time my parcel was late but it was soon sorted and had extras sent. Will definitely use this company again and would recommend
June 10, 2019
Unprompted review
Highly recommended
Fast delivery, easy to purchase. Nice to be able to buy singles and smaller quantities too.
June 8, 2019
Unprompted review
I had a problem with the delivery due…
I had a problem with the delivery due to me moving place, mycondom came back to me very quickly to sort it out.
June 7, 2019
Unprompted review
Never received my order
Never received my order, emailed the company twice and have not received a reply either!!
June 6, 2019
Unprompted review
Reply from tingle
Hello,
I’m very sorry to hear that you did not receive your order. I’m equally concerned that we did not get your emails either. Could you call us on 02086684515 and we will get this resolved for you.
Amazing Customer Service
had an issue with my order, contacted them via email they quickly sorted it and sent a replacement out excellent customer service.
June 3, 2019
Unprompted review
It says 2-5 working today 7 working…
It says 2-5 working today 7 working days later and still no products! Emailed customer services and no reply ! Don’t waste your money
June 2, 2019
Unprompted review
Reply from tingle
Hello,
I’m very sorry to hear that you did not receive your order. I’m equally concerned that we did not get your email either. Could you call us on 02086684515 and we will get this resolved for you.
not happy at all
My order arrived today and to say i was disappointed is an understatement. I have sent an email about this to the address i recieved on my order confirmation. I ordered 2 boxes of condoms only to open my package and find 2 individual condoms not even of the same type i ordered. I also ordered a bottle of lubricant only to find that, that was also not the type i ordered. I am not happy with this experience at all
June 1, 2019
Unprompted review
Not recieved order and no reply to…
Not recieved order and no reply to emails
May 30, 2019
Unprompted review
Reply from tingle
Hello Paul,
I’m very sorry to hear that you did not receive your order. I’m equally concerned that we did not get your email either. Could you call us on 02086684515 and we will get this resolved for you.
excellent customer service
May 26, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.