Banner for TiqAssist

TiqAssist Reviews 107

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

TiqAssist is a reliable service. Most favorite things: 1.They guarantee tickets listed will be sold. For two seasons they've met the guarantee. 2. Payment is always received as promised. 3.... See more

Company replied

Rated 5 out of 5 stars

I've been using them since September of 2022 for my NFL season tickets. They are so easy to use. Customer service is always excellent. Most recently spoke with Colin - handled onboarding a family memb... See more

Company replied

Rated 5 out of 5 stars

100% recommended. TiqAssist has helped me the past 3 years sell my season tickets for Warriors games. They somehow consistently get me better ticket sale prices than other similar seats in the marketp... See more

Rated 3 out of 5 stars

I get the fact that you have to charge a fee on top of the other platforms but it wasn't that clear when signing up. The commission transparency isn't good enough and could be better. I think the se... See more

Company replied

Company details

  1. Event Ticket Seller
  2. Baseball Club
  3. Basketball Club
  4. Entertainment Agency
  5. Football Club
  6. Software Company

About TiqAssist

Written by the company

TiqAssist puts season ticket holders at the center of everything we do and have designed an experience to simplify their lives. You’re HUGE sports fans, so focus on that — we’ll take care of the rest.

We’re also huge sports fans. In fact, TiqAssist was created by season ticket holders, so we understand that managing and selling your seats isn’t easy. That’s why we created a simple yet powerful app that helps you easily do exactly that – manage and sell your season tickets.


The Basics:

We price your season for free, you select the games to sell, and we handle the rest! Plus, your first listing is FREE!

Save Time – 30+ Minutes Per Listing

    • Every ticket is professionally priced saving you valuable time.

Get Higher Sale Prices

    • Listed on 10+ marketplaces to reach up to 5x the buyers.

100% Sale Guarantee

    • No more stress that tickets go unsold, guaranteed!


How It Works

It’s as easy as 1-2-3!

1. Sign Up → Get All Your Games Priced…for FREE!

We professionally price each game and continually monitor and update pricing in real-time — all for FREE!

2. Select Any Game → We’ll List & Sell It!

Pick a game, tap LIST, and you’re done! We list it to 10+ marketplaces to reach more buyers. Decide you want to go? Delisting is just as easy.

3. After the Sale

We transfer your tickets to the buyer and deposit funds directly into your bank account after the event.


The Value & Benefit


List with Confidence, Sell with Ease

    • Get accurate, competitively priced tickets monitored in real time. Our proprietary tech and expert support have your back 7 days a week.

Reclaim Valuable Time in Your Day

    • Pricing, listing, and selling tickets used to take hours. Now it takes seconds. The average user saves 30+ minutes per listing.

Never Worry Tickets Go Unsold

    • We guarantee that all tickets listed will sell. Tickets listed 21+ days out also qualify for our Price Guarantee.

Supercharge Your Ticket Resale

    • We help you reach more buyers and get better prices using $40M+ in resale experience and data.


Who We Support

We support NFL, NBA, NHL, MLB, and MLS season ticket packages, as well as many NCAAF & NCAAM teams.


Trusted by Sports Fans

We have 1500+ clients, represent 100+ teams, $40M in ticket sales, and over 150K seats sold! Featured by:


There’s no contract, no commitment – get a FREE, fully priced dashboard to manage all your tickets in one place.

Sign Up Today >

100% Sale Guarantee

No Tickets Go Unsold!

No Tickets Go Unsold!
At TiqAssist, we guarantee that all tickets listed will sell – this is our Sale Guarantee. Tickets listed 21+ days of the event also qualify for our Price Guarantee. See all the details HERE >

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Watch for the scam/fraud

Watch for the scam/fraud : it requires login/password to your seatgeek account to sell ticket. Once you provided login credentials, they can log into your account and steal your ticket any time.

August 5, 2023
TiqAssist logo

Reply from TiqAssist

Hi there — we want to address this clearly, as security is extremely important to us.

TiqAssist is not a scam or fraud. We are a verified resale partner with official ticket marketplaces, and all listings require ticket verification before they can be sold. For some integrations, this historically involved account authentication so we could confirm seat details and securely transfer tickets upon sale.

That said, we understand not all customers are comfortable providing login credentials. For that reason, we now offer alternative selling methods that do not require sharing account credentials. These options are outlined here:
https://tiqassist.com/alternative-ways-to-sell-with-tiqassist/

When credentials are used, all data is encrypted in transit and stored securely, and credentials are never shared or used for anything beyond ticket verification and fulfillment. We do not access tickets outside of authorized sales, and we do not share user data with third parties for marketing or promotional purposes.

We appreciate you raising this concern, as it gives us the opportunity to clarify our process and ensure sellers understand the options available to them.

Rated 5 out of 5 stars

I have been working with Mandi from TiqAssist…

I have been working with TiqAssist since last season and they have been awesome. I am really big on communication and they are always prompt and I can reach them via email or via text message! It's super convenient. Also, they were upfront in telling me that they do not cater to luxury tickets completely yet so they cannot guarantee the sales but so far all every time I list, I've sold them. I'm happy so far!

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy, Easy, & Great Customer Service

Tiqassist has been fantastic! As a first time season ticket holder for the Chicago Cubs, i was so overwhelmed listing tickets and trying to navigate finding a trusted broker. Tiqassist made it extremely easy for me to get up and running quickly and I’ve already sold multiple games. I love being able to list/unlist easily too on the dashboard.

I also had some panicked questions when it took a while for my tickets to show up in my MLB Ballpark app, and they have a number you can text any question to and a real person will respond within 12-24 hours. So appreciated knowing how nerve-wracking it can be to trust thousands of dollars in tickets you bought to third party.

All in all, if you’re trying to just sell unused tickets with no stress on your end, this small business is fantastic and so worth the management fee (which I would argue is not bad anyway given I do 0 work and the tickets are listed on 10+ websites with the prices automatically adjusting based on demand. That would have taken me hours to do every day!). If you’re trying to MAKE a ton of money on your tickets, there may be a better broker out there, but personally that was never my goal, rather just to get some money back for games I’m not attending. Which, so far has been way more money than I could have gotten back on my own!

Thank you Tiqassist and can’t wait to come back next year with you guys as my trusted reseller!

March 29, 2023
Unprompted review
TiqAssist logo

Reply from TiqAssist

Thank you Jessica! Our technology is built by season ticket holders, for season ticket holders. We strive to make the season ticket holder experience as simple as possible by making it worry free for you to sell your unused games. The tickets stay in your team account until they are sold and if a game hasn't sold and your schedule changes, you can easily remove your listing from every marketplace and attend that event.

Rated 4 out of 5 stars

Fees for the service are pricey, but worth it unless you want to do all the work yourself of posting tickets on other sights.

Really helpful if you don't have time to do all the work of posting your tickets on different sights yourself. I've enjoyed this service.

February 13, 2023
TiqAssist logo

Reply from TiqAssist

We're glad that you've enjoyed the service Mel. We take all the work out of owning season tickets so you can enjoy the games you can make, and not worry about what you're doing with the tickets you cannot use.

Rated 5 out of 5 stars

The future for season ticket holders

I have to say I am significantly impressed with TIQASSIST. This is my first year in business with them and the customer service has been phenomenal. I’m contacted immediately when I have questions. My tickets always sell and it has become a worry free service. It is apparent that you are dealing with a fine group of professionals.

October 29, 2022
TiqAssist logo

Reply from TiqAssist

Thanks for the review! TiqAssist is focused on providing premium service for NFL, NBA, NHL, MLB and MLS season ticket holders. We know how much work it takes to manage a season on your own, and want to take the stress away so you can focus on being the biggest fan for your team! Enjoy the rest of your season!!

Rated 5 out of 5 stars

Very responsive, market differentiator

I found TiqAssist through a simple web search while looking for an alternative to StubHub, which has been having massive technical problems. I was blown away by the responsiveness of my TiqAssist representative, who also explained their approach and novel technology to assist in resale of season tickets. Made my first sale yesterday and will definitely be using them again!

July 7, 2022
Unprompted review
TiqAssist logo

Reply from TiqAssist

Thanks for the review Alan and welcome to the TiqAssist experience! We put season ticket holders in the center of everything we do. The advantage as a TiqAssist customer is that seats appear on multiple marketplaces, reaching close to 100% of online ticket buyers. We guarantee all tickets will sell, so the technical challenges that arise from time to time on many marketplaces, will never impact you selling a game on our platform.

Rated 5 out of 5 stars

So much less work to sell

So much less work to sell. I get paid more over all then when I was selling myself and very quick response from customer service.

April 13, 2022
TiqAssist logo

Reply from TiqAssist

Thanks for the review Corey. We especially appreciate our customers that have been selling with us for multiple seasons and look forward to supporting your season tickets for many years to come!

Rated 5 out of 5 stars

TiqAssist can be trusted to deliver and always has your back!

I have had an amazing experience as a TiqAssist Customer! Back in August, I decided to purchase full-season NBA season tickets, my first time doing so. With 44 games in my plan, I was looking for ways to sell my tickets for games I could not attend or was not as interested in, without having to find a season ticket partner. I’m very fortunate to have found TiqAssist via a google search, and immediately reached out to the team.

After an initial call, the TiqAssist team quickly got me set up with a user-friendly dashboard that allowed me to easily list my tickets for games I was looking to sell. The payouts per game are very transparent, and I appreciate the flexibility of being able to list games at any time, or de-list them if I change my mind. I’ve been very satisfied with the payouts I’ve received for games I decided to list. The detailed analysis after a sale, which includes showing the prices of comparable tickets that were still listed on markets at the time of the sale, is very helpful. TiqAssist has made managing my NBA season tickets so much easier!

Back in October, I decided to purchase full-season MLB season tickets as well. At the time, I had fully expected to be living in that team’s city for the duration of the season, and planned on going to many games while working with TiqAssist to list those I wasn’t able to attend or not as interested in. However, with the MLB season quickly approaching my plans have recently changed, as I recently accepted a new opportunity that has required me to relocate to a different city. Due to this, I won’t be able to attend any games, and it is too late to back out of my season ticket plan. Thankfully, I’m a TiqAssist customer!

I don’t know what I would have done in this situation without TiqAssist. It would have been incredibly difficult to sell my full MLB season ticket plan, 81 games, without losing a significant amount of money. But thanks to TiqAssist, I have nothing to worry about! And there’s a good chance that I’ll actually earn more money back on my tickets than what I originally paid for them. TiqAssist was perfect for my situation, and I highly recommend any season ticket holder to reach out to them!

March 17, 2022
Unprompted review
TiqAssist logo

Reply from TiqAssist

Thanks Jake for the review. Our goal is to enable our customers to focus on being sports fans, and by taking the time and stress of owning season tickets. We sell NFL, NHL and MLS tickets too, so let us know if there is anything else you need!

Rated 4 out of 5 stars

Great service to sell tickets on…

Great service to sell tickets on multiple sites without hassle, will use it again this year

March 1, 2022
TiqAssist logo

Reply from TiqAssist

Hey Mark- If you have feedback on what you think we can improve, please let us know! You can always setup time with us to speak directly, we want to hear from our customers on our technology, service and resale performance.

Rated 5 out of 5 stars

They take all the work out of selling…

They take all the work out of selling season tickets - I recommend them

January 26, 2022
TiqAssist logo

Reply from TiqAssist

Thanks Jeff! We appreciate the feedback and let us know if there is anything that you think can be improved with our service or technology.

Rated 5 out of 5 stars
TiqAssist logo

Reply from TiqAssist

Thanks for the feedback David! We're always trying to figure out how to improve on an already really great service (in our opinion, and thankfully the opinion of many of our customers ;-).

Rated 5 out of 5 stars

I am a season ticket holder and used…

I am a season ticket holder and used TiqAssist for the first time to sell my seats. They sold ever ticket and a great price. I would highly recommend them.

January 5, 2022
TiqAssist logo

Reply from TiqAssist

Thanks for the review Kevin! Our expertise usually means that customers will get better value for their sold seats, even with our additional commission. What a lot of people say is that they get the same amount of money as selling on their own, but with none of the work.

Rated 5 out of 5 stars

Been with Tiqassist from the beginning!

Tiqassist makes it quick and easy to sell tickets at the highest price point possible. It is a turnkey solution for busy season ticket holders who do not have the time to manage or do not want to deal with the stress of listing tickets and watching the market. I highly recommend Tiqassist for all season ticket holders!

January 5, 2022
Unprompted review
TiqAssist logo

Reply from TiqAssist

Our original cohort of customers are what created the company! Thank you Jeremy for your loyalty and looking forward to continuing to improve on our services and technology for you.

Rated 5 out of 5 stars

Great Company

I have been a season ticket holder for seven years. I all ways had a problem trying to sell my tickets. TiqAssist sold all the games I listed with them, there sell guarantee is great. They paid me for tickets, that didn't sale. Thank You TiqAssist great job!

Regards,
Al

December 22, 2021
TiqAssist logo

Reply from TiqAssist

Thanks for the feedback and glad you enjoy the experience.

Rated 5 out of 5 stars

TiqAssist simply works like magic!

TiqAssist simply works like magic! It really is just one tap and your tickets are listed across all major marketplaces. If I couldn't attend a game, I often felt overwhelmed when I'd have to price and sell tickets myself. TiqAssist does all the work for you and their platform is easy to use and intelligent. I highly recommend this service if you want a hassle-free season ticket ownership experience.

December 9, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look