Title: Style & Shopping Tools Reviews 

1,094
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 870 reviews, reviewers had a great experience with this company. Customers found the styling sessions helpful and straightforward, appreciating the guidance and innovative clothing ideas provided by the stylists. Many enjoyed learning about body types and colors that suit them, which helped them make better shopping choices and put outfits together. The stylists were frequently praised for being friendly, helpful, and attentive, often understanding customer needs better than they did themselves. However, some people were dissatisfied with the product, feeling that the outfits were not always tailored to their body shape or preferences, and that sessions sometimes felt repetitive. A notable concern for some customers was the company's refund policy, with several reviewers reporting difficulties in obtaining refunds for services they did not use or were dissatisfied with.

What people talk about most

Product

People report ambiguous experiences with product offerings, with some reviewers finding pieces classy and... See more

User experience

Customers consistently note positive experiences with user experience, finding it helpful for making better... See more

Staff

Users describe positive interactions with staff, with many reviewers praising stylists for being friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing disappointment and advising against... See more

Refund

Consumers express significant dissatisfaction with the refund process, frequently reporting that their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... See more

Company replied

Rated 4 out of 5 stars

I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... See more

Company replied

Rated 4 out of 5 stars

Kiara, my stylist was very helpful and friendly. I loved the outfit she picked for me and will probably buy most of the items. Shoes are one thing I never buy online. As others have mentioned the... See more

Company replied

Rated 4 out of 5 stars

Originally, I was very disappointed with my experience with Title Outfits. I felt I had been tricked into signing up for a service I did not want. And when I originally reached out for assistance in... See more

Company replied


Company details

Written by the company

TITLE takes the stress out of "what do I wear?" — because your personal stylist is always just one message away. Tell us your style, your mood, your plans — and get outfits curated specifically for you. No more standing in front of a full wardrobe feeling like you have nothing to wear. TITLE acts as a digital stylist who knows your taste, recommends pieces that actually work for your body and lifestyle, and helps you shop smarter. Whether you're building a capsule wardrobe, preparing for a special occasion, or just want to look good every day — TITLE makes personal styling accessible to everyone, not just the few.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(1,094)

838 reviews in the last 12 months

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Rated 5 out of 5 stars

Spring

Looking for spring and summer optionsl

February 1, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Patricia!
Thanks for sharing the feedback! 🌸

Spring and summer are great times to refresh your wardrobe, and we’re excited to help with lighter, versatile options that fit your style and lifestyle. Your stylist can focus on warm-weather pieces, breathable fabrics, and easy outfits you can mix and match.

If you have specific preferences or occasions in mind, feel free to share them in your next session so we can tailor the recommendations even better.

Kind regards,
TITLE Team

Rated 5 out of 5 stars
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Valued Customer!
Thank you for your feedback!

We’re thrilled to hear you found great clothes for every occasion. Providing versatile and stylish recommendations is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 4 out of 5 stars

Liked the ideas but would love to be…

Liked the ideas but would love to be able to click on item and see what other colors are available. I am seeing a lot of olive(avocado)green, not my fav color. But like the item. Please make app so we can see all available colors

February 1, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Susan!
Thank you for your feedback!

We’re glad to hear you liked the ideas and appreciate your suggestion about viewing all available colors for each item. Enhancing the app to make color options easier to see is a great idea, and we’ll take it into consideration for future updates.

Providing a smooth and personalized experience is always our goal. We truly appreciate you taking the time to share your thoughts!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Great experience!

February 1, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sharlene!
Thank you for your feedback!

We’re thrilled to hear you had a great experience. Providing smooth and enjoyable service is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Very good

Enjoying the process

February 1, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Nikki!
Thank you for your feedback!

We’re glad to hear you’re enjoying the process. Making our service smooth and enjoyable is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

This is a scam & is currently under…

This is a scam & is currently under investigation by Apple to remove the app from the App Store for not disclosing to patrons that there will be an ongoing monthly charge much higher than the one-off payment at checkout. The requirement is that apps must display what will be charged, when and for how long. This app buries the ongoing charge in the terms and conditions which are not displayed on the payment screen. Do not download or follow!

I contacted customer service to get the first (illegal) payment refunded and was told that it was in the terms and conditions. I have replied and explained the requirements for displaying charges for ‘in-app’ purchases. I have heard nothing back. Most of the communication is AI generated. I am also fairly sure most of the positive reviews on here are fake profiles. This company was previously the scam app ‘tailored box’ (this is the name that will still appear on your bank statement). STAY AWAY from Title, Lumi and Tailored Box!

Update 3 Feb 2026 from my original review & Title response - In response to your reply below, the Apple developer guidelines explain the below requirement & your app does not meet that criteria as is does not show the recurring subscriptions on the payment page for the initial $14.49 (ie. doesn’t clearly state that $49.99 will be deducted recurrently).

Also, your team processed the refund to my closed credit card. I explained the card was closed (because of the unauthorised transaction) and provided them with a PayPal link but they did not action this, and still processed the payment to the closed account which means I still don’t have a refund.. I have not received a response from the customer service team since.

Apple developer guidelines…

In addition to including links to your Terms of Service and Privacy Policy in your app and App Store metadata, the in-app sign-up screen needs to include:
The subscription name, duration, and the content or services provided during each subscription period
The billing amount, correctly localized for the territories and currencies where the subscription is available for purchase
A way for existing subscribers to sign in or restore purchases

January 28, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Keola!
Thank you for sharing your concerns.

We’re very sorry to hear about your experience and understand how frustrating this situation feels. We take transparency, billing clarity, and App Store compliance extremely seriously, and we strongly disagree with any suggestion of intentional misconduct. Subscription details, including pricing and renewal terms, are disclosed in accordance with platform requirements, and we’re always open to reviewing cases where something may not have been clear.

That said, we genuinely want to look into your specific situation and respond properly rather than leave you feeling unheard. Please reach out to our support team directly at customer.care@title-app.co with your account or billing details so we can review this thoroughly and assist you. Your feedback is important, and we appreciate the opportunity to address it.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Better than Expected

I went in not quite sure what to expect. The session was via chat and I was able to see the outfit recommendation and give feedback until it felt right. I had filled out a pre-question that was actually used to inform the suggested pieces. I am happy with my session and the pieces recommended for me.

January 31, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Crystal!
Thank you for your feedback!

We’re thrilled to hear your session exceeded your expectations and that the outfit recommendations were tailored to your preferences. Using your pre-questions to guide the suggestions is exactly what we aim for.

Providing a personalized and interactive experience is always our goal. We appreciate you taking the time to share your positive experience!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Just poor customer service

Update: Title reached out and helped fix the situation.

Just poor customer service. I wanted to like this, but found it too burdensome to use. Based on my experience with their customer service, I wouldn’t try it again, even if I had more time.

January 29, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Devon!
We’re really sorry to hear that your experience felt burdensome and that our customer service didn’t meet your expectations.

That’s not the experience we want anyone to have, especially when you were genuinely open to giving Title a try. Your feedback is important and helps us identify where we need to improve, particularly around usability and support.

If you’re open to it, we’d appreciate the chance to better understand what went wrong and see if we can make things right. Please feel free to reach out to us directly at customer.care@title-app.co.

Kind regards,
TITLE Team

Rated 4 out of 5 stars

I am loving the input and guidance

I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars.
I would also like to know where the sizing guides are and if they are Aussie or American sizes - a measurement guide would be helpful as the sizes vary country to country. So far other than that it is a positive experience

January 31, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sandy!
Thank you for your feedback!

We’re glad to hear you’re enjoying the input and guidance so far. We appreciate your notes regarding currency and sizing, as clear information is important for a smooth shopping experience.

We’ll look into providing more clarity on prices and measurement guides to help all users. Your satisfaction truly matters to us, and we appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Just completed first day….so far so…

Just completed first day….so far so good.

January 30, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sue!
Thank you for your feedback!

We’re glad to hear your first day went well and that you’re having a positive experience so far. Providing a smooth and reliable service is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Really like most of the content.

Really like most of the content.

January 30, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sandra!
Thank you for your feedback!

We’re glad to hear you really liked most of the content. Providing valuable and enjoyable material is always our goal.

Your satisfaction truly matters to us. We appreciate you taking the time to share your experience!

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Love the stylist ideas for all occasion…

Love the stylist ideas for all occasion outfits. The idea of capsules is a new idea for me. Definitely will be trying.
Thanks

January 29, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Kim!
Thank you so much for your kind words!

We’re thrilled to hear you love the stylish ideas for all occasions and that the capsule concept sparked something new for you.

It’s exciting to try a fresh approach to building outfits, and we’re glad you’re giving it a go. Thanks for sharing your experience with us!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Shady practices cost me $299

These folks also got me with their put the proof back and the customer once that is accomplished they hold you to some rigid refund policy and took me for 6 $49.99 charges to total $299.94. I never even completed their survey you fill out to get you box. Never received a box honestly did not even know they were charging me! They refuse to refund one cent if the money they basically stole from me, BEWARE EVEN CHE KING OUT THEIR SITE!!!!

August 16, 2025
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Lisa!
Thank you for sharing your experience.

We’re truly sorry to hear how frustrating and upsetting this situation has been, and we understand why you feel disappointed. This is not the experience we want anyone to have, and we take concerns about billing and refunds very seriously. We’d really like the opportunity to review your case in detail and see how we can help resolve this properly.

Please contact our support team directly at customer.care@title-app.co with your account details so we can look into this as quickly as possible.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

Being able to see outfits that I might…

Being able to see outfits that I might be interested in wearing was very helpful. Seeing the colors was also helpful because I’m not really sure what colors I should be wearing.

January 29, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Bo!
Thank you for your thoughtful feedback!

We’re glad to hear that seeing outfit ideas and color combinations was helpful for you, especially when it comes to discovering what works best for your style.

That’s exactly what we aim to support—making choices feel clearer and more confident. We appreciate you sharing your experience with us.

Kind regards,
TITLE Team

Rated 3 out of 5 stars

Fun experience and love ❤️ the concept

Fun experience and love ❤️ the concept, but it certainly needs improvement. There were items I wanted to purchase, but not in my size, which is a small. Also, I received a $50 offer to give my opinion on my experience, I accepted, and when I went to schedule, it said there were no dates available.

January 29, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Laura!
Thank you for sharing your experience!

We’re really happy to hear you loved the concept and had fun using the app ❤️. We understand how disappointing it can be when items you like aren’t available in your size, and we’re actively working to improve size availability.

Regarding the $50 offer, we’d like to clarify that this is a gift card for participating in a user interview (a short video call) with the lead of our styling team. These interviews help us speak directly with our users and truly understand their experiences. Occasionally, all interview slots may be fully booked—if that happens, we recommend checking back in about a week, as new time slots usually open up.

Kind regards,
TITLE Team

Rated 5 out of 5 stars

My first day!

Reading this helped me understand some things about how I’ve looked at shopping in the past. So far, so good!

January 29, 2026
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Linda!
Thank you for sharing this—what a great way to start!

We’re glad the content helped you reflect on how you’ve approached shopping in the past and that your first day is off to a positive start.

That awareness is such an important step. We’re excited to support you as you continue—so far, so good indeed!

Kind regards,
TITLE Team

Rated 1 out of 5 stars

SCAM!!

SCAM!!! Cancelled within 24 hours and still being charged monthly. When I contacted customer service, they said they would continue charging me for a year due to fine print. Had to cancel credit card.

January 10, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Jessica!
We’re very sorry to hear about your experience and understand how upsetting this situation must feel.

This is not the impression we want to leave, and we take concerns about billing and cancellations very seriously. Subscription terms are outlined during sign-up, but we know they’re not always as clear as they should be, and we’re actively working to improve transparency.

We’d really like the chance to review your account and clarify what happened with the charges. Please contact us directly at customer.care@title-app.co, and our team will look into this as quickly as possible to help resolve the issue.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

BEWARE… COMPANY IS MISLEADING

BEWARE… COMPANY IS MISLEADING
This company has misleading ads. It charges a trial charge $14.95 and then immediately charges a second fee of $29.95. The company then won't refund the second non-agreed charge. A complete scam. They give canned reply to inquiry that is bogus saying you can't receive a refund. It is a terrible app that draw you into more charges by not allowing you to see options without paying for additional services.

January 11, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Valued Customer!
We’re very sorry to hear this and understand why this experience felt misleading and frustrating.

We aim to be transparent about trial charges and any follow-up fees, and we regret if this wasn’t communicated clearly or met your expectations. This is not the experience we want for our customers, and we take concerns like yours seriously.

We’d appreciate the opportunity to review your account and clarify what occurred. Please contact our support team at customer.care@title-app.co so we can look into this and address your concerns directly.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

Not for all body types

They immediately charged twice. I didn’t catch it right away. So I complete my profile including sizes and measurements. All the outfits put together for me by stylists are not available in my sizes. I am 6’ tall and wear xxl and size 14 shoes. There were no options for me. I signed up for this as the ad said it helps style all body types.

Don’t waste your time or money!!!

January 25, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Sarah!
We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback.

We understand how frustrating it must be to complete your profile and then find that the recommended outfits aren’t available in your sizes, especially when inclusivity is something we actively work toward improving. We’re also concerned to hear about the double charge and would like to look into that immediately.

This is not the experience we want for our members, and your feedback helps us identify where we need to do better. Please reach out to us at customer.care@title-app.co so we can review both the billing issue and your styling options more closely and see how we can help.

Kind regards,
TITLE Team

Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. They charge you a yearly subscription fee immediately and their outfits are so expensive ! You are supposed to be able to use the money they charge you toward clothing but almost everything is $200 and up per item. Please DO NOT subscribe.

January 26, 2026
Unprompted review
Title: Style & Shopping Tools logo

Reply from Title: Style & Shopping Tools

Dear Jill!
We’re really sorry to hear this and understand why the experience felt frustrating and disappointing.

We want to clarify that the subscription fee covers access to personalized styling and app features, while clothing purchases are always optional and priced by our retail partners. That said, we know pricing transparency is important, and we regret that expectations weren’t clear.

We take feedback like this seriously and would appreciate the chance to review your experience in more detail. Please contact us at customer.care@title-app.co so we can address your concerns directly.

Kind regards,
TITLE Team

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