TJ's E-Cigarettes Reviews 2,463

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, often highlighting its speed and efficiency, with many appreciating the same-day delivery option. People find the ordering process straightforward and the website user-friendly. Consumers are also very satisfied with the quality of the products and the overall excellent service provided by the company. The staff is frequently mentioned for being helpful and polite, contributing to a positive experience for many.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast and prompt delivery... See more

Order

Users describe positive interactions with order. Many customers praise the convenience and ease of online... See more

Product

Clients share positive opinions on product quality and delivery. Customers consistently praise the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the fact you can order before 11am and have everything delivered that day. As far as I'm concerned that is service above and beyond. TJ's E cigarettes is a company that looks after it's custome... See more

Rated 5 out of 5 stars

The web site is easy to navigate around and the same day home delivery service is excellent. Since my 2 local stores had to close I find it convenient to just have my orders delivered.

Rated 5 out of 5 stars

Christmas is coming I'm already getting fat But great service from TJ's You can't beat that Right throughout the whole year They always bring good cheer Order in the morning, by lunchtime it's... See more

Rated 5 out of 5 stars

Absolutely wonderful... I put my order in at 10.45am and it was delivered by 11.50am...fantastic service. (But I didn't get a little sweetie..lol ..)


Company details

  1. Electronic Cigarette Store

Written by the company

E-Cig and E-Liquid shops located in Chatham, Sheerness, Gillingham, Maidstone, Milton, Gravesend, Margate, Canterbury, Sittingbourne, Strood, with all of our products available on our easy to use website. We wont be beaten on price!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 3 out of 5 stars

it was good fast delivery

it was good fast delivery, although they had forgotten 2 items but they were delivered on a later date.

June 30, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you for your positive feedback! We're glad to hear that you experienced fast delivery. We apologize for the oversight with the two items but appreciate your understanding as they were delivered later.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great products. Have used both online and in store and always have a good experience. Knowledgeable staff if you need help as a beginner.

May 22, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you for the glowing review! We're thrilled to hear that you've had great experiences both online and in-store. Our knowledgeable staff is always here to help, especially for beginners like yourself. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

great 👍

fast postage and everything was all there and in good condition

May 21, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

We're thrilled to hear that your order arrived quickly and in great condition! We like to think of our shipping team as the Flash of the retail world - speedy and always on point. Thanks for shopping with us!

Rated 5 out of 5 stars

Excellent service,

Excellent service,

May 22, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you for the kind words! We're thrilled to hear you had an excellent experience with us.

Rated 5 out of 5 stars

Great Service

Really quick and easy, will use again

May 17, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Quick and easy is our middle name! Thank you for the 5 stars

Rated 1 out of 5 stars

Same crap vape stores

Same crap vape stores from several years ago. Uneducated, young teens staff the shops (probably to pay them minimum wage) all they want to do is make a sale rather than cater to your specific needs.

Limited stock and overpriced.
Small stores with very limited stock. Most items can be found for £10 to £20 cheaper elsewhere.

I suppose it's OK if you need something that day, but seriously, you'll find better info and also cheaper items online.

Not a great store for a new user.

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Lying about price match

This shop proudly have a sign, where they stating that they will do price match + discount. Came to the shop in Gillingham today and asked if they can do price match for me - but apparently they can do price much not with every shop, but only with the shop who doing purely Vapes (on their sign which telling that we will price match you there is absolutely no info that we only doing price match for shops who only selling vapes and nothing more). Gillingham branch

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

So happy to find the coils

So happy to find the coils. Dispatched and arrived quickly.

April 8, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

We're thrilled you found the coils quickly! Our dispatch team is on fire! Thanks for the 5-star rating.

Rated 5 out of 5 stars

Ordered bank holiday weekend (Sunday)…

Ordered bank holiday weekend (Sunday) arrived bank holiday Monday 5*

March 31, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Well, well, well! Sounds like we hit the jackpot with that speedy delivery on a bank holiday weekend! Thanks for the 5-star review - we're thrilled to have made your day even better.

Rated 5 out of 5 stars

Fantastic service and always happy to…

Fantastic service and always happy to help with questions I won’t shop anywhere else ❤️❤️❤️❤️

March 27, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

We're thrilled to hear you're enjoying our fantastic service! We're always here to help with any questions you may have. Thanks for your loyalty, we truly appreciate it! Happy shopping!

Rated 5 out of 5 stars

Great products and fast

Great products and fast, fuss free delivery. Thank you.

March 19, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

We're thrilled you love our products and speedy delivery! We'll keep up the good work to ensure you always have a great experience with us. Thanks for choosing us!

Rated 5 out of 5 stars

Super service as usual

Super service as usual. Thanks.

March 17, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thanks for the kind words! We strive to provide super service every time. Your 5-star rating means the world to us.

Rated 5 out of 5 stars

Everyone I have spoken to has been…

Everyone I have spoken to has been helpful and knowledgeable.

March 11, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

Thank you for the 5 stars and kind words! We're thrilled to hear that our team was able to assist you. We pride ourselves on providing helpful and knowledgeable service. Let us know if there's anything else we can do for you!

Rated 5 out of 5 stars

Prompt delivery.

March 3, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

We're like Santa's elves, but with faster delivery! Thanks for the 5-star rating, we appreciate your support! Happy shopping with us!

Rated 5 out of 5 stars

Good prices and fast delivery

Good prices and fast delivery

February 22, 2024
TJ's E-Cigarettes logo

Reply from TJ's E-Cigarettes

What more could you ever want from ordering online ;) Thank you for the five star review!

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