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TMC Fine Jewellers  Reviews 

274
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff for being exceptionally helpful, patient, and deeply knowledgeable during their in-person showroom consultations. Many visitors note that the stunning custom jewelry pieces and the thoughtful, regular updates provided throughout the manufacturing journey make the entire process truly wonderful and memorable. However, some customers also noted occasional issues with staff rushing appointments or using disappointing communication methods. A small group of people felt that certain interactions lacked a warm, personal touch, while others experienced unnecessary frustration regarding delivery arrangements for special surprise moments.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being exceptionally helpful,... See more

Product

Customers report extremely positive experiences with the product, expressing deep satisfaction with their... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a relaxed, luxurious, and stress-free... See more

Service

People report overwhelmingly positive experiences with the luxury service provided during consultations.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jasmin was so lovely and accomodating. She patiently took us through all of the options that would match my engagement ring, and helped me visualise a bespoke design. Her service was fantastic -... See more

Rated 5 out of 5 stars

We attended the TMC pop up in Adelaide and fell in love with the range and the customer service was amazing! We finally decided to lock in my new engagement ring and the whole experience was wonderful... See more

Company replied

Rated 5 out of 5 stars

Can’t thank TMC enough. We got our wedding rings made & the team there were patient talking through every little details and showing us different examples to ensure we got the perfect ring. Can’t reco... See more

Rated 5 out of 5 stars

Rachelle was absolutely wonderful! She made me feel so comfortable and was just as excited as I was throughout the whole process. She really made such a difference and I would recommend her and TMC to... See more

Company replied


Company details

  1. Jeweler
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Store

About TMC Fine Jewellers

Written by the company

At TMC Fine Jewellers®, we specialise in lab-grown diamond and moissanite engagement rings, fine jewellery and ceremonial rings. Founded in 2020 by husband and wife, Tom and Makayla, TMC Fine Jewellers® (formerly The Moissanite Company) is rooted in bespoke craftsmanship, ethical innovation, and attainable luxury. Every piece is meticulously crafted in Australia, for your forever.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

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4.9

All reviews

(274)

272 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Rings

I got my engagement ring and my Husband and I both got our wedding bands from TMC Fine Jewllers and we could not be more happy with them and the experience we had! I had two appointments in Paddington and we had great experiences both times. We ended up custom making my ring inspired by the Saphira which I’m obsessed with! They were also very accommodating and helpful in getting our rings to us with a quick turn around in time for our special day.

May 20, 2026
Rated 5 out of 5 stars

Highly Recomended

Welcomed us warmly, and looked after us very well. Very friendly staff who wanted to see me happy with the finished ring. Special thanks to Emili for all her help!
Great Aussie company, highly recommend!

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and Well Organised Ring Appointment

We had a really positive experience during our ceremonial wedding ring try on appointment. The process was smooth, well organised, and gave us the opportunity to properly explore different styles and options without feeling rushed. Our consultant was polite and professional throughout the appointment, and we really appreciated being able to get quotes for our favourite rings on the day, as well as having the opportunity to take photos to look back on while making our decision.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible experience with Alexis

Absolutely incredible experience with TMC Jewellers thanks to Alexis! From the moment we walked in, Alexis went above and beyond to help us. Her knowledge, patience, and genuine care made the whole process so easy and enjoyable. Nothing was too much trouble, and she made us feel so comfortable and confident with our decisions. The customer service was outstanding and the attention to detail was second to none. We are beyond happy with everything and can’t recommend Alexis and TMC Jewellers highly enough. Thank you for making such a special experience even more memorable!

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

My experience at TMC Fine Jewellers in Armadale was the best experience ever!

My experience at TMC Fine Jewellers in Armadale is more than I could have ever wanted. It was so nice and intimate. All answers were questioned and staff listened so well to what I like and got to try as many styles as I like. Never felt rushed and had the most incredible time and leaving with my dream design. Service was incredible!! Had the most beautiful morning.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

the in person consultation was incredible in the show room, we were able to chat and try on anything! the team are super friendly, knowledgeable and we felt no pressure at all. would highly recommend!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Ceremonial Ring Consultation

My husband and I came in to try on wedding rings and had such a beautiful experience thanks to Jasmin and Emili. They were both incredibly knowledgeable, patient, and made us feel completely comfortable throughout the whole process. We never felt rushed and they really took the time to help us find the right rings for us.

We had visited another jewellery store beforehand, but this experience honestly did not compare. Thank you again Jasmin and Emili for making this such a special moment for us!

May 9, 2026
Unprompted review

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