I booked a 2+1 unit for an event in June this year back in September last year . I paid the requested deposit. Last week they called to say that could no longer honour the booking as a large cont... See more
Company replied
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See what reviewers are saying
Thanks so much to Toilets+ You responded very promptly to my call and gave me an excellent quote that beat all of the other four quotes I received. You had lots of understanding about my delay in payi... See more
toilets+ have been fantastic they always turn up when they say they will and do a fantastic job. We have an unstaffed site which requires getting in via padlocked gates. This is not an issue for To... See more
Company replied
We had builders coming and going for months. Small firms do not see the need to provide their own loo! Toilets+ sorted us out nicely. Delivered promptly, serviced regularly and collected speedily w... See more
Company replied
Company details
- Portable Toilet Supplier
- Building Equipment Hire Service
- Construction Company
- Construction Equipment Supplier
- Party Equipment Rental Service
- Septic System Service
Written by the company
Trusted toilet hire company with over 30 years experience delivering portable toilets and luxury toilet trailers to South, East & Central England. Get a free quote and book online.
Contact info
32 London Road , NR18 9JD, Wymondham, United Kingdom
- 0800 606100
- info@toilets.co.uk
- toilets.co.uk
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booking was straightforward
Booking was straightforward. Delivered on the appointed day everything happened as planned.Thank you.
August 1, 2024
Reply from Toilets+
Thank you Roy for your 5* review!
Solved our problem nicely.
We had builders coming and going for months. Small firms do not see the need to provide their own loo! Toilets+ sorted us out nicely. Delivered promptly, serviced regularly and collected speedily when builders finally finished. Pricing was very fair indeed.
August 1, 2024
Reply from Toilets+
Thank you for taking the time to give us great feedback and a 5* review Paul!
They delivered and collected on time
They delivered and collected on time. The toilets were spotless. Very efficient company.
July 31, 2024
Reply from Toilets+
Thanks for the great 5* review Bernard!
Paid for a 1 off service
Paid for a 1 off service , only received a pump out and half bucket of water , when called to ask why what I paid for had not been done they stated that there was a misunderstanding between myself and the service engineer, especially considering the price I paid compared with other companies. Very disappointed no partial refund or anything offerd on what I didn't receive disgraceful
July 30, 2024
Reply from Toilets+
Thank you for taking the time to leave us a review.
Our one off services of other people’s units consist of removing the effluent, replenishing the water and chemical and leaving toilet rolls, and it is not uncommon for our customers to request that we only empty the tank and they replenish this themselves. When our service driver was advised not add any chemical by yourself when on site, they emptied the tank and added the water only.
We are sorry that you feel that you did not receive the service that you paid for on this occasion.
GREAT COMPANY TO DEAL WITH USED THEM…
GREAT COMPANY TO DEAL WITH USED THEM BEFORE VERY EASY TO SET UP VERY PROFESSIONAL AND ALWAYS HELPFUL.
July 30, 2024
Reply from Toilets+
Thanks for the great 5* review Tracy, we hope to support you again in the future!
Woolpit CC
The unit hired was similar to those hired in previous years for our event and had no issues previously serving similar numbers. However this year having been told we did not need to top up with water we had to do so. The unit then became flooded and full so had to shut down the toilets half way through the day causing great inconvenience.
July 24, 2024
Reply from Toilets+
Thank you for taking time to leave us a review.
When discussing the issue with our Luxury & Events Coordinator, you mentioned that there were 200 more people at the event this year than last year. We do our best to advise on how many toilets/units people require for their events, but if more people attend than expected or in previous years, or the luxury trailer is used more than the other units on site, as with any self contained portable toilet they can become full.
Based on the information that was provided at the point of order and given that the same unit had been supplied without issue for this event two years running, there was no reason to believe that it would not be adequate for this year’s event.
We are sorry to hear that these unfortunate and unforseen circumstances caused inconvenience at your event.
Toilets delivered when expected and…
Toilets delivered when expected and arrived clean will toilet roll. Good advice on siting in the shade as it was a hot weekend. Collection was more tricky as it wasn’t clear which day collection was due
July 29, 2024
Reply from Toilets+
Thank you for your 4* review Ian, we are pleased to hear that you were happy with our toilets! We don’t normal nominate a collection date, however if you use us again in the future please mention when booking you would like to be informed when collection will be and we will do our best to let you know.
Reply from Toilets+
Thanks for the 5* review!
Excellent service from Toilets+ Highly recommended!
Thank you Toilets+ for your super efficient service. You were super helpful to us and the toilet that was supplied was high quality and very clean. Highly recommend this company. Brilliant customer service. Brilliant products. Delivered what they said they would and when they said they would! Thank you!
July 20, 2024
Reply from Toilets+
Thank you for your 5* review Thoko - we really appreciate you taking the time to send us your great feedback!
Reply from Toilets+
Thanks for the 5* review Sheila!
Reply from Toilets+
Thanks for the 5 star review RAM Construction!
GOOD VALUE FOR MONEY
Toilets always delivered and collected on time. Service (cleaning) sometimes not very good.........
July 19, 2024
Reply from Toilets+
Thank you for your review and your feedback. If you are not happy with servicing in the future please let us know and we will look into it for you.
Single toilet for works barbecue for…
Single toilet for works barbecue for 100 people in a field in the New forest. Great communication about delivery and collection. This was the cheapest price available. Would definitely use this company again.
July 17, 2024
Reply from Toilets+
Thanks for your feedback and your 5* review Michael, we hope to support you again!
Reply from Toilets+
Thanks for the 5* review!
Would rent from them again! Brilliant for weddings and parties
Professional, reliable and effective! I would definitely use this company again. Rented an accessibility toilet for my wedding and I had no regrets. Thanks you!!
July 17, 2024
Reply from Toilets+
Thank you for your great 5* review Adelle, we appreciate your feedback and are pleased to hear it all went well!
Very communicative and friendly
Very communicative and friendly. Good service, always deliver on time
July 15, 2024
Reply from Toilets+
Thanks for the 5* review!
100% recommend
Efficient delivery and collection, easy to deal with the company, absolutely no issues at all and would 100% recommend
July 17, 2024
Reply from Toilets+
Thanks for the great 5* review Kate, we appreciate your feedback and your recommendation!
Reply from Toilets+
Thank you for your 5* review Mick!
Customer services were very helpful
Customer services were very helpful. Toilets arrived in good time and were a good standard. They were able to help when we had a slight problem (fault was ours not theirs). Only change I'd like to see is a confirmation on collection day, we were not able to specify the preferred collection day.
July 8, 2024
Reply from Toilets+
Thank you for your great 5* review Claire! We are sorry that we don’t generally specify a collection day, we try as much as possible if given enough notice, but sometimes circumstances work against us.
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