The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin rega... See more
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See what reviewers are saying
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a... See more
Great product and fast delivery. Was worried it wouldn’t arrive in time for an urgent job but it did! Quick communication from Kevin when contacted about invoice. Have used before and will contin... See more
I have incorrect bits in the two kits & missing instructions in one for a pulley extractor, I have left voice messages as the phone goes to answer phone & emailed my complaint with pictures on both... See more
Company details
Written by the company
ToolBuyer.co.uk is a trusted UK tool supplier offering over 8,000 quality products for trade professionals and DIY users. Operated by First Point Midlands Ltd, we stock leading brands such as Neilsen Tools, Silverline and more — all at competitive prices. Our range includes hand tools, power tool accessories, automotive, plumbing, and workshop essentials, with fast UK delivery options and reliable customer service. Every order is carefully packed and dispatched from our UK warehouse, ensuring customers receive great value and dependable quality. With thousands of verified sales and positive reviews across eBay and our website, ToolBuyer has become a go-to choice for mechanics, engineers, and home users alike. We pride ourselves on honest pricing, fast shipping, and excellent after-sales support. Visit www.toolbuyer.co.uk to explore our full range and see why so many customers trust ToolBuyer for their tools.
Contact info
52A Lichfield Road, WS8 6HT, Walsall, United Kingdom
- 0333 5333 400
- sales@toolbuyer.co.uk
- toolbuyer.co.uk
4.1
Great
100 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I had no issues whatsoever
I had no issues whatsoever, just what you want when ordering online, price and quality were good.would use again
July 27, 2025
Returns
I wanted to return an item but I have had no response.
Poor service. I won’t be using this seller again.
July 10, 2025
Quality supply.
A great trade organisation offering good practible products at affordable prices mailing to all parts of the UK on time.
July 4, 2025
Quick Delivery
Quick Delivery, easy ordering process. My delivery arrived on time and as expected.
July 3, 2025
GOOD SERVICE
May 9, 2025
The drill bits I ordered came very…
The drill bits I ordered came very quickly, especially so as they were sent by free second class delivery. They were exactly as described and ordered, and good value.
May 10, 2025
The first shipment was resent to the…
The first shipment was resent to the seller by Royal Mail. Kevin responded very quickly and sent the order again and I received it a few days later. He followed up on how everything went. Top service, thank you my best recommendation
May 12, 2025
I was sold a misrepresented item.
I ordered a 5lb hammer and was sent a 2kg or 4.4lb one. 3 emails later and company said they were looking into it. I heard nothing else. Obviously too heavy to pay expense of sending back. Not impressed.
April 21, 2025
Paid for next day delivery but didn’t…
Paid for next day delivery but didn’t get it. Ordered it Friday received it the following Wednesday. Not impressed so got ripped off on the post. Didn’t reply to two emails I sent & when you call them there’s nobody to take your call. You leave a message & nobody calls you back. Product was good when it finally arrived. I would not recommend this company to anyone.
May 2, 2025
Mwah Service
I bought a replacement part for a Joseph Joseph bin. The site is not very clear about the actual sending costs (in this case: since it was shipped for the UK, import duties apply) upfront. The site also lacks actual instructions or video's on how to mount the replacement part.
April 15, 2025
Fast delivery well packaged good deal .
March 17, 2025
Easy to order arrived on time it was as…
Easy to order arrived on time it was as describedA1
March 16, 2025
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