The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin rega... See more
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See what reviewers are saying
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a... See more
Great product and fast delivery. Was worried it wouldn’t arrive in time for an urgent job but it did! Quick communication from Kevin when contacted about invoice. Have used before and will contin... See more
I have incorrect bits in the two kits & missing instructions in one for a pulley extractor, I have left voice messages as the phone goes to answer phone & emailed my complaint with pictures on both... See more
Company details
Written by the company
ToolBuyer.co.uk is a trusted UK tool supplier offering over 8,000 quality products for trade professionals and DIY users. Operated by First Point Midlands Ltd, we stock leading brands such as Neilsen Tools, Silverline and more — all at competitive prices. Our range includes hand tools, power tool accessories, automotive, plumbing, and workshop essentials, with fast UK delivery options and reliable customer service. Every order is carefully packed and dispatched from our UK warehouse, ensuring customers receive great value and dependable quality. With thousands of verified sales and positive reviews across eBay and our website, ToolBuyer has become a go-to choice for mechanics, engineers, and home users alike. We pride ourselves on honest pricing, fast shipping, and excellent after-sales support. Visit www.toolbuyer.co.uk to explore our full range and see why so many customers trust ToolBuyer for their tools.
Contact info
52A Lichfield Road, WS8 6HT, Walsall, United Kingdom
- 0333 5333 400
- sales@toolbuyer.co.uk
- toolbuyer.co.uk
4.1
Great
101 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered two floor scrapers they arrived…
Ordered two floor scrapers they arrived within two days well packed. Fantastic quality and excellent customer service
May 2, 2024
Unprompted review
Prompt delivery of product as advertised
April 27, 2024
A fast response to my damaged goods
A fast response to my damaged goods, will recommend to anyone, thank you Kevin
May 3, 2024
Good value for money.
April 27, 2024
Quality.
Arrived in good time and was very well packed. Robust build and does the job. Very pleased and if I need further items will certainly consider your firm first. Thankyou.
April 21, 2024
Very good information at hand,chose…
Very good information at hand,chose free mail delivery and received my order 3 days after ordering haven't used the tools yet but look good quality for the price
April 17, 2024
Excellent delivery and comunication
Excellent delivery and comunication - thanks!!!
April 17, 2024
Unprompted review
Great customer service
I would definitely recommend this company, i called for some help on buying jet wash, a kind helpful man answered the call, he helped me choose the right jet wash and knew what he was talking about, and gave me options on delivery of item. I got my jet wash within three days, works great and the quality is great.
March 29, 2024
Unprompted review
Happy with purchase.
March 30, 2024
Replacement part
Unfortunately a small part of kit snapped on first use, however company replaced it without any problems. Would definitely use them again 5 star service
March 28, 2024
Unprompted review
Nice light mobile stool
Cool little mobile stool and as light as I was hoping for as made of plastic.
March 20, 2024
The product is of good quality and corresponds to the description
The product is of good quality and corresponds to the description. The order was quickly shipped and arrived in Israel very quickly and well packaged. The seller answered questions promptly and completely.
Excellent service, I recommend it!
March 22, 2024
Unprompted review
great to deal with
great to deal with, nothing was too much trouble.
will be buying again from Toolbuyer
March 20, 2024
Unprompted review
No item, no response - avoid
Item was ordered 25/9/23 - never arrived and no response to my several emails spread over the months since asking about this order status
September 25, 2023
Unprompted review
No delivery, no refund, no contact!!!!
Ordered a clamp, given estimated delivery of 15/6, still not arrived. They replied to my 1st email chasing item, nothing since, no goods, no contact, no refund! Onbuy have contacted 3x no reply! Diabolical from start to finish!
June 15, 2023
Unprompted review
did not get what I ordered
ordered an item....received something completely different....initially appeared helpful, but after providing all the proofs of purchase they asked for, they stopped communicating with me. Will never order anything from these fools again.
February 24, 2022
Unprompted review
Didnt recieve item's
Didnt recieve item's, tried ringing numerous times,only email then fobbed off and ignored.
December 7, 2021
Unprompted review
Do not shop here
Ordered from this website, seemed legit good price. Paid for next day, received a confirmation email then heard nothing. No response on live chat, email, online form or phone. Thankfully I have paid with PayPal so have opened a claim but a lot of stress and hassle. Appears fraudulent, I would not recommend.
September 17, 2021
Unprompted review
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