Toollineuk Reviews 

372
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

We bought a set of ladders from this company for specific job. Received dispatch email 3 days after purchase which said 10 day delivery. After looking on website it mentions only on th... See more

Rated 1 out of 5 stars

Took nearly two weeks to arrive I rang them they said it would be here Tuesday didn't arrive while Friday that no good to me

Rated 1 out of 5 stars

The product I ordered was wrongly advertised and is useless for my work. I emailed twice to cancel the order with no reply. 2 weeks later the package turns up at my house that I have to pay to return... See more

Rated 1 out of 5 stars

Ordered a ladder just shy of a week ago and still haven't received a dispatch email.

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1.1

Bad

TrustScore 1 out of 5

372 reviews

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1.1

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(372)

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Rated 5 out of 5 stars

Triple extension ladder

This ladder is the cheapest on the market by a long way could not believe it, great quality product delivered quickly and I'm delighted.

August 2, 2015
Unprompted review
Rated 4 out of 5 stars

Excellent experience

I was at first a little worried about ordering based on a couple of reviews that told of long delivery times. For me this was not a problem, delivery was good, taking less than 1 working week from date of placing the order and being shipped by Royal Mail. Yes we would all like instant delivery, but for me, a few days is fine.
After much searching online, the cost of the items ordered was the best I could find. And a good selection aavailable. All items arrived in a single, well padded package.
Overall all I was very pleased with the service and will certainly reccomend and use Toollineuk again.
If you ask, 'why only 4 stars', well I beleive that in anything, there is always room to improve. Maybe free standard delivery.

July 29, 2015
Unprompted review
Rated 4 out of 5 stars

Ladders

Good product and delivery in 4 working days. Was the cheapest on the internet. Would of been 5 Stars had they used a courier that was able to provide a delivery date. This was critical for me as the ladders would not of fit in any of my cars if I missed delivery and had to go to the couriers depot. As a result I had to work at home for two days waiting for delivery, something I am lucky enough to be able to do. Others may need to book days off which would remove the benifit of the cheap price.

Toolline - Please get better couriers! most couriers are now able to provide delivery dates enabling buyers to make plans, yours (Royal Mail) did not, I was not even provided a tracking number.

Toolline have since informed me they are able to provide tracking details and delivery date if you contact them after purchasing

July 29, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

easy smooth transaction on online, web site easy to navigate. goods coms from toolineuk ,the only issue i had was the item took a long to arrive

July 21, 2015
Unprompted review
Rated 5 out of 5 stars

Ladders

Ordered ladders on line. Requested specific dates for delivery and they kept to these. Kept me informed by e-mail. Good price and free delivery! Very pleased with everything.

March 4, 2015
Unprompted review
Rated 5 out of 5 stars

A very good experience

Having compared prices on the web, and perused customer reviews, I ordered a Bosch PWB600 Workbench from Tool Line. The product was exactly what it purported to be, a light and easy to erect workbench that (subject to further testing) appears to be stable on a flat surface. I was happy to pass on my heavy and awkward old Black & Decker Workmate, which is still going strong, to my son. I found the supplier to be top notch since I was kept in the picture by automated e-mails confirming the order and advising of despatch etc. It arrived postage free within 48 hours of order, but be careful to factor in VAT when considering the price.

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

First use of Tool line very good!

I used Toolline for the first time last week as they seemed to be the only people displaying the tools I needed. Delivered in 2 days and exactly what i needed at a very good price. thank you

February 23, 2015
Unprompted review
Rated 2 out of 5 stars

Dead slow shipping

Prices are very good, some of them are really unbeatable. However, it takes 2 to 3 business days if not more before they even ship your order out. This is unacceptable in our high-tech era. Fix this and I'll give 5 stars.

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

Very good service

Price was cheapest on the Internet, delivery extremely quick and exactly when advertised. Can't say any better than that! Very happy customer

February 22, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent price and service

I purchased a set of ladders which were £60 cheaper than screw fix even with 10% off. They arrived well in advance of the estimated delivery date and the delivery driver ensured they were safe even though I was not present. Superb sevice and price highly recommend.

February 21, 2015
Unprompted review

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