Top China Travel Reviews 

102
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional organization and seamless execution of their trips, highlighting the company's efficiency in planning complex itineraries and managing all logistics. Many people appreciate the highly professional, knowledgeable, and friendly guides and drivers who provide personalized attention, ensuring a stress-free and enjoyable journey while exploring diverse and unforgettable destinations. Reviewers frequently commend the tailored experiences and the company's ability to effectively resolve any issues promptly, making travel easy even for solo adventurers or those with specific needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting guides and drivers as... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient organization and... See more

Holidays

Consumers find holidays to be positive, with many reviewers reporting amazing, wonderful, and carefree trips.... See more

Location

Customers had positive experiences with location, highlighting a wide range of destinations visited across... See more

User experience

Clients share positive opinions on user experience, consistently describing it as seamless and hassle-free.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are travelling with TCT first time and currently we are staying in Beijing. Everything is well organised (for now definitely),from booking till meeting in aeroport. Our Beijing tour guide Allen i... See more

Rated 4 out of 5 stars

I went to Beijing and Shanghai. The guides both meet me at the airport and the train station. I was able to explore as much as possible both cities despite my limited days in the country. I was ab... See more

Rated 5 out of 5 stars

We had a 3 city trip combined with one person having a different itinerary to the 3 other ones. Each of us had a fabulous time. Everything was perfectly organized from the fantastic French speaking gu... See more

Rated 5 out of 5 stars

Amelie planned my 5-day-itinerary in Zhangjiajie. She was really patient and organised everything I wished for. Johnny was my tour guide. He showed me the Avatar Mountains, the Glass Bridge and Tia... See more


Company details

  1. Travel Agency

Information provided by various external sources

TopChinaTravel! We are one of the largest online travel agencies based on China. As an inbound China travel brand of China International Travel Service Guilin Co., Ltd, TopChinaTravel offers professional travel services to those who travel to China with TCT, aiming at creating ever-lasting memories of China for them. Over 50 years of professional service has earned us a strong reputation for our knowledge, experience, efficiency and integrity, and also has made us one of the foremost wholesalers of high-quality China in-bound tours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.5

All reviews

(102)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

China Tour - TCT

I’ve been on a china tour recently using Top China Travel (TCT) to plan the trip. I trusted TCT to provide the services I expected but was disappointed from the beginning to the end of our trip. TCT was responsible for organizing 3 speed train rides and an internal flight. Out of the 3 train rides, they goofed on 2. One of the train schedule was changed from the agreed schedule at least 4 days prior to departure but nobody notified me and I learned it by pure coincidence. Furthermore, on the last part of the tour, TCT forgot to forward the train ticket, and I have to remind them on the eve of my departure.

On Day 1 of the tour in Beijing, the guide told the group that he will not be able to take the group to Tiannamen Square. The whole group was upset, and we pushed hard so he finally took us to the square. I find it frustrating that we have to negotiate with the guide when the schedule was agreed before. Furthermore, the same guide tried to get us to pay for the boat ride at the Forbidden city while all along was included in the package we bought. So fellow travelers, read your material carefully and make sure you don't pay extras. All this was very suspicious.

We were 4 friends travelling and we have created a WhatsApp group chat with our contact at TCT so that we can communicate better. During our trip, our contact from TCT received a complaint from one of the other fellow travelers. A copy of the complaint identifying the traveler’s issue together with her personal contact was posted on our WhatsApp group chat. I find it unethical and unprofessional to forward this kind of information to other travelers.

Finally, be aware that the budget for lunch varies from 50 to 100Y per person. I personally received 50Y but some other lucky fellow travelers have received 70Y and 100Y. I heard you have to push for more, which unfortunately I did not do.

The information provided is truthful and factual. I’m looking forward to another trip but this time it will not be with TCT.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best Tour Experience - After Visiting 15 Countries

Our journey through Beijing was a masterpiece of planning and execution, thanks to the impeccable teamwork of our guide, Gerry and our driver, Kyle. Gerry made our trip the most memorable and engaging tour that we have ever had - this includes travel to 15 countries. While Gerry was the knowledgeable professor who fed our minds and spirits, Kyle was the steadfast guardian of our safety and our time. We must give special recognition to Kyle for his consummate skill and diligent professionalism. Navigating Beijing during and after Golden Week presents a formidable challenge with its severe traffic. Yet, for Kyle, this was an opportunity to demonstrate his mastery of the land. We never felt the stress of the traffic, because in his capable hands, we could put our hearts at ease knowing we were safe and would arrive at each destination with calm efficiency. His promptness each day was a sign of his deep respect for his duty and for us as guests and family.

This team brought great honor to Top China Travel.. We are profoundly grateful for their diligence and the immense effort they invested in our well-being, transforming our trip into a journey of comfort, wisdom, and absolute trust. They embody the very best of Chinese hospitality, and we offer them our deepest respect and most heartfelt recommendation.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

The best trio ever

The travel agent who managed our tour performed flawlessly, always answering questions and resolving problems immediately.
All tour guides of different cities were young, enthusiastic, and professional. They helped us with our luggages. One guide even escorted us to the high-speed train, and didn't leave until we were seated. His service was highly appreciated.

The 5-star hotels were comfortable and luxurious. Breakfast buffets are amazing. Their locations are all in the heart of busy tourist area where made it convenient for dining and shopping.

This was a carefree and enjoyable trip – our most pleasant trip ever.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful operator

Really helpful operator. Everything was made easy with this company. We recommend asking for Mr Wu the taxi driver in Chongqing- he knew all the spots to take pictures and really looked after us. Jane was a great guide in Chengdu also.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Dali china

Merry made a custom tour for me in dali, centering around going to tea plantation. Company did great work on setting up everything. I recommend them for any asia tour.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

We were very impressed with all aspects…

We were very impressed with all aspects of the organisation done by TCT. With particular attention to our special request for making sure we have a meal at an Indian restaurant daily. This worked very well and eased our concerns with respect to our meals.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

TOP travel experience

We had a 3 city trip combined with one person having a different itinerary to the 3 other ones. Each of us had a fabulous time. Everything was perfectly organized from the fantastic French speaking guides, the English inspecting ones, the drivers, the hotels, the visits, the tours... Amelie and her team shunned through all the challenges for the second time this year. Highly highly recommend!!!

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

5-day-itinerary in Zhangjiajie

Amelie planned my 5-day-itinerary in Zhangjiajie. She was really patient and organised everything I wished for.
Johnny was my tour guide. He showed me the Avatar Mountains, the Glass Bridge and Tianmen Mountain with my Personal Highlight, Heaven's door! He was really kind and we had a good communication in English. He was not only my tour guide, but my personal photographer as well, what I really appreciated 😀.
Can only recommand.
Carole

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

We had a most wonderful 10 day private…

We had a most wonderful 10 day private tour in China, organized by TCT.
We wen't from Shenzhen to Guilin, then to Yangshuo and Chengdu and onto Xi'an and Beijing. At every stop we were met by our guide and driver. All hotel, excursion and train tickets were booked for us. We had no stress organizing anything. The guides are very knowledgeable and could answer every question we had.
We wholeheartedly recommend TCT .

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant tours in 3 cities in China

Absolutely brilliant tours in 3 cities in China-Xi’an, Suzhou and Hangzhou. The trips were organised brilliantly and as we both went for personalised tours we got to see the attractions that we were most interested in. The tour guides collected us at the train stations and dropped us off to the hotels. Everything was pre-booked including bullet train ticket, hotels and attractions. All we had to do was turn up. The guides and their drivers were superb very knowledgeable and friendly. We got to do so and see so many things over 7 days and when we return we will definitely be using Top China Travel again. 100% perfect!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Memorable holiday in China with Top China Travels

I went with my wife to a number of key tourists spots, including the Great Wall and the Forbidden City in Beijing, as well as the to see the Terracotta Army in Xi'an and famous tea plantations and pagodas. The whole trip was very memorable, and we really enjoyed the bullet trains to various cities. All the guides were excellent: knowledgeable, friendly and helpful and good fun to be around. I highly recommend Top China Travels.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exploring China Solo—with a Little Help from Incredible Guides

My recent trip to China was truly unforgettable, and I owe so much of that to the incredible team at TCT, especially Merry, who organized every detail with such care and professionalism.

From the very beginning, Merry made the entire planning process feel effortless. She was responsive, thoughtful, and always attentive to what I needed. Thanks to her, every part of my journey was smooth and stress-free. I felt supported even before I arrived, and everything unfolded exactly as promised—if not better.

In Beijing, I had the pleasure of being guided by Garry, who was nothing short of amazing. He was incredibly knowledgeable and spoke excellent English, which made exploring the city so much more enjoyable. What really stood out was his attentiveness, he was always checking in, making sure I was comfortable, safe, and getting the most out of the experience. His kindness and flexibility set the tone for the entire trip.

In Xi’an, I was lucky to have Maison as my guide, and we hit it off right away. Being around the same age helped us connect on a more personal level, and he was just so easy to talk to. Maison was always accommodating, going out of his way, even outside his work hours, to make sure I was taken care of and enjoying an authentic experience. His knowledge and passion for his city really shone through, and I honestly felt like I was traveling with a friend.

In Shanghai, the final stop on my journey, I was welcomed by Philip, who was kind, patient, and knowledgeable, and he made the arrival feel smooth and easy. My tour guide in the city, Eileen, was just as wonderful. She was friendly, well-informed, and made sure I had a great time exploring all that Shanghai had to offer. It was the perfect way to wrap up the trip.

Looking back, I feel incredibly lucky to have been in such good hands with TCT. Every guide was outstanding in their own way, ensuring every moment was just right.

I wholeheartedly recommend all of them to anyone planning a trip to China. Thanks to this amazing team, what could have been just a vacation turned into something truly meaningful.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Beijing & Shanghai Trip

We recently returned from an incredible trip to Beijing and Shanghai, and choosing TCT China was one of the best decisions we made for our journey. Their attention to detail, professionalism, and personal touch made all the difference in creating a truly memorable experience.

Right from the start, our travel consultant, Hannah, was outstanding. She was responsive, informative, and proactive in helping us plan the perfect itinerary. Her thoughtful guidance before the trip ensured everything ran smoothly from the moment we arrived.

Once we arrived in Beijing, we were warmly welcomed by our local guide, Randy, who was not only knowledgeable and passionate about Chinese history and culture, but also very attentive to our needs and pace. He brought the sights of Beijing to life with fascinating stories and insights, whether we were exploring the Great Wall, the Forbidden City, or enjoying authentic local cuisine.

In Shanghai, we were equally impressed by our guide, William, who brought a modern and cultural perspective to the city. He was personable, well-organized, and made sure we had a balanced experience — from the historical charm of Yu Garden to the vibrant skyline of The Bund. William made navigating this bustling metropolis feel effortless and enjoyable.

The coordination and professionalism of the TCT China team made the entire trip smooth, enriching, and memorable. If you're planning to visit China, I wholeheartedly recommend choosing TCT China for a stress-free, insightful, and personalized travel experience.

Thank you, Hannah, Randy, and William — you truly made our trip special!

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless, Personalized Tour of China – A Truly Unforgettable Experience with TCT!

My wife and I recently returned from an unforgettable private tour across four cities in China, and our experience with TCT Tour Company exceeded all expectations. From start to finish, everything was impeccably organized—smooth, professional, and clearly planned with great care.

A sincere thank you to Tracy, our outstanding tour coordinator, whose prompt responses, attention to detail, and dedication ensured that our journey was not only stress-free but truly special. She was incredibly quick to answer our questions and always made us feel supported throughout the planning process.

We’re also deeply grateful to our fantastic local guides—Judy, Sherry, Stephanie, and Karen—whose professionalism, knowledge, kindness, and personalized approach made each city come alive for us.

Their warm welcome and thoughtful gestures elevated the entire trip, transforming it from a wonderful vacation into something truly exceptional.

Thank you, TCT, for giving us memories we’ll treasure forever!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and reliable travel agency

As part of our individual trip to China in May 2025, we asked Top China Travel to organize two excursions and airport transport at Guilin and to buy flights we were not able to do by ourselves.
Specifically, we asked for a pick-up at the airport in Giulin with transfer to the hotel, then the next day the excursion with only an English-speaking driver to the rice fields of Longi, and for the last day the cruise on the Li River, go up to Xianggong Mountain and drop-off at the airport.
The travel consultant Merry from Top China Travel was very attentive to our requests from the beginning, she gave us useful advice and showed a lot of patience and professionalism in answering promptly our questions. From the beginning we had the impression that TCT was a serious and reliable travel agency.
We are very satisfied with the services provided by TCT. Everyone showed professionalism and seriousness. Our stay went in the best possible way and without a hitch. The driver proved to be up to the task, very attentive and thoughtful.
I recommend this travel agency to anyone who wants to see China in private without having to worry about the many practical and logistical aspects that an individual trip to China entails. Many thanks to Top China Travel.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Chongqing-Zhangjiajie-Fenghung-Furong-Guangzhou

[Private Tour] The Somerset Yangtze River in Chongqing boasted views overlooking the iconic Yangtze River. The apartment-like room was incredibly impressive, offering a full kitchen, separate dining and living areas, a comfortable bedroom with a walk-in wardrobe, and even convenient amenities like a washer, oven, and induction hob. Somerset location was rather off (45 – 60 mins walk one way) from the Raffles City Chongqing and longer walk to Hongya Cave.
The provision of a luxurious EV sedan truly enhanced our exploration of the city outskirts, ancient towns, and the stunning Dazu and Baoding. A special thank you to our Chongqing guide, Roy, who was exceptionally helpful and accommodating. He readily took us to the places we wished to see and offered insightful recommendations for our free time within the city. Roy's deep knowledge of Chongqing's culture and history, shared through fascinating stories of its past and present development, truly enriched our experience.
Moving on to Zhangjiajie, we were warmly greeted at the railway station by Rita. Her enthusiasm for showing us around was immediately apparent. The National Scenic Spot Sunshine Resort Hotel was clean and well-maintained, and its large gardens effectively shielded us from any traffic noise despite its location.
Rita went above and beyond to ensure we had the best possible experience in Zhangjiajie. We were so grateful for her flexibility in rearranging our itinerary due to the rain, allowing us to visit the breathtaking Yuanjiajie and Tianzi Mountains on clearer days. Her proactive communication, constantly checking our preferences and offering alternatives, was much appreciated. The lunch locations she selected in Zhangjiajie, Furong, and Fenghuang were outstanding, each offering stunning scenic views of mountains, rivers, waterfalls, and lakes.
A truly memorable moment was Rita's thoughtful arrangement of a birthday cake upon our arrival at the incredibly scenic Tusi Xuanfu Furong hotel, which overlooks the ancient town built on top of the waterfall. Rita's knowledge extended beyond the landscapes; she also shared captivating historical and cultural insights into the ancient towns and the Southern Great Wall of China.
While our hotel in Guangzhou, the Ausotel Smart, was a bit compact, its location was convenient. Exploring the fascinating maze-like alleyways of Shipai Village right behind the hotel was an unexpected highlight.
Overall, the entire itinerary was well-organized and coordinated by Tracy, who was always reachable and promptly addressed our needs. Given our last-minute booking, Tracy's smooth handling of the arrangements and our special request (High Speed Rail Class) was truly commendable. We look forward to working with her again on future trips.
In hindsight, having a hotel with a washer during our final days in Guangzhou would have been beneficial after our 13-day journey.
Thank you again to Roy and Rita for their exceptional guidance and for making our trip so enjoyable and memorable!" Thank you Tracy for making this possible. Thank you TCT.

March 24, 2025
Rated 5 out of 5 stars

This was our second 21-day trip to…

This was our second 21-day trip to China organized by TCT and Tracy, our incredible travel manager. Each detail of our different stops worked beautifully and we learned a great deal as we went along. Starting with our initial ideas of places to visit, Tracy was entirely responsive and understood our travel style and goals (history, culture, people). We hope to visit additional locations in the future, if possible. Thanks so much to Tracy and TCT.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Young Family of 4 dream trip to China

A great family trip to China was planned by Kelly in TCT. All the places we wanted to go to were included with advice on extras we didn’t know about. Guides and vehicles are all top class. Hotels are great, one was a little far out but it didn’t matter due to driver being available. We travelled to Beijing, Xi’an, Chengdu, Zhangjiajie and Shanghai. TCT arranged all internal travel on trains and plane and in every city someone was there to meet us. We had no lost time, maximised our 13 day trip and got to experience China for the first time. We will return and I wouldn’t hesitate to use TCT again.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

I have been to chaina on eleven days…

I have been to chaina on eleven days package tour in the month of April 2025. My allocated tour manager was very good and her guidance in finalizing the tour package was very helpful. We were 14 in the group tour and the guides we had were excellent except in one place at terracotta . It is mainly due the crowds at the that place and the guides carelessness and attitude.
The restaurants we were taken for lunch was high quality and very hygienic environment.
The TCT has fulfilled all the needed services as per the package and I do not hesitate to take another tour with TCt.kishan Mangarai.

April 15, 2025
Unprompted review

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