I was not aware I had signed up to Topgamers, believe it occurred after I placed an initial order with Hello Fresh meals. I have not bought anything from them or taken advantage of any of their alleg... See more
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I reached out to their team upon having a notification that a top up subscription had been made from my account. Since it was a misunderstanding, I cancel the subscription. Their escalation team reach... See more
I would like to say that when the pop-up coming dont detect the renewal amount when user give permission thank you very mush
I have a very bad experience with this company. They promoted a free gift which I only have to pay €2 for shipment cost. Doing that only credit cards were accepted and afterwards before I knew I bec... See more
4.0
Great
179 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Thank you so much you have been helpful
Thank you so much you have been helpful
September 18, 2024
Unprompted review
This company has taken 3 payments from…
This company has taken 3 payments from me without my permission I have spoken to them and nothing happens I am now left to contact my credit card and tell them that this is a fraudulent transaction do not use this company unless you want money stolen
August 10, 2024
Unprompted review
Reply from Topgamers
Dear Andrew,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@topgamers.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I was just contacted by fraud…
I was just contacted by fraud department at my bank regarding a transaction for R545 from my credit card,I did not make any transaction of such,please be careful and on the lookout for topgamer....
August 9, 2024
Unprompted review
Reply from Topgamers
Dear mymoena,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@topgamers.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
This company have taken £40.20 from my…
This company have taken £40.20 from my account without my permission.
I was completing a survey and this just happened with no pre warning .
I need to contact them but don’t know how . Can anyone help ? Please
August 8, 2024
Unprompted review
Reply from Topgamers
Dear Bev,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@topgamers.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The greatest company to work with…
The greatest company to work with honest and their customer service is the best
August 7, 2024
Unprompted review
Customer service is excellent
Carmen was very helpful resolving my issue
July 19, 2024
Unprompted review
It has great games that have wonderful…
It has great games that have wonderful features you should check it out and find out yourself
June 11, 2024
Unprompted review
There was an misunderstanding on my…
There was an misunderstanding on my account that lead to an unintendnow ed subscription on my account. But now everything is fine Cerman is handling it.
January 15, 2024
Unprompted review
The lady was patient and clear when she…
The lady was patient and clear when she speaks
June 27, 2024
Unprompted review
My issue was resolved
June 23, 2024
Unprompted review
Thank you for your customer support!
June 18, 2024
Unprompted review
Could not understand.
June 1, 2024
Unprompted review
Thank you top gamers
Hi mi name is Patru Nistor I received a from topgamers and it’s ok the problem is taken in change,thank you very much.
June 12, 2024
Unprompted review
Reply from Topgamers
Dear Patru,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@topgamers.store for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Wouldnt call them trustpilot more like rip you off pilot
i was told if I changed my feedback I would get a full refund. I changed it and never got my refund so here we are changing it and wont change back. They took my money then when I asked why said if I put up feedback they would refund me. That was over 3 months ago now. So should I trust them you tell me I dont think I should they make people change bad feedback to get good reviews then do this. NOT HAPPY with the treatment.
June 7, 2024
Unprompted review
Subscription cancellation
I reached out to their team upon having a notification that a top up subscription had been made from my account. Since it was a misunderstanding, I cancel the subscription. Their escalation team reach out to help me with my concern and promised to issue a refund.Thanks again!
June 3, 2024
Unprompted review
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