Topgamers Reviews 

179
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

I was not aware I had signed up to Topgamers, believe it occurred after I placed an initial order with Hello Fresh meals. I have not bought anything from them or taken advantage of any of their alleg... See more

Rated 4 out of 5 stars

I reached out to their team upon having a notification that a top up subscription had been made from my account. Since it was a misunderstanding, I cancel the subscription. Their escalation team reach... See more

Rated 1 out of 5 stars

I have a very bad experience with this company. They promoted a free gift which I only have to pay €2 for shipment cost. Doing that only credit cards were accepted and afterwards before I knew I bec... See more


Contact info

4.0

Great

TrustScore 4 out of 5

179 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(179)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got my refund

Thanks to Ayla, I got refunded.

May 17, 2024
Unprompted review
Topgamers logo

Reply from Topgamers

Dear Zani,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@topgamers.store for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Friendly response


They show a friendly response to any customer questions and circumstances.

April 22, 2024
Unprompted review
Topgamers logo

Reply from Topgamers

Dear Elvis ,
Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 5 out of 5 stars

Great service.

Eugene called today and we spoke about my cancelation. Great service from Eugene. Thank you.

April 15, 2024
Unprompted review
Topgamers logo

Reply from Topgamers

Dear Jayden,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 5 out of 5 stars

Regardless of how i got to know the…

Regardless of how i got to know the existence of topgamers, their assistance has been absolutely phenomenal.

April 5, 2024
Unprompted review
Topgamers logo

Reply from Topgamers

Dear Hlologelo,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 5 out of 5 stars

Membership refund

The fact that you contact me to refund that the membership charges that my son mistakenly registered. This shows me that you are a trustworthy company.
Thank you

April 4, 2024
Unprompted review
Topgamers logo

Reply from Topgamers

Dear Abdel,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 5 out of 5 stars

Had problem with subscription an was…

Had problem with subscription an was quickly resolved an full refund was given quick reply times was happy to help

March 27, 2024
Unprompted review
Topgamers logo

Reply from Topgamers

Dear ryan,

Thank you for the review and we are so glad that you are happy .

Feel free to reach out to us anytime.

Best regards
Ayla

Rated 1 out of 5 stars

Would give a -5 stars if I could

Would give a -5 stars if I could. From reviews here you can see the is website is a total scam. I mean what website would automatically charge your credits regularly ?charged me 5euro and told me they had informed me and that’s why it’s totally legitimate. I don’t even know what they sell neither can the CS answer.

March 17, 2024
Unprompted review
Rated 1 out of 5 stars

Wish I could give it 0 stars.

If I could rate this in - numbers I would.
It’s a total scam!
Thee most outrageous, Misleading website. I was made to believe I was purchasing a pair of Nike trainers for my son for his birthday at a discounted price.
Only to be falsely misled into a subscription.
Cancelled it after 24 hours as you have to wait 24 hours.
Then today, they have taken nearly £10 out of my account.
Absolutely fuming.

This website should be banned

February 11, 2024
Unprompted review
Rated 1 out of 5 stars

Blatant Scam

Blatant Scam. They're registered as a company called Nimbly Limited (according to my bank) and they steal money off of random people under the guise of "subscription". If you too have been scammed by them, please contact your local authorities regarding this. Check the govUK website for their registered address.

Edit: They have attempted to contact me with wishes for me to change/remove my Trustpilot Review in order to give me the full £180 they stole from me. For those who don't know, this is entirely illegal under the 2015 Consumer laws. I have reported this to the Trading Standards. They've attempted to coerce me into helping them break this law despite my attempts to stand my ground. I was more than happy to change my review to be a more positive one but after this absolute disaster, I cannot.

December 26, 2023
Rated 5 out of 5 stars

Topgamers

I was not aware I had signed up to Topgamers, believe it occurred after I placed an initial order with Hello Fresh meals. I have not bought anything from them or taken advantage of any of their alleged offers yet they have taken over £50 out of my bank account. After a lot of emails I have had a partial refund but I am still chasing over half the balance. I am furious !!! Any advice would be welcome.
Following contact with Top Gamers the misunderstanding has been resolved.

October 30, 2023
Unprompted review
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