While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They take your money and that it is it, I pay for 8mbs and i am lucky if i get 700/800kbs. we are stuck with them at the moment but, once the contract is finished (12 months) i will finish with them n... See more

Rated 1 out of 5 stars

one of the worst internet provider (top***t) its been a week since my internet dropped, they told us that their cable was stolen and they don't have engineers to repair the issue can u imagine. Ps: a... See more

Rated 1 out of 5 stars

connection ki zahi t9os kol 4 d9Ayi9 debit faible 3Li5IR nhib n9oulolhom haja wahda Yna3n sorm omkom w li jeb zabour alf min omkom

Rated 2 out of 5 stars

Its not bad for me like I usually get about 1.7mb download speed but in some regions it's so shiz, it should be a private business because that will make it better

Company details

  1. Internet Provider
  2. Internet Service Provider
  3. Web Hosting Company

Information provided by various external sources

Topnet fournisseur d’accès Internet et d’ADSL haut débit dans toute la Tunisie. Topnet propose des offres d’abonnement ADSL pour les professionnels et les particuliers !


Contact info

1.7

Bad

TrustScore 1.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

internet is back after 6 days without connection and I lost my job because of it!!

First of all the internet is back, I had to fixed myself! Thank you guys for nothing.
Secondly we live in Tunisia not France, so when we receive a call from you we expect an Arabic speaker to speak with us..
I just received a call from this number 70223700, and the girl was speaking french! And when I asked her if she speaks Tunisian (clearly she has a Tunisian accent) or at least English she said no!! That's really strange!
Anyway thanks again for the worst customer service I have ever dealt with in my lifetime! Put in mind I lived in 7 different countries (4 continents)
And u guy's r the worst.

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

There is no Internet for almost a week…

There is no Internet for almost a week and they didn't even find solution and their technical staff didn't even arrive to fix the problem they take forever
The worst Internet provider in the county.

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

one of the worst internet provider…

one of the worst internet provider (top***t) its been a week since my internet dropped, they told us that their cable was stolen and they don't have engineers to repair the issue can u imagine. Ps: all the neighborhood suffer from the same problem. what a joke.

November 2, 2022
Unprompted review
Rated 1 out of 5 stars

Maybe now I don’t have the means

Maybe now I don’t have the means. But I swear to god when I have , I’ll sue their ass for theft and fraud, and I know exactly how to do so .
I pay for 20mb/s and whenever i check all I get is 400kb/s , it’s 2022 people using up to 100mb/s but in Tunisia that’s a dream .
#stay_away_of_this_topsh**t

July 22, 2022
Unprompted review
Rated 1 out of 5 stars

They take your money and that it is it

They take your money and that it is it, I pay for 8mbs and i am lucky if i get 700/800kbs. we are stuck with them at the moment but, once the contract is finished (12 months) i will finish with them never to return, they are the slowest, thieving, s..t, internet provider in tunisia, anyone who is reading the reviews please believe all of them and do not sign up with topnet, you will regret it if you do.

February 28, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look