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Tops and Bottoms Reviews 

620
•
TrustScore 4.5 out of 5

4.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers commend the staff for their exceptional helpfulness and professionalism, highlighting individuals for smooth interactions and excellent support. People appreciate the fair prices, quick order processing, and quality products, including unique or hard-to-find items. The raffle system is also a positive aspect, with successfully obtaining desired items. However, some customers noted receiving incorrect products, such as different colors or sizes than ordered. A few also experienced unresponsive customer service regarding returns, exchanges, or unreceived orders, facing difficulties in resolution or unexpected return charges.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising employees for being helpful,... See more

Product

People report positive experiences with product, often highlighting unique items, great quality, and a strong... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Order

Consumers find the ordering process to be positive, often highlighting quick completion and helpful... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely adore this store. They consistently offer fair prices for their raffles and shipping your orders out. A huge thank you to Williams for promptly alerting me to claim my raffle win. It was... See more

Rated 5 out of 5 stars

The item I ordered shipped incredibly fast considering the shipping was free. I also like the hassle free checkout process there website has. There are no brick and mortar of these stores around here... See more

Rated 5 out of 5 stars

Tops n Bottoms for the W again!!! Love shopping with this store, they get my order in the mail quicker than anyone else does for sure! William who works there is great, he has been helpful and has gr... See more

Rated 5 out of 5 stars

I entered a raffle for Men’s Air force 1 Low “Dark Team Red and Safety Orange”. Williams reached out to me and stated that I won a pair. I was so excited and he proceeded with assisting me with check... See more

Company details

  1. Clothing Store
  2. Bags and Luggage Store
  3. Belt Shop
  4. Handbags Shop
  5. Shoe Store
  6. Western Apparel Store

Written by the company

We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(620)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Tops and Bottoms always 100%

Tops and bottems is amazing. They have awesome customer service as well anything you may need help with just message them and they will get you straight I’ve bought over a couple thousand dollars worth of things and they always come 100% I’ve never had any trouble with a single order. Tops and bottems is the way to go. I shop there because they treat me well. You guys should check them out.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Williams is the best and so helpful…

Williams is the best and so helpful !!!! Hope to be able to get more raffle wins from now on !!! Tops and bottoms is one of the best places for clothes and shoes and if you haven't shopped with them... you should !!!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Ugg purchase

Package arrived on time and sites really easy to use, products in good condition

October 23, 2025
Rated 1 out of 5 stars

I ordered New Balance Bisque sea salt…

I ordered New Balance Bisque sea salt shoes in woman’s size 9. I received my order today, beautiful shoe but it was in size Men’s 9. They don’t have my size woman’s 9 and they expect me to pay for shipping the shoe back when it was their mistake. It’s just not right! Very unhappy.

October 11, 2025

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