I absolutely adore this store. They consistently offer fair prices for their raffles and shipping your orders out. A huge thank you to Williams for promptly alerting me to claim my raffle win. It was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.
Contact info
3960 W Madison St, 60624, Chicago, United States
- 7734823900
- estore@topsandbottomsusa.com
- topsandbottomsusa.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and accurate with no issues
My order came in 2 days and the process was easy and simple.
You provided me with some colors of…
You provided me with some colors of Converse that were very difficult to find. I received my shipment very quickly! Thanks!
Shout out to Tops and bottoms always…
Shout out to Tops and bottoms always having the top quality latest fashions and of course my main man Williams. I appreciate the help bro and everything yall do to get me what I need being that I'm all the way in GA. A++++
3 but 2 Exchange
I order three hats and was told by email that two can only be exchanged. I tried calling today and left voicemail on how to exchange the two hats and receive a refund. At this point I would like to receive a store credit, so I find other items in my husband size. I haven't received any emails regarding my call and follow up to the refund that I was granted. No sheet or label was attached to the email.
Time is on your side
The item I ordered shipped incredibly fast considering the shipping was free. I also like the hassle free checkout process there website has. There are no brick and mortar of these stores around here so this is my first experience and I'm definitely coming back.
Quick and prompt great product love it
Quality material
Quality material, great price and a great customer service experience when I had to switch a size.
They are legit and I like the service
They are legit and I like the service. My fitted hat was in great condition. I will buy from them again.
Fast delivery and they even give deals…
Fast delivery and they even give deals while shopping online ...purchase several items online from them...Never disappointed
FAST Shipping, great price!
I ordered some high top Converse, and they were the lowest price I could find online ($10 less than anywhere else) and I got them in 4 days! Shoes showed up in great condition as well.
This company was true to it's word…
This company was true to it's word product was just like i ordered. Plus it came right on time..
It Was a problem with size but thank…
It Was a problem with size but thank you very much about your great customer service that fix the problem.
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








