TopX Casino 

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Rated 1 out of 5 stars

Chor and frod site hai .....deposit payment kha jathe na hi withdrawal clear krthe hai ......online casino kr sab se frod site hai ..... deposit payment ka bola hai 18 April 9.21 pm pr 10 thousand ka... See more

Company replied

Rated 1 out of 5 stars

It is totally fraud and cheater App As of 25 days are crossed and still did not solve my problem. As of my 4 reviews answer you as soon as solve my problem. But still not credited my 10000 inr in t... See more

Company replied

Rated 1 out of 5 stars

Game id :16530026 I deposited a total of 3300 to play the game and when I withdrew 1800 rupees for the first time, they asked me to do document verification and when I did that, they blocked... See more

Company replied

Rated 1 out of 5 stars

Very bad and disappointing experience with TopX. I requested a withdrawal of INR 1500, and as per TopX policy, the withdrawal timeline is 72 hours. However, it has been more than 10 days, and the... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

TopX is a licensed online casino operating under a Curaçao gaming licence. The platform follows standard security and verification procedures to ensure safe and fair gameplay.


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The money has not been deposited in my…

The money has not been deposited in my account yet, it has been more than 6 days and it has been 3 days since the second deposit but the money has not been deposited in the account.

My account I'd ___ 12033421

September 20, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for providing your account ID and sharing your experience.

We checked your case — support tickets have already been created for your deposits, and they are currently under processing. At this stage we kindly ask you to allow some more time for the payment provider to complete the review.

Sincerely, The TopX Team

Rated 1 out of 5 stars

Bad experience

Iam playing for sence last years it was really good platform at that time ..but i recently Withdrawal money it's 7 days running till now it's showing processing only and I didn't get my withdrawal money..now I can't trust this game anymore really disgusting i wasted money and time only iam regretting now...

September 18, 2025
Unprompted review
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Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 1 out of 5 stars

Froud fake coustomer ki koi help nahi…

Froud fake coustomer ki koi help nahi karta withdrawal karo to 1 month se ghooma rahe hai ek dam bakwaas hai froud fake hai

August 9, 2025
Unprompted review
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Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 1 out of 5 stars

Deposit and withdrawal amounts are not cleared by TOPX.ONE

I deposit amount of 2500 on 3rd September 2025 and then on 4th September 2025 again i deposit the amount of 3800 all payments done successfully by me and then till now its not cleared from them I reach out the customer care and then they create the tickets and then they want me to wait 72 hours and make fake promises that your amount will not going to lost any where till now I reach out many times to there customer care and all my amounts till now not credited to my balance. Very poor services they are provided and when ever u reach out there customer care they told me you are a VIP user and your personal manager will contact you nobody till now contacted me.My total amount of 6300 deposit amount still not cleared by them till now lots of difficulty i am facing.I hope this msg will appear to them and now somebody going to contact me and solved my problems my ticket numbers are SUPP-59991 SUPP-60342.

Today my withdrawal amount of 24900 shows successfully done by them but still not credited to my bank account sharing all the information and now they want me to wait for 72 hours by creating 1 more ticket today ticket number is SUPP-62246.Thid is the Services you guys are providing no help from anyone how many times I have to chat with your customer care.I wish here i cab send all my screenshot then you guys will no what you guys are doing.
Contact me my ID is 10153557

September 7, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for sharing your Game ID and the details of your deposits.

We’ve reviewed your case and confirm that your deposit requests were processed and the full amount was credited to your casino balance on 06/09. If you still do not see the funds reflected, please contact our support team again via topx.one, and our managers will assist you further.

Sincerely, The TopX Team

Rated 1 out of 5 stars

My game id is 4190273

My game id is 4190273
Very bad experience i ever had
They are just making fool its been 25 days over but no response they just ask me for the documents and i sent but after that they are nothing doing just making fool man!!

September 3, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for sharing your Game ID.

After a detailed review, it was found that your account is in violation of section 5.5 of our Terms and Conditions, which prohibits duplicate registrations and the use of invalid or falsified data. In line with our policies, the account has been blocked.

We understand this may be disappointing, but our priority is to maintain a fair and secure environment for all players. You can find more details in the Terms and Conditions available on topx.one.

Sincerely, The TopX Team

Rated 1 out of 5 stars

2nd deposit was not happening and some…

2nd deposit was not happening and some how completed the payment and now it's not received in my wallet yet. Very disappointing
UTR 524636653509

September 3, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 1 out of 5 stars

withdraw issue

Hi, I’ve played on many websites, but this one has been a really bad experience. My account was temporarily frozen, and I was told it would be fixed within 1 to 30 days. Now it’s been over 30 days, and I still haven’t received any reply.
The chat support hasn’t been helpful—they don’t give clear answers. It’s very frustrating not knowing what’s going on.
If someone from the admin team is reading this, please check my account and let me know what’s happening. My gaming ID is 10332179. I just want my account unfrozen or at least an update. This delay is too much and doesn’t feel fair.
Thanks.

August 2, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for sharing your Gaming ID and your experience.

Your case has now been reviewed and your withdrawal option has been reactivated. To ensure smooth processing, please make sure all withdrawal requests are submitted only to your verified payment details.

If you have any further issues or questions, don’t hesitate to contact our support team via topx.one, and our managers will be glad to assist you.

Sincerely, The TopX Team

Rated 1 out of 5 stars

Very bad experience.I can’t withdraw my…

Very bad experience.I can’t withdraw my money.420000.what will do?

August 29, 2025
Unprompted review
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Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 1 out of 5 stars

I strongly believe this platform is…

I strongly believe this platform is operating in an unfair and suspicious manner.
For the past three days, I have been attempting to withdraw my funds, but every single request goes into processing and then gets automatically canceled after 24 hours without any valid explanation.
I have already verified my bank account details multiple times, and everything is correct from my side. Despite this, my withdrawals continue to be canceled, which raises serious concerns about the transparency and trustworthiness of this platform.
I also reached out to the chat support team, but they provided no helpful response. Instead, they repeated the same message without offering any real solution. This lack of accountability from the support team makes the situation even more frustrating and disappointing.
This experience feels like a deliberate scam tactic to prevent genuine users from accessing their own funds. I request the support team and concerned authorities to urgently review my account and immediately process my pending withdrawals.
📌 User ID: 11120164
⚠️ To other users: Please be extremely cautious before investing in this platform. Based on my experience, it lacks transparency, reliability, and proper customer support.

August 3, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello! Thank you for providing your User ID and sharing your feedback.

We have reviewed your case, and kindly ask you to make sure that your withdrawals are submitted to your verified payment details. This will help ensure the request is processed smoothly.

If you continue to experience any issues, please reach out to our support team via topx.one, and our managers will assist you further.

Sincerely, The TopX Team

Rated 1 out of 5 stars

Totally disappointed 😞

Deposit is instant but at the time of withdrawal they said to me to mail at security department but I mailed them and they ask me for verification which I did after that they said Within 14 days you will be sent a letter but it's been 17 days they are not replying my mail I beg you to say that please recover my account
My topx id- 4190273

August 27, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for sharing your Game ID and your experience.

We sincerely apologize for the delay you have faced. Due to a technical issue on our side, your withdrawal request was not processed in time. Our security department will reach out to you shortly to request an additional payment document via email.

Please provide the requested document once contacted so the verification can be completed. After that, your withdrawal will be processed without further delay. We truly appreciate your patience and cooperation.

Sincerely, The TopX Team

Rated 1 out of 5 stars

I came across an ad for this platform…

I came across an ad for this platform on social media and decided to invest. Initially, everything went well—I made some gains, and was able to withdraw funds a couple of times. However, when I tried to withdraw my earnings again, I was flagged for “suspicious activity.” They instructed me to contact their security team, which I did promptly. I submitted the necessary documents they requested for verification.
It’s been 14 days since I submitted my documents, but my account still isn’t functioning properly, and I’m unable to withdraw my money. At this point, I’m left wondering whether this site is legitimate or a scam. I’ve already received some withdrawals, but now I’m stuck, with no clear response or resolution.

I’m really unsure if this is a technical issue, or if I’ve been caught in something much more concerning. Given the lack of communication and the ongoing issues, I’m left questioning if this platform is trustworthy or just another online scam.

Account ID: 11120164
Status: account temporarily suspended

August 4, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for sharing your account ID and detailed feedback.

Your withdrawal request was temporarily suspended for additional review. As part of the process, your case has been forwarded to the game provider for further verification. Once the review is complete, you will receive an official update via email.

We appreciate your patience during this time and assure you that the matter is being handled carefully.

Sincerely, The TopX Team

Rated 5 out of 5 stars

Honestly

Honestly, i only ever heard about slots, never actually played. Found this place by accident from a short with a crash game. Signed up in a couple mins, dropped a few bucks, played sweet bonanza and boom, got a nice bonus win. I was scared they wouldn’t let me withdraw, but nah, everything is okay
For a newbie this was a great experience. I’ll def come back.

August 3, 2025
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Reply from TopX Casino

Hello! Your feedback is very important to us. We wish you a pleasant experience and success in all your endeavors!
Sincerely, the TopX team.

Rated 1 out of 5 stars

I’m really disappointed with the…

I’m really disappointed with the experience so far. I was told the account verification process would take 14 days, but it’s now been over 20 days and I still haven’t received any update. I’ve submitted all the required documents and followed all instructions, yet there has been no response, despite sending multiple emails.

This lack of communication is very frustrating and makes the service feel unreliable. I’m starting to question whether this game is legitimate. My gaming ID is 10332179 in case anyone from the support team sees this and can actually help. I just want a clear update or resolution. This kind of delay and silence isn’t acceptable.

August 22, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello! Thank you for providing your Gaming ID and sharing your experience.

We have reviewed your case and confirm that your documents have already been verified. Your account is currently under the final stage of review, and the withdrawal option will be available soon.

Thank you for your patience — our team is working to ensure the process is completed as quickly as possible. For any updates, please feel free to contact our support team at topx.one.

Sincerely, The TopX Team

Rated 1 out of 5 stars

It's is a fraud game we want banned…

It's is a fraud game we want banned this site

August 20, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello!
Thank you for your feedback. We’d like to understand what exactly went wrong. Please share more details so our support team can look into the issue. You can reach us anytime at topx.one — we’re here to help.
Best regards, TopX Team

Rated 1 out of 5 stars

My game id - 1534930

My game id - 1534930. I withdrawal the money on 17/07/2025 6K but i m not received in my account. I compain to support team & my manager but support team every time give me complain num and said that wait for 72 hour complain number's - SUPPVIP - 3423, 3770, 4066 almost 1 month done but i m not received my money. My manger not come to online msg showing still pending single tick one time he came to online but after seen my message he not responding back off line after that he is not come to online. Very bad experience

July 17, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for providing your Game ID and sharing the details.

We’ve checked your case and confirm that your personal manager has already reached out to you via email. The withdrawal issue is currently being handled directly with you, and the resolution process is ongoing.

If you need any additional assistance, please continue communication with your manager or contact our support team through topx.one.

Sincerely, The TopX Team

Rated 1 out of 5 stars

I have deposited 5000 rupeesat 9 August…

I have deposited 5000 rupeesat 9 August but that amount is not credited in my acount yet
Again I have deposited 5000 rupees at 14 August both amount is not credited in my game acount and I have complained several times regarding this and yet my problems is as it is, your team is unable to solve my problem and day by day they are asking my different documents I provided all that instead they hasent solve my issue this proves you all want to digest my amount and fill your stomach

August 9, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 3 out of 5 stars

My withdraw was not received in my bank…

My withdraw was not received in my bank and topx show its done please help topx team my game my game I'd is 11767282

August 15, 2025
Unprompted review
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Reply from TopX Casino

Hello! Thank you for sharing your Game ID.

We checked your case and kindly ask you to contact our support team again via topx.one so that a withdrawal request can be created for you. During your previous attempt, the request was not completed because the chat was closed before the manager could join. Please stay connected a little longer this time so our team can assist you properly.

Sincerely, The TopX Team

Rated 1 out of 5 stars

These beggars have unnecessary held my…

These beggars have unnecessary held my payment of rs 25000 saying suspicious activity found in my account. Mail your kyc document on their stupid support team so that they misuse my kyc for making fake accounts. I wish to file a complain against this money hoarded company. Where can I go.

August 12, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 1 out of 5 stars

I'm writing to share my honest feedback…

I'm writing to share my honest feedback after facing a frustrating and unresolved experience with your platform.

Ticket Number: 48028
Player ID: 8647677
Deposit Made: ₹5,000
Withdrawal Requested: ₹5,280
Pending Amount: ₹5280
Delay: More than 15 days
I have submitted all required documents, including my bank statement, and yet the withdrawal has still not been completed. Each time I contact customer support, I receive the same generic message:
"Your application has already been accepted and is undergoing additional review. I will now pass it on to my colleagues to expedite the review of your request."
Additionally, I have sent an email to your support team, but have never received a response. This lack of communication and transparency is extremely disappointing.
To be clear, this is not about a bonus or a favor — this is my own money, and the platform is delaying even a small amount of ₹280 without explanation. It makes users feel ignored and disrespected.
Given the lack of resolution, repeated scripted replies, and no email response, I’m beginning to seriously question the legitimacy of this platform. I truly hope this is not a scam.
I am keeping records of all communication, including screenshots and transaction history, and I will escalate this issue to appropriate consumer forums and regulatory bodies if it continues to be ignored.
I hope your team takes this feedback seriously and ensures that no other user has to go through the same experience.

July 25, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello! Thank you for providing your Player ID and detailed feedback.

We understand your concern regarding the delay. Your withdrawal was stuck in processing, and our support team has explained the situation while doing everything possible to speed it up. This issue has now been resolved — the funds have been returned to your casino balance, and you can request the withdrawal again at your convenience.

If you need any assistance with re-submitting your withdrawal, please contact our support team via topx.one, and we will guide you through the process.

Sincerely, The TopX Team

Rated 1 out of 5 stars

Withdrawal problems problems

Withdrawal problems

August 7, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

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