TopX Casino 

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Rated 1 out of 5 stars

Chor and frod site hai .....deposit payment kha jathe na hi withdrawal clear krthe hai ......online casino kr sab se frod site hai ..... deposit payment ka bola hai 18 April 9.21 pm pr 10 thousand ka... See more

Company replied

Rated 1 out of 5 stars

It is totally fraud and cheater App As of 25 days are crossed and still did not solve my problem. As of my 4 reviews answer you as soon as solve my problem. But still not credited my 10000 inr in t... See more

Company replied

Rated 1 out of 5 stars

Game id :16530026 I deposited a total of 3300 to play the game and when I withdrew 1800 rupees for the first time, they asked me to do document verification and when I did that, they blocked... See more

Company replied

Rated 1 out of 5 stars

Very bad and disappointing experience with TopX. I requested a withdrawal of INR 1500, and as per TopX policy, the withdrawal timeline is 72 hours. However, it has been more than 10 days, and the... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

TopX is a licensed online casino operating under a Curaçao gaming licence. The platform follows standard security and verification procedures to ensure safe and fair gameplay.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unnecessary frize my account...I…

Unnecessary frize my account...I deposit 5k 25k every time...Diposit time everyone said I am here sir no problem contact me...but withdrawal time no one help me..... everyone said it's not my dipartment... please contact onather team...my money my withdrawal why you are hold my money....if any problem you see you will contact me....but no told me please wait 15 days 30 days....why?I diposit I loose 5k...Now I want withdrawal then once more diposit next day....why you are hold my money...very bad experience...
My Id is 5858559

August 1, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello! Thank you for sharing your Game ID.

Your withdrawal has been temporarily placed on hold due to a security review related to suspected multiple account activity. Our support team has already informed you in the chat that certain documents were requested via email for further verification.

Please send the required information as soon as possible so we can proceed with the review. Once received, the process may take up to 15 days.

Thank you for your understanding.

Sincerely, The TopX Team

Rated 1 out of 5 stars

I withdrawal my amount on 2nd June 2025…

I withdrawal my amount on 2nd July 2025 but it's been already 1 month still my amount is not credited my account and It's shown in app Amount withdrawal is successfully but not credited yet and I shared bank statement and official bank response but they don't have Responding properly and no one is responding and how many days it will take for my withdrawal amount and I can't able to reach ur Administration team and Who the hell ur Payment provider and finance team... It's my money but u didn't contacting me.. and VIP manager No one is responding and It's really disgusting and I have never seen this type of TopX.... VIP manager is All are Dead 🙏🥺

July 2, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 1 out of 5 stars

My game id 9015982

My game id : 9015982 , I deposited an amount of Rs. 1,000 today july 23 in 1:16 but now it is 9:48 pm It's been almost seven hours but the amount I deposited still hasn't arrived in my topx account. I even emailed this issue, but even then there was no response. If you do this, how can I trust you to play the game? I trusted you, but you made me lose faith. If this problem is fixed, I will continue playing the game, otherwise I will uninstall it.My friends and 10-15 people are playing this game and I will tell them to uninstall it too.

July 23, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

Unfortunately some transactions may stuck due to technical problems. We cannot always predict and influence them😔
To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.

Sincerely, the TopX team.

Rated 1 out of 5 stars

Worst withdrawal

Worst withdrawal
I have forwarded the request to my colleagues, please wait. It will be reviewed within 72 hours. As a rule, all requests are processed much faster. This is your application ID incas you need update about this your request SUPP-46053.
Very careless worst game

July 17, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

Unfortunately some transactions may stuck due to technical problems. We cannot always predict and influence them😔

Since you have already contacted technical support It's only a matter of time before your money hits your balance.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 1 out of 5 stars

Worst game ever my withdrawn is not on…

Worst game ever my withdrawn is not on time it still shows processing
Application ID-SUPP-45642

Please do it fast or i will esclate this issue to police station

July 14, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

Unfortunately some transactions may stuck due to technical problems. We cannot always predict and influence them😔

Since you have already contacted technical support It's only a matter of time before your money hits your balance.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 2 out of 5 stars

SirSir, while withdrawing money, you are asking for 17 types of documents. What is the benefit of this to me? You are making me play a game and we are playing a game and when we make a deposit, there

Sir, while withdrawing money, you are asking for 17 types of documents. What is the benefit of this to me? You are making me play a game and we are playing a game and when we make a deposit, there are no documents at the time of deposit.You ask for it and when I want to withdraw, I am not being given the withdrawal. This means that you will not give me the withdrawal and if you do this, people will lose faith in your topx.

July 15, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

Please describe your problem in more detail and provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the TopX team.

Rated 2 out of 5 stars

Needed solution regarding account deactivation.

I've made an account ( ID 8883722) with an email id earlier with my mobile number associated with it. I got some login issues so I made another account (ID 9108826) with email and unfortunately for verification I registered my same mobile number. Now the issue is from this account (ID 9108826), I'm not able to withdraw, because my mobile number is associated with this previous ( ID 8883722) account too. So, my humble request is to please deactivate my ( ID 8883722) so that I can confirm my mobile number on ID 9108826. Thank you.

Please revert soon, especially with a solution.

July 13, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello! Thank you for providing both of your account IDs and explaining the situation.

We’ve checked and can confirm that both accounts are currently active and not under verification. To avoid any issues related to duplicate accounts, we kindly ask you to contact our support team at topx.one so they can assist you in properly resolving the account linkage and verifying your preferred account.

We’re here to help you through the process and make sure everything works smoothly.

Sincerely, The TopX Team

Rated 1 out of 5 stars

benn waiting my withdrawal money


benn waiting my withdrawal money
my id 7557710
hello i been waiting for the withdrawal so long , the payment said it was successful but i didnt receive any. already contact all kau customer service but it didn't help at all. please do take this seriously, we are you customer. the things takes so long to manage , unacceptable. please make this right

July 3, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello! Thank you for sharing your Game ID.

We understand your concern. A support ticket has already been created for your case, and it is currently waiting for a response from the payment provider. As soon as we receive an update from their side, we will proceed accordingly and inform you right away.

Thank you for your patience and understanding.

Sincerely, The TopX Team

Rated 2 out of 5 stars

sir,please solve my problem""…

sir,please solve my problem""My game id is 3987427. i made 2 withdrawlas yesterday ,,not one came ,,it show processing how can the withdrawal be so slow ..please help will get my moeny,,plese please please help me to get my moeny.

July 3, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

We see that your withdrawal requests are still within the standard processing time. Please allow up to 48 hours for the funds to be transferred. If the status doesn’t change after that period, kindly contact our support team via topx.one, and our managers will assist you further.

Sincerely, The TopX Team

Rated 1 out of 5 stars

Don't play this game, fake business

Don't play this game, because fake business,

June 22, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the Top-X team.

Rated 1 out of 5 stars

Withdrawals placed is being cancelled and account is getting frozen

Hello!
My casino ID is 6470070
On June 6th at 2025 at 17:31 I placed a withdrawal of 49,999. On June 7th morning the withdrawal has been reversed saying it's cancelled. Why is my withdrawal being cancelled unnecessarily after entering the right bank account details. account has been frozen again after placing withdrawals. Unfreeze my account and process my withdrawals.This not what I expected from such a huge platform. I would not refer any of my friends to play on your platform. I have also emailed my bank account details to security(@)topx.one. But still my withdrawals are being reversed again and again. Rectify my issue and process my withdrawals as soon as possible

June 6, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Hello! Thank you for providing your Casino ID.

Our review showed that the withdrawal was temporarily paused due to detected unusual gaming activity. The withdrawal feature is now available again — you can submit your request via the app or website.

If you need any assistance, our support team is always available at topx.one.

Update: The restrictions on your account have been lifted, you can now use all platform features, including withdrawals. If you need further assistance, feel free to contact our support team at topx.one.

Sincerely, The TopX Team

Rated 1 out of 5 stars

deposit succesfull but withdrawal ke…

deposit succesfull but withdrawal ke time id block ya freeze kar dete h

January 14, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the Top-X team.

Rated 5 out of 5 stars

Finally

Finally, a casino that doesn't spam me with a thousand email a day. Just relevant offers and useful updates.

March 27, 2025
TopX Casino logo

Reply from TopX Casino

Thank you for your review! We are happy to receive such feedback. Wishing you good vibes and success!
Best regards, the Top-X team.

Rated 1 out of 5 stars

Withdraw took too long.

Withdraw took too long. Took like more than 10days and still saying undergoing review my problem . I don't understand

March 27, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

Please send us the ID number of your game account. We will analyze the situation in detail and will definitely help solve the problem.

Sincerely, the Top-X team.

Rated 2 out of 5 stars

why my account frize

why my account frize. I send my all documents but not solve my problem. Please send me consulate contact number.

March 16, 2025
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

To resolve this issue, reach out to our support team on our website – topx.one. Our managers will assist you.
Please also provide your game account ID so we can thoroughly review the situation and offer a solution.

Sincerely, the Top-X team.

Rated 1 out of 5 stars

Scam

While I deposit money... No problem but while withdrawal money it show my account is frozen.. after I raised a issue they ask my id proof address proof deposit proof after all I sent ... Now they are saying 14 days to resolve this issue...

December 28, 2024
Unprompted review
TopX Casino logo

Reply from TopX Casino

Good afternoon! Thank you for sharing your experience!

Please send us the ID number of your game account. We will analyze the situation in detail and will definitely help solve the problem.

Sincerely, the Top-X team.

Rated 4 out of 5 stars

Awesome business for playing

What really sets TopX apart from competitors is their loyalty program. The rewards get better the more you play, and I’ve already unlocked impressive bonuses just by playing my favorite games!

September 8, 2024
TopX Casino logo

Reply from TopX Casino

Hello, James! Thank you for your feedback. We’re pleased to hear that you appreciate our loyalty program and the bonuses you’ve received. Good luck in the game!

Rated 5 out of 5 stars

Super fun

Super fun, I keep winning on the slots

September 2, 2024
TopX Casino logo

Reply from TopX Casino

Hello, Edward. Thank you for your review. Wishing you continued success!

Rated 5 out of 5 stars

Reliable

Reliable, it’s a solid option for online gaming

September 1, 2024
TopX Casino logo

Reply from TopX Casino

Hello, Charles, thank you for your feedback. Wishing you good luck in the game!

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