Perfect trip. Arranged everything for us from the hotel pick up in San Jose to the drop off in Arenal area. Very professional transportation service and loved the boat trip there and back. Our guide... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Perfect trip. Arranged everything for us from the hotel pick up in San Jose to the drop off in Arenal area. Very professional transportation service and loved the boat trip there and back. Our guide... See more
Company replied
Our time at Tortuga Lodge was thoroughly relaxing and enjoyable. Our room was very clean, comfortable and inviting and the staff was friendly and helpful. We did three guided tours during our stay a... See more
TRAVELER WARNING: Disappointing Experience at Tortuguero Lodge & Gardens (Costa Rica) ⚠️ I am sharing our experience to prevent other travelers from being misled by the "premium" label o... See more
We used costa Rice Expeditions for two of our trips to CR and on our first in 2015, we visited Tortuga Lodge and Gardens. What a magical place it was. The location is amazing, the room was spacius,... See more
We offer 27 rooms. 11 Downstairs Terrace Rooms, 12 View Balcony Rooms, 2 Downstairs Suites and 1 Penthouse, all with river views. All rooms have free wireless internet. All rooms do not have air conditioning or television so you can appreciate the sounds of the tropical rain forest. The service style is personalized, informal, caring. No background music. Our food is what a Costa Rican grandmother would cook if she was also a creative and contemporary professional chef. The atmosphere in our lodge is quiet, laid back and tranquil, facing the Tortuguero River. No background music. Our bar serves Caribbean themed cocktails, and we don’t mean piña coladas, though we make a good one of those too.
Across from the airstrip | 1 mile north of the Town of Tortuguero, Tortuguero 6941, Costa Rica , 6941-1000, Limón, Costa Rica
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service. The hotel is simple but caters for all your needs. The surrounding area is stunning and any nature lover would be happy to stay here.
It was a great experience, loved the guides and the nature trips, loved visiting the town with no cars. The only down part was I had a bad cold, which had nothing to do with your lodge. Would highly recommend it to anyone.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.