Total Drinks Reviews 174

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Well u can improve with proper delivery times was a birthday gift that never came till 2 days after yodel should have delivered on the wed not received till sat and then must ov been passed onto royal... See more

Rated 5 out of 5 stars

Excellent customer service from Total Drinks. I inadvertently ordered the wrong product. On realising my mistake I emailed customer services asking if when I received my order I could return it and r... See more

Company replied

Rated 5 out of 5 stars

I was looking for something specific - a mix of some Spanish beers to be delivered to someone as a gift. Not only did TotalDrinks have exactly what I was looking for (rival sites just sold whole cra... See more

Rated 5 out of 5 stars

We found one of our favourite wines at a very competitive price. The ordering process was very easy and the delivery timescale was quick. We were well informed about the delivery progress. The items... See more

Company replied

Company details

  1. Alcohol Store

Written by the company

Total Drinks is a one-stop shop for all your beer, cider, wine, champagne, and spirits needs. We stock an extensive range of bottles and cans from all leading brands, craft suppliers, vineyards, and distillers. Our extensive range is continually evolving with seasonal beers and one-off specials. We also offer various gift options, including whiskey, champagne, and beer gift boxes.


Contact info

4.2

Great

TrustScore 4 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price, prompt delivery

No problems encountered with this company, good price, prompt delivery. Only thing I had a problem with was the actual product, (Blossom Hill) it’s described as soft fruity Californian wine when in actual fact the grapes are from Spain, not as good unfortunately.

August 5, 2025
Rated 4 out of 5 stars

Birthday

I wanted to send birthday greetings with my purchase but couldn’t seem to get it on the screen.

August 11, 2025
Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling. Ordered the Prosecco Afternoon Tea gift box for a cousin to cheer her up after surgery and it took a week to arrive after having to chase up. When it arrived, it was literally just items in a brown cardboard box - no gift box, no packaging, Absolutely no presentation. Looked like someone had just thrown these items in the box with no care. Do not order from them if you are after a gift for someone as they will be so disappointed. Waste of money and would not recommend to anyone.

April 24, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look