totalityservices.co.uk Reviews 

65
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Juliana was super friendly and patient while I figure out some tech issues with logging in and getting my camera on. Knowledgeable and had all the answers to my questions.

Rated 5 out of 5 stars

Good Morning! I've joined Tempo this week. Everyone has been so very welcoming so far. Juliana seems such a nice person, reliable and approachable!

Company replied

Rated 5 out of 5 stars

Juliana Antonio inducted me regarding my IT setup with FMLM, meeting went very well. I didn't have many issues, just system and some windows updates were needed, other than that all good. Julian... See more

Rated 4 out of 5 stars

Rosetta Translation has used Totality for more than a year now and we are very happy with their service and how quickly they respond to our queries (even silly ones!) They are of great help... See more

Company details

  1. Software Company
  2. also in
  3. Computer Support and Service Company

Written by the company

Data Backup Software Reseller


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.6

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(65)

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Rated 5 out of 5 stars

Great service

Totality helped me save money as well as make my business data more secure. IT issues are finally a thing of the past for my business, which is difficult to quantify in words. The team and service are great, and I would recommend them to any London SME.

July 26, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome

Luis, Pedro and all the guys at Totality are super quick in their response times, and their ability to sort things quickly amazes us. The guys took us from being disordered to super organised within only a few months. On top of being awesome at what they do, they're extremely friendly and supportive!

Well done guys and keep up the great work.

July 13, 2015
Unprompted review
Rated 5 out of 5 stars

Thank you totality

Totality have always provided a first rate service for our construction business. They took over a bit of a messy set-up, which gave us lots of problems. Since taking over things are pretty much perfect and we don't encounter anymore server down time. I have dealt with Alberto and Pete on the help desk a number of times, they're very polite and get things sorted out quickly. 5 stars!

July 10, 2015
Unprompted review
Rated 5 out of 5 stars

Very happy

We have been supported by totality since we started our business a few years ago and their support, proactive approach and understanding of our needs is second to none. They respond and fix issues quickly, plus add value with new ideas - they are also London based which is nice to know in case we ever have any issues that require any support at our office. I highly recommend them.

July 7, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing bunch

Luis, Pedro and all the guys at Totality are super efficient in their response time and ability to sort things quickly and also they offer great advise and continued support. We signed up with them in 2011 and now we simply couldn't function without them. On top of that, they're extremely friendly helpful. Well done guys and keep up the good job.

July 7, 2015
Unprompted review
Rated 5 out of 5 stars

Superb service way beyond the call of duty

I recently introduced Totality to one of my clients who was setting up a new office and sales operation. Totality provided laptops and tablets personalised for each employee, all the core IT systems including email and remote storage and implemented a Salesforce CRM system which they personalised to match my cients workflow and processes to make it simple and user friendly. My client was up against a very tight deadline and had left everything to the last minute, Totality went way beyond the call of duty to meet their deadline by working flat out not only during normal working hours but during evenings and weekends too.
Despite the tight deadline (and Totality's unsocial working hours) Totality priced fairly and competively (compared to other companies) and did not take advantage of my client being in a tight situation.
My client was thrilled and I wont hesitate to recommend Totality to other clients in the future.

July 7, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We have been working with Totality for almost two years now and what used to be a time consuming, stressful and inevitable part of running our business is now something I know is taken care of. If we have any IT problems, I know that they will be swiftly resolved in a professional and timely manner, leaving me to focus on running my business. I would highly recommend Totality for their reliability, for always going the extra mile and for simply allowing you to focus on your business rather than on IT issues.

June 27, 2015
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient and effective service

Totality's team have always given us an efficient service that gets to the point with no techno babble. All our projects have been delivered on time and their regular e mail, IT support and hosting services are excellent. The response time to our online IT help desk tickets is always fast with a solution reached. Highly recommended.

June 26, 2015
Unprompted review
Rated 5 out of 5 stars

Services towards John Murray @ Stars Gym

I have had a wonderful experience and service over the last four years.
Great communication, service and standards have been provided.
Nothing has proved too much trouble and I feel I have a reliable company behind me, which gives me peace of mind.
I would not hesitate to recommend their services towards any likeminded business. 5STAR!

June 26, 2015
Unprompted review
Rated 4 out of 5 stars

Quick and reliable IT support

Rosetta Translation has used Totality for more than a year now and we are very happy with their service and how quickly they respond to our queries (even silly ones!)

They are of great help and encourage us making the most of IT solutions to make our life at work much easier.

We recommend Totality!

Rossella Mastropietro

Translation Software Manager at Rosetta Translation

June 26, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding company

Really been impressed with the IT support I received and how efficient they've been with regards to the customer service. Can't recommend them highly enough. Upon dealing with staff I've found them to be nothing but helpful, proactive in the support they provide and going above and beyond to provide assistance. The company has taken away the hassle with IT and given me complete peace of mind with a smooth onboarding, something which is invaluable to me.

June 17, 2015
Unprompted review
Rated 5 out of 5 stars

Invaluable

We are extremely happy with the service we have received from Totality. As a small business, we didn't have the time or resource to set up our IT systems properly, and they have been invaluable. Friendly, professional and supportive, they have really gone the extra mile for us.

June 16, 2015
Unprompted review
Rated 5 out of 5 stars

Quick and reliable service

Tryggja insurance brokers has used Totality for some time now and we are very happy with their service and how creative their solutions are.
It´s been good to work with the guy´s at Totality as they are very comfortable with taking on difficult tasks that normal IT company´s would not do on average with out a time consuming hassle for us.
We give Totality our recommendation and we would be very comfortable vouching for them to all of our client´s.
Regards.
Baldvin Samuelsson
CEO
Tryggja Insurance brokers

June 16, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding service

We've used Totality for our tech support for abut a year now, the service has been great, they manage everything from our hardware issues to email support and even the design of our website. They get back to us quickly and are very willing to help and seem to have a very clear understanding of every problem we have had and a quick resolution.

Would absolutely recommend this company.

June 15, 2015
Unprompted review
Rated 5 out of 5 stars

Commendable Support!

I worked many years in the Technology Client Services Industry before starting my own consulting firm and can honestly say that working with Totality Services Implementation and IT Support Team has been ideal.

They helped to make our experience incredibly easy and worry-free!

June 15, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent and Friendly IT Support

Totality Services provide an efficient, friendly and helpful IT service. We have used them from establishing our domain, to setting up for emails, designing and building our website, through to instant IT support when we are having a problem. The team are always positive, and work very hard to always make sure the smooth running of our IT. Highly recommend to any company wanting IT support with a personal touch.

June 15, 2015
Unprompted review
Rated 5 out of 5 stars

Happy to recommend

totality services are straightforward, easy to deal with and aware of our particular requirements (we have a few sites globally). The engineers are always helpful, efficient and the management team have made sensible, cost-effective improvements to our network. I would have no hesitation in recommending them.

June 14, 2015
Unprompted review

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