Total Sheds Reviews 

210
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Many customers praise the staff for their professionalism, politeness, and efficiency during installation, often noting how quickly and skillfully the work was completed. People also appreciate the prompt delivery services and the overall quality of the sheds, describing them as solid, well-built, and aesthetically pleasing additions to their gardens. However, some customers also noted concerns regarding product quality, with issues such as poor timber, damaged or missing parts, and construction flaws like misaligned panels or ill-fitting components. A few other people also felt that deliveries were occasionally delayed or incomplete, with some instances of incorrect items being sent.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality, with many expressing significant dissatisfaction.... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast delivery... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism and efficiency. Customers... See more

Order

Customers had ambiguous experiences with order, with some reviewers reporting fast delivery and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shed crated well. However some of the panels had boards with knot holes that were crudely / partially bogged with some filler rather than replacing. Average quality.

Rated 4 out of 5 stars

Shed was well packaged and looks very pleasing in the garden. We did re enforce some bits inside for our own piece of mind but very happy with our shed. Order Number 1085154

Rated 5 out of 5 stars

Excellent small shed..really solid..unlike some that are out there..Chris and Vinney built it for me in very quick time..top pair of lads ..very pleased with them..would highly recommend total sheds .... See more


Company details

  1. Garden Center

Written by the company

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Contact info

3.9

Great

TrustScore 4 out of 5

210 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(210)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

4mx3m Shed Installed in Snow - Well Done!

Kev and Jack from Total sheds installed the 4mx3m shed in this inclement weather. Both very professional and polite, straight to the job and navigated at least a couple of inches of snow in the garden to complete the job. I did call to offer alternative dates but Total sheds stayed firm on their committed date and completed the job as promised. The shed was shiplap tongue and groove 34mm pressure treated so time will tell about the quality but buying, delivery and install have been really impressive.

Furthermore, Tracy at the office was utterly professional and so was Richard who co-ordinated delivery and install.

Companies like this bring and encourage British jobs.

Thank you, lads!

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

No problems whatsoever

After problems with another supplier we thought we give these guys a go. We bought a summerhouse of them in January 2020, and took the opportunity of their reduced price fitting offer. I was surprised that they offered several different options for the same price, however we took the standard fitting as 2 opening windows and 4 fixed ones with doors in the middle. The shed arrived as promised and they guys managed to completely erect it in about an hour. I’ve only 2 niggles, 1 floor board cracked as it had a big knot in it but that was braced with some extra support, and there was quite a bit of shrinking of the younger and groove, bu again in was January and the a wet one at that. Niggles aside, we have a brilliant and dry summerhouse with glass in the windows that’s been up for 12 months without issue. I would recommend these peopke

February 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from phone order to delivery, Ben and Gavin very efficient and friendly, built in no time, good solid shed at great price, very happy.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing job from start to finish…

Amazing job from start to finish richard went out of his way to meet our needs we had a 9ft by 7 ft summerhouse over the moon with it ben and gavin did the fitting what fab guys would highly recomend thankyou all jules

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service from…

Very pleased with the service from start to finish and kept up to date with how my order was progressing. I particularly appreciated the call a few days prior to delivery to check everything was ok. Ben and Gav arrived bang on time, the summer house was in place in no time and they asked me to make sure I was happy with everything before they left. I’d made a few changes to the standard spec and everything was as it should be and the quality looks good.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

A good choice

A good price for supply and installation. the installers, Ben and Gav were polite, friendly and professional. They quickly installed the shed to an excellent standard. The shed seems to be of a decent quality.

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Gavin and Ben were very professional, came on time and were very informative in regards to the shed. Polite and friendly, would definitely recommend.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

I have just brought a 12x10 summer…

I have just brought a 12x10 summer house, im realy happy its briliant got no fault good solid shed came on time when thay told me the lady in the office tracey was so help full two lads came to fit tthe todd and tyler fantastic lads so profesional and funny ji would just like to say thank you will definitely recommend

December 20, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon with my Summer…

Absolutely over the moon with my Summer Shed. From firstly speaking to the lady in the office about what i needed to the fantastic delivery men that came to fit it. i have had a great experience and will be recommending Total sheds to my family and friends.

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

order,d shed from this company

order,d shed from this company, looked & sounded good,on ebay,well got a phone call a few days before delivery ,stating what day & time the shed was arriving
near enough time was spot on, base was ready for shed
Ben&Gav just checked where /position i wanted the shed , in no time they had put shed up & felted it, &checked it over, thanks a lot BEN & GAV great job & thanks to total sheds nice/good quality sheds ,good price,great service
ivan bates

December 14, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Hi Ivan Bates , we hope the shed you bought from us was also equally amazing, thankyou for your feedback, I shall pass on your compliments. We hope you have a Merry Christmas and an even better new year.

Rated 5 out of 5 stars

amazing customer service

amazing customer service, very polite

December 14, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Hi Mr Jassi, we hope the shed you bought from us was also equally amazing, thankyou for your feedback, I shall pass on your compliments. We hope you have a Merry Christmas and an even better new year.

Rated 5 out of 5 stars

I had a summerhouse and it was spot on

I had a summerhouse and it was spot on. The office were a fantastic help all the way through and seem to be very knowledgable.

December 14, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Hi, Mrs Thomas, thankyou for your feedback and taking time out to write a review, i will pass on your compliments to all our staff, we wish you a merry Christmas #staysafe

Rated 5 out of 5 stars

Perfect

The shed I received was perfect, no kinks or flaws, safe to walk around with no broken wood. Perfect size and can be used for exactly what I need it for. Fantastic company!!

December 14, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thank you for your feedback and the time you have taken in writing a review. We hope you have a Merry Christmas and happy new year.

Rated 5 out of 5 stars

Thank you Total Sheds

Thank you Total Sheds.
I’m so happy with my shed and the service provided. I will definitely be recommending you to my family and friends 😊

December 14, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thank you for your feedback, we appreciate your review and your custom. Please don't hesitate if you ever need anything else for the future. We hope you have a Merry Christmas and an even better 2021

Rated 5 out of 5 stars

Thank you so much

Thank you so much! Love my new shed. Would definitely recommend, very helpful and accommodating. 5* service 😊 thanks!

December 14, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thank you for your feedback, we are excited to hear that you are more than happy with your product. May we wish you and your family a Merry Christmas and and even better new year.

Rated 5 out of 5 stars

Excellent quality shed

Excellent quality shed, promptly delivered and erected by two lovely people that were very efficient, diligent and professional.
Excellent customer service, fast and reliable

December 11, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thank you for your lovely review, we love it when we get things right. Total Sheds thanks you for your review and even more for your custom, we hope you have a Great Christmas and an even better New Year.

Rated 5 out of 5 stars

Could not be happier with the quality and service

Great friendly professional service from Chris and Gav. Loving my new summer house would definitely deal with Total sheds again.

December 11, 2020
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thank you for your feedback , we appreciate your feedback. Look forward to your custom again. Hope you and your family has a great Christmas.

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