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See what reviewers are saying

Rated 1 out of 5 stars

Beware of their returns policy. Any item returned used, opened, or with a broken manufacturer seal will incur an automatic 20% deduction from the refund value to cover los... See more

Rated 5 out of 5 stars

I enquired about an item that wasn’t in stock, it was ordered in and shipped within 2 days! Amazing! I was kept completely in the loop all the way, considering its so close to Christmas and during a p... See more

Rated 5 out of 5 stars

Good selection of goods, at competitive prices, shipped very quickly. One negative. I wrote to them asking to pay via bank transfer, and they did not reply, i ended up paying by card. Perhaps also the... See more

Rated 5 out of 5 stars

I’ve just received my delivery of a Dbramente phone case which I’m delighted with. I’m just as delighted with the top class buying experience delivered by Touchsale uk. Very competitive pricing and gr... See more

Company details

  1. Electronics Store

Written by the company

Touchsale - Shop online computers, smartphones, components & more new tech. Next day delivery on thousands of items.


Contact info

3.4

Average

TrustScore 3.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent competitive prices!

Well packaged; Speedy delivery; Excellent competitive prices; I saved £30 by buying from TOUCHSALE; Great range of products. I WILL USE THIS COMPANY AGAIN!

February 24, 2023
Rated 5 out of 5 stars

Good selection fast delivery

Good selection of goods, at competitive prices, shipped very quickly. One negative. I wrote to them asking to pay via bank transfer, and they did not reply, i ended up paying by card. Perhaps also their after sale service may be lacking in response turnaround time? Don't know....

January 19, 2023
Rated 5 out of 5 stars

I have bought very expensive laptop…

I have bought very expensive laptop with the company. They have price matched it and offered extended warranty that was really nice to buy together in one place. The contact was very good they helped me to solve all the problems. As for now I'm very happy with their service and support.

December 30, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered 5 smart plug

I ordered 5 smart plug, european model (as in picture), and i recieved 5 smart plug, uk model.

December 21, 2022
TOUCHSALE logo

Reply from TOUCHSALE

Good Afternoon,

Thank you for your time for rating us.
I'm afraid the product is UK standard via our website doesn't advise that the product will be EU standard.

We do apologise for the inconvenience images are imported via our 3rd party and some brands doesn't provide the accurate images.

Regards,

Rated 5 out of 5 stars

Wow!

1 Product as expected - and ££s cheaper than competition
2 Delivery - as it was cheaper I expected a bit of a wait, but no! Delivered next day to 'safe place', incredible!

September 15, 2022
Rated 5 out of 5 stars

…………

Was originally upset and annoyed but as from touchsale they did understand and therefore solved the query.

May 25, 2022
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, had sold out of a product but rather than refund etc, offered me a much higher standard product for no additional charge. Excellent team and highly recommend

January 13, 2022
Rated 1 out of 5 stars

I wouldn't even give them a star I…

I wouldn't even give them a star I placed an order has a feeling it was going to be bad after emailing several times to get an update 3 days later the told me it hadn't even left the warehouse I asked for a delivery refund the offers 2.99 and told me it would be 3 to 5 days now instead of 1 to 3

December 13, 2021
Unprompted review

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