Touchstoneconsultinggroup Reviews 77

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A very easy process from.start to finish. Had an initial discussion with an operative and then supplied basic information.ation. a couple of calls to inform of progress and then is was done. £500... See more

Company replied

Rated 5 out of 5 stars

Excellent, efficient honest and reliable. They kept me updated throughout the process form when I signed up on their Facebook advert. Now just got a cheque through the door for £478.21 They e... See more

Company replied

Rated 4 out of 5 stars

Really quick and easy to use they got back with no problem. Really good kept me informed throughout the whole process and didn’t have to wait too long either but it will be really good if they can... See more

Company replied

Rated 3 out of 5 stars

I'm not happy with this company, they have received my refund from hmrc but, I have not received my payment from them. Why does it take 35 days or more for security checks when all of my details were... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy happy

Was dealt with efficiently and with politeness

June 29, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Carol

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Quick simple and to the point

Quick simple and to the point
Made the process easy and it's nice that they check if everything has been received and gone smoothly

June 29, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Theresa

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Excellent service

Excellent service
Munir Ahmad Muhammad

June 23, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Munir

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Very professional and efficient.

May 25, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear John

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Very helpful

May 23, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Parminda

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Steven barnes

Easy to deal with

May 9, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Stephen

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

The company took care of everything for…

The company took care of everything for me. The claim was dealt with fast and a chq sent to me after a quick ID check.

April 14, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Devender

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Amazing service

Amazing service, really happy customer here.

April 4, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Jo

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service. Thanks for your help.

March 30, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Karris

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

They was very polite on the phone when…

They was very polite on the phone when they rang me and very helpful. I am pleased with the service that i received today.

March 28, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Customer

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group

Kind Regards,
Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Was good service Thank very much

March 22, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Walid

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Touchstone Consulting Group
info@touchstoneclaims.co.uk
0161 518 0944

Rated 5 out of 5 stars

Good service

March 20, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Heer

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Ensign Advisory Ltd./ Touchstone Consulting Group


Kind Regards,
Touchstone Consulting Group

Rated 5 out of 5 stars

Great service everything done for you I…

Great service everything done for you I just needed to put the cheque into the bank. I would recommend as I didn’t even know that I could claim for marriage tax.

March 17, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Philip

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group

Rated 5 out of 5 stars

Very helpful

Very helpful, nice and polite and all in all a 5 star service. Thanks again

March 16, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Terence

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group.

Kind Regards,
Touchstone Consulting Group

Rated 5 out of 5 stars

Excellent

Excellent, efficient honest and reliable.

They kept me updated throughout the process form when I signed up on their Facebook advert.

Now just got a cheque through the door for £478.21

They explained there fees on signup and I’m happy with them taking this albeit it’s quit a big lump.

March 14, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear S Hunter

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group

Kind Regards,
Touchstone Consulting Group

Rated 5 out of 5 stars

Very helpful

Very helpful. Quick friendly service. Felt valued.

March 10, 2023
Unprompted review
Touchstoneconsultinggroup logo

Reply from Touchstoneconsultinggroup

Dear Lee

Thank you for your feedback. We are very happy to hear that you are happy with the service and refund that you have received.
Your comments and service are important to us, and we thank you for your words and choosing Touchstone Consulting Group

Kind Regards,
Touchstone Consulting Group

Show reviews in all languages. (77 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look