Tower Loan - Desoto Reviews 

76
•
TrustScore 5 out of 5

4.8

1120 E Pleasant Run Rd, Ste 407, 75115 Desoto, TX, US

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Rated 5 out of 5 stars

Britnany came in early to meet with me. She was very friendly, good sense of humor, efficient in her processing of loan papers & answered all my questions. She was truly one of the nicest young busin... See more

Company replied

Rated 5 out of 5 stars

Yesterday on May 13th at the De Soto, Texas location Diego took my call and helped my family more than you can imagine. He provided us with some great customer service, he was very professional and ha... See more

Company replied

Rated 5 out of 5 stars

The entire team at the Desoto, Tx location, from the front desk, Diamond my rep, and Melvin the office manager have always been excellent. From my first loan to my recent transaction, they have always... See more

Company replied

Rated 5 out of 5 stars

I have been a member of Tower Loan company for several years. Never had any complaints. They always willing to assist me every single time very very friendly. People appointments were done in an order... See more

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Desoto

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1120 E Pleasant Run Rd, Ste 407, 75115, Desoto, TX, United States

  • 469-962-1111

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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4.8

All reviews

(76)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

They were very helpful and courteous.

September 22, 2026
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Reply from Tower Loan - Desoto

We are thrilled to hear you found our team helpful and courteous. Thank you, Melissa!

Rated 5 out of 5 stars

Miles is always great to help in…

Miles is always great to help in Desoto. Easy process and quick. Thanks Miles.

September 18, 2026
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Reply from Tower Loan - Desoto

Thank you for your review, Michael! We are glad Miles made the process easy and quick in Desoto. We will share your kind words with him.

Rated 5 out of 5 stars

Can’t remember the name of the person…

Can’t remember the name of the person that help me, but she was very friendly and that makes us feel good that whenever we pay that loan, we always will go back again if it’s needed
Thank you.

August 11, 2026
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Reply from Tower Loan - Desoto

Thank you for sharing your experience. Your loyalty means a great deal to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Very knowledgeable and patient.

They took time and patience preparing my loan.

August 11, 2026
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Reply from Tower Loan - Desoto

We greatly appreciate your kind words. At Tower Loan, knowledgeable and patient service is our priority. We're glad your loan experience reflected that.

Rated 5 out of 5 stars

The staff is friendly, fast and effective.

Everyone was helpful, effective, and efficient! The customer service was outstanding. Keep up the great work!!!

July 18, 2026
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Reply from Tower Loan - Desoto

Thank you for your review. Your kind words about our staff being friendly, fast, and effective mean a great deal. We will keep up the great work!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Clear communication by all staff and the manager.

July 14, 2026
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Reply from Tower Loan - Desoto

Thank you for your wonderful feedback, Marcia. Clear communication from our staff and manager is a standard we take pride in upholding.

Rated 5 out of 5 stars

The staff is very helpful and they…

The staff is very helpful and they really do work with you together to help you get the loan that you need. I been with them for a long time.

June 6, 2026
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Reply from Tower Loan - Desoto

We are absolutely thrilled to hear our staff worked with you to meet your loan needs. Your long-term loyalty means a great deal to us.

Rated 3 out of 5 stars

High interest

High interest, but I was able to take care of some consolidations. Hope I get this paid off sooner.

May 19, 2026
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Reply from Tower Loan - Desoto

We acknowledge your feedback about high interest. We understand consolidation can be challenging and appreciate your commitment to early payoff.

Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

Yesterday on May 13th at the De Soto, Texas location Diego took my call and helped my family more than you can imagine. He provided us with some great customer service, he was very professional and had a great sense of humor. I called back and was told I was approved for a very generous loan. Mayra assisted us when we went inside the office to pick up our check. She was very detailed and explained everything that we should know about interest and payments. She was extremely professional. They were a true blessing to my husband and I. I wouldn’t go anywhere else for a loan.

May 12, 2026
Unprompted review
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Reply from Tower Loan - Desoto

Thank you for your wonderful feedback! We appreciate your kind words about Diego and Mayra's professional service at Tower Loan.

Rated 5 out of 5 stars

Destiny was very professional and gave…

Destiny was very professional and gave me options according to my situation and actually worry about my pain at the time....
Melvin...... Made it happened and got me going WITH A FEELING OF RELIF.... This is priceless.
Real people, feeling people's situations.... Great job!!!

March 17, 2026
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Reply from Tower Loan - Desoto

We are thrilled to hear Destiny and Melvin provided professional service during your difficult time. Thank you for recognizing our team's care.

Rated 5 out of 5 stars

Melvin the manager at the Desoto Texas…

Melvin the manager at the Desoto Texas location is awesome. The whole team. He seems to have you at his best interest.!!

March 3, 2026
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Reply from Tower Loan - Desoto

Thank you for sharing your kind words about Melvin and the Desoto team. We appreciate your recognition of their dedication.

Rated 5 out of 5 stars

Employees and manager were very helpful…


Employees and manager were very helpful and knowledgeable when helping me with my debt consolidation loan.

March 3, 2026
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Reply from Tower Loan - Desoto

We are overjoyed to hear our team provided helpful and knowledgeable service for your debt consolidation loan.

Rated 5 out of 5 stars

I would like to Say that Mr

I would like to Say that Mr. Melvin was an amazing help to me for the 2nd time and has been so helpful with everything. I couldn't ask for better Help and would absolutely send anyone I no to them!!! Thank You So Much

March 11, 2026
Unprompted review
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Reply from Tower Loan - Desoto

We greatly appreciate your kind words about Mr. Melvin's exceptional service. Thank you for recommending Tower Loan to others.

Rated 5 out of 5 stars

They worked with me like a friend

They worked with me like a friend, not just a big company. They've helped to improve my credit and pay off older debts. If you're in need of a loan, with terrible credit like myself, they will help you with things I wouldn't have thought as collateral to get what you need and start building credit with them. Highly recommend! I'm nearly 2 hours from there location and the manager even offered to meet me halfway to help me get there to make my payment!

February 12, 2026
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Reply from Tower Loan - Desoto

We are grateful CLINTON for your trust. Your experience working with our team means everything to Tower Loan.

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