Tower Loan - Desoto Reviews 61

TrustScore 5 out of 5

4.8

1120 E Pleasant Run Rd, Ste 407, 75115 Desoto, TX, US


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Rated 5 out of 5 stars

Yesterday on May 13th at the De Soto, Texas location Diego took my call and helped my family more than you can imagine. He provided us with some great customer service, he was very professional and ha... See more

Company replied

Rated 5 out of 5 stars

Britnany came in early to meet with me. She was very friendly, good sense of humor, efficient in her processing of loan papers & answered all my questions. She was truly one of the nicest young busin... See more

Company replied

Rated 5 out of 5 stars

Destiny was very professional and gave me options according to my situation and actually worry about my pain at the time.... Melvin...... Made it happened and got me going WITH A FEELING OF RELIF..... See more

Company replied

Rated 5 out of 5 stars

They worked with me like a friend, not just a big company. They've helped to improve my credit and pay off older debts. If you're in need of a loan, with terrible credit like myself, they will help... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Desoto

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1120 E Pleasant Run Rd, Ste 407, 75115, Desoto, TX, United States

  • 469-962-1111

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

I have always been treated with the…

I have always been treated with the upmost respect when coming in to ask for a loan. I have been help 4 times and they check thoroughly to see the best way they can help me and I must say that I never leave unsatisfied. Thank you, for helping me through tough times.

August 9, 2025
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Reply from Tower Loan - Desoto

We are grateful for your loyalty and trust in Tower Loan through four visits. Your satisfaction matters greatly to us.

Rated 5 out of 5 stars

Nice ,polite

Nice ,polite, and friendly folks, borrowing is easy with easy payments a few minutes of time and get what you need

August 26, 2025
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Reply from Tower Loan - Desoto

We're happy to hear that you found our team nice, polite, and friendly! We're also glad borrowing and payments were easy and quick. Thank you for your positive feedback!

Rated 5 out of 5 stars

Helpful.

The people were nice and very helpful.
Explained everything to me

August 26, 2025
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Reply from Tower Loan - Desoto

We're happy to hear that our team was helpful and clearly explained everything. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

People were knowledgeable and very…

People were knowledgeable and very polite

August 23, 2025
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Reply from Tower Loan - Desoto

We appreciate your kind words! We're happy to hear that you found our team knowledgeable and polite during your visit. Thanks for the feedback.

Rated 5 out of 5 stars

Fast and easy service!

Tower couldn't make it any easier to work with them. They were fast which is always helpful and so pleasant to work with. They explained everything each step of the way so there was confusion. I would definitely recommend them to anyone in need of cash fast for unexpected expenses.

July 29, 2025
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Reply from Tower Loan - Desoto

Thank you for sharing your positive experience with Tower Loan. We're pleased to hear that the process was smooth and efficient for you. Your recommendation means a lot to us, and we're glad we could assist with your financial needs.

Rated 5 out of 5 stars

Fast & easy !

August 7, 2025
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Reply from Tower Loan - Desoto

Thank you for your positive feedback! We're glad to hear that you found the process fast and easy. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great customer service and helpful with…

Great customer service and helpful with my needs. Will definitely refer any friends and family.

July 19, 2025
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Reply from Tower Loan - Desoto

We appreciate your high rating and that our customer service met your needs. We're glad you'll refer friends and family! Your feedback is valued!

Rated 5 out of 5 stars

Satisfied customer the service was great. Customer service was awesome now was approved in a very fast pace less than an hour. Everything was complete. Very clean office. Everything was done in the or

I have been a member of Tower Loan company for several years. Never had any complaints. They always willing to assist me every single time very very friendly. People appointments were done in an orderly fashion application was submitted within an hour. Approval was granted within an hour very pleased with the customer service. They were very, very friendly.

July 3, 2025
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Reply from Tower Loan - Desoto

Thank you for your positive feedback! We're glad to hear that you've had a consistently good experience with Tower Loan. Our team strives to provide efficient and friendly service to all our members. We appreciate your continued support and look forward to serving you in the future.

Rated 5 out of 5 stars

Very nice and pleasant

Very nice and pleasant

July 2, 2025
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Reply from Tower Loan - Desoto

We're glad to hear you had a pleasant experience. Your positive feedback is greatly appreciated. Thank you!

Rated 5 out of 5 stars

Very very friendly 😄 always contacting…

Very very friendly 😄 always contacting me for more money at the right time

June 25, 2025
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Reply from Tower Loan - Desoto

We're glad to hear that you've had a positive experience with our timely communication. Your satisfaction is our priority. Thank you for your 5-star review!

Rated 5 out of 5 stars

Destiny the rep

June 20, 2025
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Reply from Tower Loan - Desoto

Thank you for the 5-star rating! We're glad to hear that you had a positive experience with Destiny. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Excellent Customer Service

This place is amazing. Easy and painless process 💚 Thanks so much!

June 5, 2025
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Reply from Tower Loan - Desoto

We're glad to hear that you found our process easy and painless. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

The Manager Melvin and the entire staff…

The Manager Melvin and the entire staff is great and very professional. Very attentive and communication level is through the roof.

June 3, 2025
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Reply from Tower Loan - Desoto

Thank you for the 5-star rating and the positive feedback. We're glad to hear that our team, including Manager Melvin, provided you with excellent service. Your comments about our professionalism and communication are greatly appreciated.

Rated 5 out of 5 stars

Very satisfied customer…

Helping out when you really need it,especially when your money very low. The staff was very helpful for me.

June 4, 2025
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Reply from Tower Loan - Desoto

We're glad to hear that our team was able to assist you during a time of need. Your positive feedback is greatly appreciated. Thank you for choosing our services.

Rated 5 out of 5 stars

Very respectful and helpful

Brittany made the whole process seemless

June 3, 2025
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Reply from Tower Loan - Desoto

We're glad to hear that your experience with us was seamless, thanks to Brittany. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

They are friendly they help you to…

They are friendly they help you to understand your application they're just a great place

May 28, 2025
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Reply from Tower Loan - Desoto

Thank you for the 5-star rating! We're glad to hear that you found our team friendly and helpful in understanding your application. We strive to provide a great experience for all our customers. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

DESTINY WAS VERY KNOWLEDGEABLE OF THE…

DESTINY WAS VERY KNOWLEDGEABLE OF THE PROCESS. ANSWERED ALL OF MY QUESTIONS.
PROFESSIONALISM AT ITS BEST.
HIGHLY RECOMMEND THIS PLACE.

May 24, 2025
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Reply from Tower Loan - Desoto

Thank you for the 5-star rating and the high recommendation! We're glad to hear that Destiny was able to assist you effectively and professionally. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

They go on and beyond to help you

They go on and beyond to help you

May 24, 2025
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Reply from Tower Loan - Desoto

Thank you for the 5-star rating! We're glad to hear that you've had a positive experience with our team's dedication to service. We strive to go above and beyond for our customers. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Process was easy and quick

Process was easy and quick. Got my check in office. DeSoto location was friendly and worked with me.

May 20, 2025
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Reply from Tower Loan - Desoto

We're glad to hear that you found our process easy and quick, and that our DeSoto location team was able to assist you effectively. Your positive feedback is greatly appreciated. Thank you for choosing Tower Loan.

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