Town and Country Estate Agents, Glasgow Reviews 

239
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Ridiculously poor service. Quoted us a marketing fee of £299 but did not provide any marketing outside of Rightmove, until I emailed to say we wanted to withdraw from their services d... See more

Rated 5 out of 5 stars

Very professional throughout. Duncan was able to provide us with confidence in respect of the value of our property. Photos and Home Report were organised within days. Email notification of viewers wo... See more

Rated 5 out of 5 stars

Looking for a place with your partner can be a nerve racking and scary experience. As soon as eee arrived we were greeted by Morgan who sat us down and put us totally at ease with the the whole proces... See more

Rated 5 out of 5 stars

We returned to Town and Country after they sold our last house quickly. Another 5 star experience using them this time. Duncan and his teams at Kirkintilloch and Bearsden are excellent. Very knowledge... See more

Company details

  1. Money & Insurance

Written by the company

Town and Country Glasgow is now recognised as one of the most high profile and leading firms of Estate Agents in the West of Scotland. Welcome to Town and Country Estate Agents.


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4.0

Great

TrustScore 4 out of 5

239 reviews

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4.0

All reviews

(239)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Very unprofessional and overall…

Very unprofessional and overall shocking experience. I had arranged a viewing for a property for sale, I then emailed to confirm the day before time etc was still suitable to be met with a reply saying the property had sold at closing date that very day. No attempt to contact me to ask if I wish to view earlier or arrange inform me of the closing date. If I hadn’t emailed to confirm the viewing, I would have arrived to an empty the next day as the company made no attempt to contact me. When challenging the agent on this issue I was met with the response ‘these things happen’ - highly highly unprofessional and I would severely hope that these things do not happen. Upon complaining to the company via email weeks ago, no response has even been given to me. Awful company, awful customer service, I would avoid if possible.

October 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent job

I wish to pass on my gratitude to all the staff at Town & Country for the outstanding job they did in selling our house. Over 40 viewers we had, and seven offers received at yesterday's closing date. Thank you so much. Donald and Lorna

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

Letting agents from Hell!!!!

No words can describe this so called Letting agent. Im totally at a loss and i work in customer service .By far the worst company ive ever ever dealt with .
We let a property through this company the one and only time we have ever rented and the whole experience from start to finish was appaling by far just the worst experience.
Everything From customer service to lack of comunication and general support throughout our Tennancy.

And to top it off moving out of the property to loosing the whole of our deposit ( thousands not 100s) because of the most ridiculous lies told by Rebecca to TDS (who of course always favour The Landlords and letting agents ).

I feel so sorry for people who cannot afford to purchase property and have no choice but to rent and companies like this who quite frankly rip people off.
STEER CLEAR DISGUSTING COMPANY TO DEAL WITH !!!!!!

September 21, 2020
Unprompted review
Rated 4 out of 5 stars

I was impressed with how Town and…

I was impressed with how Town and Country conducted themselves throughout the process of selling my flat. Duncan was friendly and straight up with what the process would cost and involve. Gordon dealt with negotiations and was keen to get me the best price and offered advice. I sold my flat in a couple of weeks for more than I had expected. I would use their services again.

September 20, 2020
Unprompted review
Rated 5 out of 5 stars

I have used Town and Country Estate…

I have used Town and Country Estate agents in Chester to sell and purchase property. Their Customer service was excellent. I would fully recommend their services and would certainly use them again. Carolyn was always friendly and nothing was too much trouble.

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Positive

From Duncan coming to value our property right to when Gordon secured the sale we were completely happy with our experience. Friendly and approachable, would happily recommend Town and Country to family and friends!

September 14, 2020
Unprompted review
Rated 1 out of 5 stars

Unscrupulous estate agents!

I would like to warn others of my experience with Town and Country especially the director, Duncan, who I found to be deceptive, unprofessional, extremely rude and untrustworthy.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

5 star service from start to finish!

Duncan and the team showed a fantastic level of professionalism and expertise from start to finish. Very reliable knowledge of not only the housing market but all aspects of the surrounding area made we were in a very honest and realistic position of our sale from the beginning.

The office team were incredible in managing viewings (we chose to do our own) and made it really easy to align to our schedule. Advice for the closing date was also spot on.

There was always open and honest dialogue, nothing was oversold and we felt at ease the whole way through.

I would highly recommend them to anyone and everyone.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

I found our experience of using Town…

I found our experience of using Town and Country estate agents excellent.
They were friendly professional and competent in every way.
I would commend the service of Duncan and Finn to anyone, communications were always prompt and appropriate

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Town and Country Estate Agents

I found Town and Country easy to deal with, professional and reasonably priced. I have used them previously and after selling another two properties for me recently I would have no reason not to go back to them again.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was very impressed with Town and Country Estate Agents from the first visit. Several visitors were lined up to see my property. They were ably shown round by Duncan and my house was sold in just over two weeks. In the office Rebecca was so efficient. Thanks to her knowledge and skill I was able to buy my next house the first day it came on the market.

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly, professional service

We would like to thank Duncan, Rebecca and all we interacted with at Town and Country when selling our mother’s home.
They provided a friendly, professional, efficient service with helpful guidance at each stage, keeping us informed of details with regard to viewings, interest, monitoring, managing the property, as well as valuable feedback and guidance.
The whole process was smooth and painless for us - especially as we do not live nearby. Thanks again

March 28, 2020
Unprompted review
Rated 5 out of 5 stars

What a team!

Duncan, Fin and the excellent team at Town and Country estate agents - From the first interview with the owner of Town and Country we were impressed by the upbeat and positive reaction he gave us about selling our home, from then he arranged for the Surveyor to come and do the home report and arranged for the photographer to come and photograph our house. It was that easy, We had excellent advice from Fin, and the girls who arranged the viewings and a couple of days later our house was sold!. We highly recommend them.

March 20, 2020
Unprompted review
Rated 5 out of 5 stars

Feedback

The agents were very informative, open and honest. They kept us up to date at every stage of the sale.

March 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Duncan, Gordon and the rest of the team couldn't do enough for us their professionalism was impressive, we had 30 viewers who were shown around the property by Town and Country agents who were always on time and did a great job

March 13, 2020
Unprompted review
Rated 4 out of 5 stars

From the initial phone call to Duncan…

From the initial phone call to Duncan and his team at Town & Country, we were impressed with the efficiency and positive attitude of all involved. The appointments for viewers were prompt and sales rep attended. We were informed of viewers feedback. At time of deciding which offer to consider we were given fair and good advice. We think Town and Country did a very good job selling our property quickly and we are happy with results.

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service.

Absolutely first class service from a very professional company. Everything was explained and outlined in a comprehensive and friendly manner. I would recommend Town and Country without hesitation.

March 13, 2020
Unprompted review

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